James Cardiff Locksmith Reviews 10

James went over and above to get out car back on the road. Even came out late at night to get the lock reinstalled. I wouldn't hesitate to recommend James his service is second to none and he's as lovely guy to deal with too. Thank you James.

Prompt efficient service and problem solved without delay
Delighted with work carried out and would reccomend without hesitation.

I had to call an emergency locksmith to my front door failing to lock. Chose James due to his excellent ratings. James was with me within the hour (it was 9 p.m.). Identified the problem immediately. He and his colleague replaced the mechanism within about 20 minutes. James and his colleague were very knowledgeable and friendly. You couldn’t ask for a better service

I cannot recommend James' services highly enough. He provided expert assistance and advice our company during an emergency. James attended within a few hours and resolved the issue professionally, safely and without fuss. His communication is excellent. We will be using his services again.

James Help me out late on a Wednesday night Absolute legends fast reliable and trustworthy

I called James when i lost my Car keys, he was happy to help and came when he said he would. He was very professional and polite. I definitely would recommend his services and would use his service again in the future.

***This review does not reflect the quality of the service provided, but the lack of service provided and the approach to it.***

The locksmith was called as an emergency by someone else on my behalf (I lost my house key while walking my dog with no phone or access to one) who said he would charge me £100 without an explanation about what the cost entails and why this amount, only a question about the type of door. Eventually, I was able to get into my house with the help of good neighbours and at this point the locksmith arrived. He insisted that I pay the full amount for a service I no longer needed and had no way of cancelling in enough time, again without a credible explanation why that is. Quoting T&Cs on his website, which he could not show me at the time, he forced me to pay for a service I never received. After reviewing his website, there are three different web pages that state different information regarding how much or whether one will be charged, if an emergency service is no longer needed ("at the discretion of the locksmith" , "half the price" and "full price"), which is inconsistent and incorrect based on what I got charged in the end (£70). James displayed a very unprofessional and slightly disrespectful behaviour towards me, showing no consideration or understanding of a stressful situation, as he claims on his website. I was not provided with an invoice for the money I paid him and will definitely not be using his services in the future or recommend them to others based on my experience, particularly as there is a lack of transparency on his pricing and T&Cs.

I had some complex requirements for multiple rooms within a property. James was able to offer some great advice and a competitive quote. He completed the work efficiently, on budget and was very professional. It has to be 5 stars from me!

Thanks James for your quick response, sorting out the door lock & securing the building was a great job done.

Excellent service. Turned up when he said he would, quickly explained what the issue was and did the job professionally. Also, didn't rip me off. Would definitely use again.