Ivy's Attic Reviews 

659
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention the beautiful and high quality of the products, noting that everything looks exactly as pictured online. Shoppers are also very pleased with the exceptionally fast shipping and lovely presentation of their orders. Buyers frequently describe the team as extremely helpful, welcoming, and dedicated to providing fantastic service. Though some customers noted minor drawbacks, such as an extra delivery charge on additional orders, items being smaller than expected, or occasional shipping delays. Despite these occasional hurdles, most people remain eager to buy again and recommend the business to others.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the gorgeous designs and high... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the lovely and well-made... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting extremely fast shipping... See more

Staff

Customers report wonderful and positive experiences with the staff, noting that team members are extremely... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick and efficient support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order for kknekki hair ties for my daughter. 5 mins after placing my order I realised I left half the order out. I placed an additional order which included another €5 delivery charge. Wit... See more

Rated 5 out of 5 stars

Beautiful bright and welcoming shop in Douglas shopping centre. Easy access and free parking. A wonderful range of quality products. Friendly helpful staff. I purchased a gorgeous necklace with a genu... See more

Rated 5 out of 5 stars

This was my first time purchasing from this shop and I am genuinely impressed! Fast delivery which was a huge relief since it included Christmas gifts! The quality is excellent, solid, well made and p... See more

Company replied

Rated 5 out of 5 stars

I absolutely adore Ivy’s attic. It’s my go to when I want to spoil myself or those I love. But really to highlight, “Sean” is such an incredible business man and seller. He always has a smile on his f... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Gift Shop
  5. Jeweler

About Ivy's Attic

Written by the company

Gold Jewellery
Silver Jewellery
Rings
Earrings
Bracelets
Necklaces

Ivy's Attic is small family-run business based in Cork. Launched as a lockdown project in May 2020, Ivy's Attic now offers a thoughtfully curated range of vintage-inspired jewellery with a contemporary twist sourced from carefully selected suppliers across Europe.

We offer a range of sterling silver, 9 carat gold, 18 carat gold plated and stainless steel pieces. All of our gold plating is at least 3 microns in thickness, allowing for long-lasting colour and minimal tarnishing.

We have an extensive range of beautiful rings, earrings, necklaces and bracelets.

Sustainability is a key focus for Ivy's Attic. All of our packaging is Eco certified. Our jewellery boxes are manufactured from FSC-certified recycled cardboard and our beautiful gift pouches are manufactured from recycled plastic.

You can shop our full range of products on our website. We would also love you to visit our stores in Wilton Shopping Centre & Douglas Village Shopping Centre.


Contact info

4.9

Excellent

TrustScore 5 out of 5

659 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(659)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Family favourite for the last 3 years

Sean is always so helpful, accommodating and knowledgeable about the products - would never look past here for gifts or myself

15 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thank you so much as always Ciara :D

Rated 5 out of 5 stars

Lovely claddagh ring

Lovely claddagh ring, really good value for money and recipient was very pleased.

14 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Delighted to hear Sinead, thanks so much for taking the time to leave us a review :D

Rated 5 out of 5 stars

Great Company!

My teenage daughter loves their products and I love their outstanding service! Will definitely buy again.

14 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thank you so much for your review Mary!

Rated 5 out of 5 stars

Absolutely loved my purchase!

This was my first time purchasing from this shop and I am genuinely impressed! Fast delivery which was a huge relief since it included Christmas gifts! The quality is excellent, solid, well made and products look exactly like the photos online. Customer service was also excellent. They replied immediately and resolved my issue when I wanted to add something to my order!

10 December 2025
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Reply from Ivy's Attic

Thanks so much for your review Constantia and delighted to hear that your order arrived safely to you! I hope that the gifts were loved by their recipients :D

Rated 5 out of 5 stars

Claddagh 18ct gold plated

So easy to order from and ring size guide was perfect. I hope the girls will love them. They look good and I love the way you provided a guide how to look after them since they're gold plated. Packaging is cute also. Not too long in the postage too.

10 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thanks so much for leaving us a review Caroline! I hope that the recipients loved the rings :)

Rated 5 out of 5 stars

Thoughtful packaging

Ordered a very small ear stud for my daughter. It arrived beautifully wrapped and made a small gift extra special. Thank you Ivy’s Attic.

1 December 2025
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Reply from Ivy's Attic

You are so welcome Audrey! Hope the gift was a success :)

Rated 5 out of 5 stars

Fast service

Fast service, eartings as described and beautiful. Received email when iem was back in stock!

5 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thanks so much for taking the time to leave us a review Marie! Delighted that the back in stock alert worked well for you :)

Rated 5 out of 5 stars

Quick Shipping

Quick shipping. Quality seems good.

28 November 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thanks so much for leaving us a review Jessica :)

Rated 5 out of 5 stars

Easy shopping online

Easy shopping online, great choice of jewellery. Packet arrived carefully wrapped, will be back. 😀

28 November 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thank you so much for your review Marjorie! Looking forward to seeing you shop with us again soon :)

Rated 5 out of 5 stars

Love my earrings

Love my earrings
Even nicer than they looked on line
Beautifully packaged
Very happy to recommend

3 December 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thank you so much for your review Rosemary!

Rated 4 out of 5 stars

Lovely piece of jewellery but very…

Lovely piece of jewellery but very light weight like plastic

29 November 2025
Ivy's Attic logo

Reply from Ivy's Attic

Thank you very much for your order and for taking the time to leave us a review :)

If I remember correctly, you ordered the Thari Signet Ring. This is a gold plated piece on a brass base, but there is a hollow area under the ring which may make it feel lighter in weight than expected. We hope you enjoy wearing your new piece.

Many thanks,

Sean @ Ivy's Attic

Rated 1 out of 5 stars

I am still waiting for my delivery and…

I am still waiting for my delivery and have received any information.

27 November 2025
Ivy's Attic logo

Reply from Ivy's Attic

Hi José,

Thank you for leaving a review although I do not believe that the one star rating is warranted. I replied to your email requesting an update on your order yesterday with all the information that we have, including a screenshot of the tracking information. There is also a tracking link in your shipping confirmation where your delivery is being tracked. Perhaps the email is hidden in your junk folder.

You placed the order on 27/11 and your order was dispatched on 1/12 in line with our dispatch commitment of 3 working days. As I explained in the email, as we are shipping from Ireland to France I would expect your order to deliver in about 1 week from dispatch. However, as we are in peak trading period and the volume of package being handled by the postal service is high then it could be longer.

As a small business, we always try our best to ship out orders as quickly as possible and this is done on a sequential basis.

I have checked your tracking again and it now states that the order has left Ireland so I would expect your order to arrive shortly.

As stated in our shipping policy, I am confident that your order will deliver well within our time frame for EU orders of 7 to 10 working days from dispatch. Please see link below for your convenience:

https://ivysattic.ie/pages/shipping-policy

Should you have any queries on the above, feel free to reach out.

Many thanks,

Sean @ Ivy's Attic

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