The Island Furniture Co Reviews 

Very helpful when I was making an order. I explained I
would only make purchase if they could guarantee I would not get delivery from a courier as they do doorstep delivery. I paid for premium assembly delivery this meant item would be taken to room of choice and assembled. On delivery day courier arrived and I was left with bed on doorstep and then had to pay somebody to move item and assemble for me. No response from them and refund has not been given for the service I didn’t receive. Very poor customer service.

Placed order for a mahogany bed 3 Aug 2020, arrived 12 Nov 20. The bed is just great no problems and looks lovely. Now the only comment I will make is that customer service needs to follow up their promises - this is how it went: we call with order number to check delivery 8 weeks after order, customer service (very polite) we will get to you this afternoon - call never comes. Ring again next day, we will get back to you tomorrow, call never comes. This is repeated time after time. we were very close to raising a PayPal dispute when we suddenly received an e-mail bed has arrived. All this customer frustration could be alleviated by 1). Giving the customer regular updates, say twice a month even if no delivery date, it lets customer know they are not forgotten. 2). If you say you will call back please keep your promise. No doubt, the bed was worth the wait.

Beautiful Solid chair and excellent communication regarding delivery.Cant fault

Great product, great service and great delivery and friendly lads delivering my cabinet

Excellent product, great service! I have purchased a luxurious wedding chair for my bedroom which looks stunning ! I highly recommend Island Furniture!

Brilliant service and furniture is gorgeous . Will deffo recommend these

This is one of the best purchases i have made to date. The service was excellent, and the telephone bar was delivered to my door within 48 hours.

I also posted this item on my FACEBOOK Hinch Army House Decorating Inspiration And Tips and to date I have had over three thousand likes / comments today.

Thank you Island Furniture

Excellent product and services, will shop again.

just what we wanted ,looks good , colour is just a shade dark.

We have had two orders from Island Furniture for our new house and both orders where delivered on schedule as promised. The furniture does take some time to make but it is very well made and worth the wait. We would recommend this company for mahogany furniture.

Would have given a 5 star except drivers did not take away the boxes. Other than that, the furniture is excellent quality and was delivered on time. We would recommend.

Good communication from the start, bed turned up early on the day booked and I'm sitting on it right now as I write this review, it's beautifully made and worth every penny.
Rob.

We recieved both sleigh beds for our childrens room over the weekend. Absolutely beautiful furniture and tip top service. Drivers could not have been more helpful, Well done guys

I bought a large drinks cabinet in the style of an old telephone box. It was delivered promptly but unfortunately had a pane of glass broken. I contacted Island Furniture and arrangements were made to exchange the unit. My emails were answered really promptly and the only delay in receiving the new unit was caused by having to wait a week for new stock to arrive. The new unit was delivered by their own couriers. I am extremely happy with the service that I have received and would definitely recommend this company.

Quality table, extremely sturdy and looks great in the living room. Love the curves in the free edge look. Thank you so much The Island Furniture Co for such an amazing table and that too at such an affordable rate. Thumbs up!

I have a stunning bed, but there was a fault with it which needed repairing. Island repaired it and now it looks good as new, my reason for 4* is simply that there was a delay between reporting the issue and the repair and I did have to chase it a little. This is the second bed I’ve bought from them, both of which are large wooden sleigh beds, the first one was bought about 14 years ago and is still absolutely fine.

Quick delivery great item. Will deal again

Great place to buy wooden furniture!! I recently bought a couple of items from this site and really impressed with their quality. They all are exactly the same as described in their site and looks great in my home. In fact I have already started getting compliments from my guests. Thank you so much, the kind of services and products you guys provide are hard to get these days.

I ordered 2 wooden drawer chests and they arrived 2 days prior to the delivery date. The quality is great, drawers are really spacious and it cost me way less than other websites. Definitely going to shop again from here. 5 stars.

My bespoke order arrived. It was well worth the wait and it fits the alcove perfectly. Drivers were helpful but could not take away the boxes.