jAlbum Reviews 

6,096
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the software for providing a simple, fast, and reliable way to create and publish photo albums online. Consumers really appreciate the extensive personalization options, intuitive interface, and consistent performance delivered over many years of use. Some people were dissatisfied with the experience, noting that certain skins are overly complex, buggy, and quite difficult to handle. Reviewers also mentioned encountering navigation hurdles or finding the overall program logic hard to understand when trying to make custom adjustments. Users further explained that trying to integrate these galleries into existing web pages presented unexpected challenges during setup.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the software as a very accommodating tool... See more

Product

Customers had positive experiences with product, expressing great satisfaction with its ease of use and... See more

Website

Customers consistently note positive experiences with website tools, highlighting user-friendly software and... See more

Application

Users describe ambiguous interactions with app, as experiences and performance vary significantly. Reviewers... See more

Service

Consumers find service to be excellent and consistently appreciate the amazing ongoing support. People also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried out a bunch of galleries of all kinds (web-based, plugins, etc.)... and I've never really found anything that truly met my needs... JAlbum is definitely different... it lets you build galle... See more

Company replied

Rated 5 out of 5 stars

When exterminating everything to do with Adobe (several apps), four years ago, I needed something to replace Adobe Lightroom's gallery-building feature. jAlbum was the perfect replacement, and has re... See more

Company replied

Rated 5 out of 5 stars

JAlbum simply works well. I've been using JAlbum since Version 10 and it is perfect for displaying online galleries and serving ZIP files of photos to my clients. It's a must-have for businesses to... See more

Company replied

Rated 5 out of 5 stars

I have been using this software for years without any problems. It is relatively easy to use and produces albums that can be easily integrated into the pages of my website. A purchase I do not regret... See more

Company replied


Company details

  1. Software Company
  2. Web Hosting Company

Written by the company

Jalbum is the most flexible way to share photo albums on the Internet. The free Jalbum software creates web albums of your digital images, and then you can publish your albums to Jalbum's free hosting alternative or any other server. Share your albums with millions of users on jalbum.net. Jalbum - Set your pictures free

jAlbum Details

Written by the company

Powerful web album software
Use the jAlbum desktop application to create professional looking online photo albums for any web site. Customize your albums to the finest detail with hundreds of album templates to choose from.
Living community site
The jalbum.net site is not just a place where you store your albums. Follow great photographers from all over the world, like and comment on other peoples' albums and get feedback on yours. Connect with Facebook or Twitter and share your albums with your friends.
Album storage
You will need to store your creations somewhere, and if you don't already have your website why not host your albums with us? We offer a robust, streamlined storage for web albums and seamless integration with our desktop application.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,096)

250 reviews in the last 12 months

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Rated 4 out of 5 stars

Shared Fun for many years.

I use jAlbum for many years.
It grew together with my photographic skills.
Easy to use, many helpful features, cool new skins and a friendly helpful support.
Thumbs up!

14 January 2026
jAlbum logo

Reply from jAlbum

Thank you Gust! We're glad that you've been with us for such a long time.

Rated 5 out of 5 stars

Excellent Choice

Service so far is excellent. It works well and I have had it for years. It is not stagnant. It is always being updated - optional too. Best gallery app out there!

12 January 2026
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Reply from jAlbum

Thank you for your positive words Darlah!

Rated 5 out of 5 stars

Great Photo Album Creator

For me, this is the leading program for creating online photo albums offline on my PC. Extensive features, easy to use, and continuous development. Particularly commendable: it's also available for Linux.

30 December 2025
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Reply from jAlbum

Thank you for your review!

Rated 4 out of 5 stars

I had not used J Album for some years…

I had not used J Album for some years and managed to get chatting for help. It was really good and I got te newer version. My old skin did not seem to work but I found a new skin that was OK.

1 January 2026
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Reply from jAlbum

Good that it sorted out.

Rated 3 out of 5 stars

I don't like you often change GUI

I don't like you often change GUI, so I have to looking for some settings I previusly finf it at another place in GUI.

30 December 2025
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Reply from jAlbum

We had to adjust the settings->Images panel for the 1:st time in a decade to make room for the new AVIF image format. If you find yourself searching for a setting, just hit CTRL+Space and type whatever you're looking for and jAlbum will take you to that setting.

Rated 3 out of 5 stars

Since the last update not all the album…

Since the last update not all the album picture icons are showing. I'm not able to find a solution for this. I'm using template PhotoBlogger.

2 January 2026
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Reply from jAlbum

Please contact us at support@jalbum.net and share a link to the failing gallery so we can investigate this matter.

Rated 5 out of 5 stars

Good albums used on my website

The software allows groups of photographs to be assembled into albums that can be shown on a website. I have used it to show collections of pictures on my own website.

5 December 2025
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Reply from jAlbum

Thank you David!

Rated 5 out of 5 stars

Not easy to select lifetime license without subscription

There are many ways to share photos today and I use many of them, depending on the application case. For some of these cases I use jAlbum. There might be a couple of years until I need jAlbum again. So for me it makes no sense to use any subscription. An if I need an update, I purchase an update or a new license.
In the last black week I needed such an update. Originally I wanted to renew my old license, but then I discovered that the black week offer for a completely new license was the better deal.
During the purchasing process I selected the permanent license and went to the next step. There the box for an automated yearly renewal was already ticked. I removed the tick an got an error-like popup message with the warning, I removed the subscription, because that would really be better. I insisted on a purchase without subscription ans payed via Paypal.
In the PayPal confirmation I saw now, that I did a payment for a subscription!
I also received a ///FastSpring confirmation mail: “Your subscription has successfully been activated”.
That is not OK! And probably not caused by the developers, but by the company that receive the payments for the developers (///FastSpring).
My first action was to cancel the subscription in PayPal (as the first license payment was booked). And after that I addressed the jAlbum support mail address and asked for my subscription status. Promptly I received the confirmation, that I really only purchased the lifetime license without automated renewal.
But still I think it is not customer friendly and also takes time from the support (or even developers) to answer the support request.
Now to jAlbum itself: I like possibilities and several skins the product offers. It is also good to see a preview and make adjustments fast, if some details must be changed. Also the switch between skins and the upload to the final web server are fine.
Sometimes I must go through all menus and settings in jAlbum, before I find the setting, I want to adjust. There are many possibilities – which is fine, but for my brain the way to find the setting is not always logically.

27 November 2025
jAlbum logo

Reply from jAlbum

Thanks for taking time sharing your experience. We'll look into how purchases are communicated. It should naturally not cause that kind of frustration or be misleading. Just to clarify: Yes, with jAlbum you can purchase a non-expiring license that includes 12 months of free updates and support, i.e. no subscription.

As for finding the right settings: We're aware that the multitude of settings and skins with various places for the equivalent setting is problematic. It's very much the nature of it (3:rd party developers make skins as well), but we hope you find the "Search bar" valuable here. Just use it (CTRL+space) and type the name of whatever setting you're looking for. It's an amazing time-saver.

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