While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company
  2. Computer Security Service
  3. Website Designer

Written by the company

Discover IT Helpdesk – your trusted partner for comprehensive IT services tailored to businesses. From managed IT support to cutting-edge cybersecurity and IT consultancy, we empower organisations with reliable, scalable, and innovative technology solutions to drive growth and efficiency.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I found IT Helpdesk on Google. The guys are so friendly and helpful, nothing was any trouble. I'm not IT savvy but they made me feel so comfortable sorting out my parish council IT business. I would highly recommend them to any business, and will continue to deal with them in the future.

2 April 2025
IT Helpdesk Burton Ltd. logo

Reply from IT Helpdesk Burton Ltd.

Thank you so much for your kind words, we’re delighted you felt comfortable with our support and really appreciate your recommendation!

Rated 5 out of 5 stars

Helpful and friendly

IT Helpdesk are extremely helpful and friendly. They respond quickly, explain solutions clearly, and make the whole process easy to understand. Highly recommend their services! Working with them feels like an extension to the team.

9 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look