Jamesfrew Reviews 

Great company who have looked after my central heating, electrics and plumbing for years!
Reliable, Helpful and knowledgable.
In the past few years I have needed their help on a plumbing issue as well as the usual boiler service and each time the staff have been friendly, efficient and professional.

The young engineer who serviced my boiler yesterday could not have been more professional. He was extremely polite and tidy.

Contacted from the engineer before his arrival, which is helpful. Efficient and professional job carried out. Polite and respectful of my property.

Booking appointment and updating day and time was excellent. Heating Engineer that attended was polite and professional. Great service from JamesFrew throughout.

The young man arrived on time was mannerly and professional. Did the service quickly and no fuss. What more can you ask for.

Very nice fella .friendly and worked away .

Guys seem to have done a good job in the boiler service, but I have a panel cover left off and I have no idea how/where it goes back on, so disappointed in their lack of overall care.

Great service the engineer was very friendly came on time and completed the job efficiently

Was kept updated in all aspects of the visit. Engineer arrived on time and was very polite and informative. All work was carried out in an efficient manner. Very pleased overall.

Text just before arrival. Very pleasant person. Wellmannered. Zsked him to check myradiators to see if needed bled. I am 80 yrs old so not confident enough to do them myself. Asked if I had any problems. Reassured me that my boiler was ok. Didnt make a mess.

The guy that serviced the boiler was very polite , friendly and professional. Explained how to maintain the pressure on my boiler.
Good job done, as always by this company.

Technician was very good. I had to phone at 4.30 to see if he was still coming. He arrived at 6.45 pm but I got the job done.

Engineer came to service boiler. He was courteous and as my boiler is in the kitchen, I left him to it, while I got out of his way. I told him where meter was and also where backdoor key was.
All was straight forward, with no problems. Can't comment on other staff, as arrangements for appointment was made on line. So no other contact necessary.

Engineer was quick, helpful07 and courteous, and left everything clean & tidy

Great service quick and easy. Would highly recommend

Attitude was excellent.punctuality was also excellent as was keeping me up to date on arrival of the engineer.
I would also like to point out how much care was taken in looking after my property ie … brushing shoes each time he entered my house and also how careful he was not standing on a white rug….. that by the way was his decision not mine so I am extremely pleased in the way thought of my property …. Please please pass our thanks on to him .
I understand some people may think that is a small thing but to me it shows CONSIDERATION for the customer and the job he is doing

Spoke with lady who was human not AI who was friendly and professional.
Gas engineer attended promptly contacted me via WhatsApp to tell me he was on his way.
Friendly and professional fixed the problem quickly.
Excellent service.

Arrived on time stated. In and out in about 30 minutes with full service done. Very polite and professional. Passed issues with system that need addressing and office got back same day to arrange another visit to rectify. Can't beat that service all round.