These are mye second Ivy Copenhagen Angie MOM jeans and I will probably buy another color as well. The combination of shape and fabric with a little bit stretch makes them comfortable and a great fit... See more
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I love my comfy IVY Jeans they always fit my body well due to the elastic texture. I can recommend particularly the dark blue ones 😍
Company replied
DO NOT BUY FROM HERE, I got scammed, their clothes are cheap and from china and they WILL ignore you if you try to cancel an order until its too late to cancel the order so you haft to pay them back.
I love Ivy, a variety of models for every body in different washes and colours and very reasonable cost. Simple and easy to click home and fast delivery. It’s a no brainer.
Company details
Written by the company
Copenhagen based denim brand.
Contact info
Nyhavn 53b, 1051, København, Denmark
- 88 33 88 55
- info@ivycopenhagen.com
- www.ivycopenhagen.com
4.5
Excellent
308 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ivy Copenhagen
Hi Rachel,
Wow — thank you so much for your amazing review 🌟
We’re truly happy to hear you consider IVY Copenhagen the best jeans brand ever, and that you’ve had a great service experience too.
We really appreciate your support and look forward to welcoming you back soon!
Best regards,
Maja / IVY Copenhagen
Jeans have a perfect cut
Jeans have a perfect cut. Good size options for taller or shorter people
27 January 2025
Reply from Ivy Copenhagen
Hi KS
Thank you so much for your lovely review 🌟
We’re thrilled to hear that you find the jeans to have a perfect cut and that our size options work well for both taller and shorter silhouettes.
We truly appreciate your feedback and hope to welcome you back to IVY Copenhagen soon!
Best regards,
Maja / IVY Copenhagen
I returned a trouser but there is no…
I returned a trouser but there is no reaction of the package arrived
Return policy is not good
3 October 2025
Reply from Ivy Copenhagen
Hi Simone,
Thank you for your feedback. We’re very sorry to hear about your experience with your return — that’s certainly not the service we want to deliver.
It sounds like there may have been a mix-up or delay in communication. Please reach out directly to me at mw@committee-xxiv.com, and I’ll make sure we look into your return right away and get it resolved as quickly as possible.
Best regards,
Maja / IVY Copenhagen
I love my comfy IVY Jeans they always…
I love my comfy IVY Jeans they always fit my body well due to the elastic texture. I can recommend particularly the dark blue ones 😍
1 September 2025
Reply from Ivy Copenhagen
Dear Brigitte,
Thank you so much for your lovely words!
We’re thrilled to hear that your IVY jeans always fit just right – the stretch is definitely one of our favorite features too 💛 And we couldn’t agree more about the dark blue ones… truly a classic.
We can’t wait to dress you again soon!
Warm wishes,
Maja / IVY Copenhagen
Got a pair of broken jeans delivered
Got a pair of broken jeans delivered. 4 emails and 8 days later no reply from Ivy Copenhagen. Do not want to pay for the return since the garment is faulty.
7 July 2025
Reply from Ivy Copenhagen
Hi Ellinor
Thank you so much for your feedback, and I’m truly sorry about your experience. This is absolutely not the standard we strive for at IVY Copenhagen.
It sounds like we have not received your previous emails, which I sincerely apologize for. Please feel free to reach out to me directly at pla@committee-xxiv.com or call us at +45 52 14 08 02. We will make sure to help you as soon as possible—and of course, you will not have to pay for the return when the item is faulty.
We look forward to hearing from you and to making this right.
Best regards,
IVY Copenhagen
No routines for returns? Money lost?
I ordered a pair of jeans which unfortunately didn't fit. So I returned them at my own cost (half of the value of the jeans) and then the return was not picked up by IVY, and sent back to me... The Postal Service in Norway now have a problem, because I don't want the jeans back. So IVY, what will happen with this? It doesn't help me or the postal service (Posten Norge) that you wrote a nice message in December, when you don't have routines for picking up returns. Does this mean that I have lost almost a thousand kroner plus all the inconvenience? The parcel has been in the postal system for 3 months.
Here is my first message, and IVY's response in December 2024:
The jeans are nice, but the return is too expensive.
The jeans are nice, but unfortunately too big.. And it is actually expensive to return it, having to pay completely for the return myself means that the expense is half the value of the price I paid for the jeans. So, there is a potential for improvement on returns (from abroad), A company should be able to get better prices than each customer alone. The way things are now, I can’t take the chance on ordering again.
