ITC Limited Reviews 1

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ITC Maurya

ITC Maurya, New Delhi – A Stay Beyond Compare

From the moment you step into ITC Maurya, you’re embraced by an atmosphere of timeless elegance and impeccable hospitality. The air feels fresh and fragrant, the interiors gleam with perfection, and every corner reflects thoughtful attention to detail.

The staff are the true heart of this experience — warm, courteous, and always ready with a genuine smile. Whether it’s at check-in, in the restaurant, or during housekeeping, their attentiveness makes every guest feel special.

The rooms are pristine, peaceful, and designed for total comfort. The beds are exceptionally plush — the kind that makes you want to extend your stay just to enjoy one more morning in them!

Located less than 30 minutes from the airport and close to Delhi’s major attractions, ITC Maurya is perfectly situated for both business travelers and holidaymakers. Yet, once inside, you’ll find little reason to leave — the property has everything you could wish for.

The dining experiences are world-class, with several signature restaurants offering cuisines from across the globe. The spa, salon, and luxurious amenities promise complete rejuvenation. My partner especially loved the visit to the signature salon, leaving with a fabulous new haircut and a big smile.

And for those with a sweet tooth — don’t miss Fabelle Chocolates. Their hot chocolate is nothing short of heavenly — rich, smooth, and unforgettable!

Though we encountered a small hiccup with a taxi arrangement, it was quickly and gracefully resolved by Sudanshu (Floor Manager), whose professionalism and sincerity turned a minor issue into a testament to the hotel’s exceptional service standards.

In essence, ITC Maurya is a blend of comfort, class, and care — a place that feels like home, only far more luxurious. Highly recommended for your next stay in Delhi!

Kaya Kalp – The Spa at ITC Maurya

Absolute bliss from start to finish!

We indulged in the Hammam treatment, and it was an extraordinary experience — deeply relaxing, lavish, and skillfully executed. A heartfelt thanks to Bomin, whose expert hands worked pure magic.

Our elderly mother opted for a light massage, and the therapists were exceptionally gentle and considerate. Seeing her walk out smiling, saying she felt lighter and refreshed, meant the world to us.

The spa ambience is serene, spotless, and soothing — a true sanctuary amidst Delhi’s bustling energy. For anyone seeking tranquility and luxury, Kaya Kalp is a must-visit!

Bukhara – ITC Maurya’s Culinary Legend

Finally, we experienced the legendary Bukhara, and it absolutely lived up to its global reputation! The iconic Daal Bukhara and kebabs were perfection — smoky, rich, and bursting with authentic flavor.

And yes, the famous four-foot naan is as grand and delicious as everyone says! Watching the chefs at work in the open kitchen adds a charming, lively touch to the meal. It’s incredible how the menu has remained unchanged for decades, yet continues to delight generations of food lovers.

Final Verdict:
ITC Maurya isn’t just a hotel — it’s a complete experience of luxury, warmth, and Indian hospitality at its finest. From its pristine rooms and iconic restaurants to its rejuvenating spa and attentive staff, every detail is crafted to perfection.

Whether you’re visiting for business, a family getaway, or a special celebration, ITC Maurya promises an unforgettable stay. Highly recommended — 10/10!

24 August 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look