Datoen for opplevelsen: 02. desember 2024
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Svar fra Ivy Copenhagen
10. des. 2024
Dear Maiken,
Thank you for your honest review. We’re glad to hear that you like the jeans, but we’re sorry that they didn’t fit and that the return process was costly for you. We completely understand your frustration, especially with the high cost of returns from abroad.
Your feedback is valuable, and we’ll definitely look into how we can improve this, such as negotiating better return rates for our customers.
We hope you’ll consider giving us another chance in the future, and if there’s anything we can do to assist you further, please don’t hesitate to contact us at infoivycopenhagen.com
Best regards,
Ivy Copenhagen - Maja
17 February 2025
Unprompted review
Reply from Ivy Copenhagen
Dear Maiken,
We sincerely apologize for the frustration and inconvenience you have experienced with your return. This is certainly not the experience we want for our customers.
We completely understand your concern regarding the high return costs and the issue with the parcel not being picked up. We would love to look into this further and find a resolution for you. Could you please reach out to me on mw@committee-xxiv.com with your order details and tracking information? Then I want to make this right for you.
Looking forward to assisting you further.
Ivy Copenhagen - Maja
I love the Johanna and Frida jeans
I love the Johanna and Frida jeans, over the years I’ve bought them in different sizes and colour it’s still my favourite jeans
26 July 2024
Reply from Ivy Copenhagen
Thank you so much for your wonderful review! We’re thrilled to hear that you love our Johanna and Frida jeans, and that they’ve been your favorites over the years.
It means a lot to us that you’ve found different sizes and colors that work for you – we strive to create jeans that are both stylish and comfortable. Your loyalty and feedback inspire us to keep delivering the best. We can’t wait to welcome you back next time you’re looking for new favorites!
Thank you again.
Best regards,
Maja - Ivy Copenhagen
Reply from Ivy Copenhagen
Hej Birgitte
Tusind tak for din skønne anmeldelse! Vi er super glade for at høre, at du havde en god oplevelse med os. Din feedback betyder rigtig meget for os og inspirerer os til at fortsætte det gode arbejde.
Hvis du har spørgsmål eller brug for hjælp i fremtiden, så tøv ikke med at række ud til os.
Endnu en gang, mange tak for din støtte!
De bedste hilsner,
Maja Weifenbach
E-commerce manager
IVY Copenhagen
Reply from Ivy Copenhagen
Hej ER
Tusind tak for din skønne anmeldelse! Vi er super glade for at høre, at du havde en god oplevelse med os. Din feedback betyder rigtig meget for os og inspirerer os til at fortsætte det gode arbejde.
Hvis du har spørgsmål eller brug for hjælp i fremtiden, så tøv ikke med at række ud til os.
Endnu en gang, mange tak for din støtte!
De bedste hilsner,
Maja Weifenbach
E-commerce manager
IVY Copenhagen
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE, I got scammed, their clothes are cheap and from china and they WILL ignore you if you try to cancel an order until its too late to cancel the order so you haft to pay them back.
20 March 2024
Unprompted review
My denim of choice
I love Ivy, a variety of models for every body in different washes and colours and very reasonable cost. Simple and easy to click home and fast delivery. It’s a no brainer.
26 February 2024
Easy to order.
8 June 2023
Reply from Ivy Copenhagen
Happy to hear you found our shopping experience easy :-) Have a great day, Team Ivy Copenhagen
Perfect fabric and fit!
These are mye second Ivy Copenhagen Angie MOM jeans and I will probably buy another color as well. The combination of shape and fabric with a little bit stretch makes them comfortable and a great fit for my body.
1 March 2023
Reply from Ivy Copenhagen
Love to hear you found your perfect fit! Thanks for the great feedback. All the best, Ivy Copenhagen
Oseriöst företag, fraud?Angivet telefonnummer / phonenumber out…
Angivet telefonnummer / phonenumber out of order. E-mail out of order.
1 January 2023
Unprompted review
Reply from Ivy Copenhagen
Dear Anna. Are you sure you are reviewing the correct company? We are IVY COPENHAGEN a Danish denimbrand and all our contacts such as phone number, e-mail etc is always working as it should. It has been brought to our attention that there are a couple of fraud websites out there with similar name which we are trying our best to stop. All the best, Team Ivy Copenhagen
Easy to order and Fast delivery
18 December 2022
Received item very promptly
Received item very promptly, considering it was coming from overseas. Love the shorts
25 October 2022
Quick and accurate delivery.
24 October 2022
Great customer service
Great customer service. I needed another size and there were no issues with returning and ordering another size.
3 August 2022
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