I See Me! Reviews 1,757

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the books, noting their beautiful presentation and sturdy construction. Many people appreciate the ease of the ordering process and the quick, efficient delivery service. The personalized aspects of the products are frequently highlighted as a special touch that makes them treasured gifts. However, some customers also noted issues with their orders, such as missing gift boxes or incorrect items being sent. A few reviewers mentioned that some books arrived with pages stuck together or slightly bent due to packaging. There were also instances where orders were canceled without explanation or experienced shipping delays, even when expedited delivery was paid for.

What people talk about most

Product

Consumers find the product to be positive, often describing the personalized books as beautiful,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers found it easy to order,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website easy to use,... See more

Based on these reviews

Rated 5 out of 5 stars

Item is perfect personalised book My Grandaughter will love this book for Easter Something to treasure & bring out every easter. Good quality , really nicely presented in a box & packaged w... See more

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Rated 5 out of 5 stars

Beautiful book for my new baby Granddaughter, i love the story with all the personalisation and the beautiful bright colours and it will grow with her, as she gets older. I highly recommend these book... See more

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Rated 5 out of 5 stars

Gorgeous little book personalised for our granddaughter. It’s a board book with very sturdy, easy to turn pages for a one year old so she loves looking through it herself at the lovely animated illust... See more

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Rated 5 out of 5 stars

I ordered this this beautiful book of daily blessings for my 4month old great grandsons christening. Absolutely delighted with it and I know his Mummy and Daddy will read it to him every evening at be... See more

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Rated 5 out of 5 stars

Easy instructions for creating and ordering the book, which arrived within 5 days. It was packaged well, to prevent any damage. Excellent purchase of a good quality book. The price range does seem hig... See more

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Rated 5 out of 5 stars

I ordered the Night before Christmas book for my two grandchildren …i didn’t really know what to expect but i am so happy with my order. I paid extra for the hardback copy and the presentation box... See more

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Rated 5 out of 5 stars

The Night Before Christmas is a beautiful, personal, magical gift for your young family, excellent quality paper. In previous years I have chosen a hard backed cover, unfortunately the pages have bec... See more

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Rated 5 out of 5 stars

This book (Who loves.....) was so easy to order and personalised and arrived very promptly. Am absolutely delighted with it. Photo is perfect, illustrations are fab and the quality is superb. Hard bac... See more

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Rated 5 out of 5 stars

The website is really easy to use, selecting books, adding text and photos, and you can review the final version. The finished books came really quickly and are spot on. Our grandchildren love seeing... See more

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Rated 5 out of 5 stars

A truly beautiful gift with a likeness that made my heart soar! A delightful story and a wonderful memory keepsake for the best friend with fur I ever had 💖 The items were delivered with care and f... See more

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Rated 5 out of 5 stars

The book was a wonderful, personalised gift for my granddaughter. It was exactly as described and arrived on time. Good communication with tracking too. I would recommend this company and would use th... See more

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Rated 3 out of 5 stars

The actual book itself was fantastic. The photography was amazing and the characters/story was marvellous. The downside was that we requested our grandson to have his full name shown in the book. It w... See more

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Rated 5 out of 5 stars

I ordered a personalised book for my newborn nephew and I couldn’t love the book more. My brother and his fiancée also loved the book and I can’t wait to read it with my gorgeous nephew! Absolutely re... See more

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Rated 5 out of 5 stars

Easy to personalise the '1st Christmas' book and even managed to download a picture,although a bit more involved! Arrived on time and just what I wanted. Can't wait till my granddaughter and family ge... See more

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Rated 5 out of 5 stars

I found this site quite by accident, after loosing my beloved Tallulah. I love the books they do, and the illustrations. I ordered,,,,,,,,,, Over The Rainbow Bridge. I love it. Beautiful memories... See more

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Rated 5 out of 5 stars

We recently lost our Westie, so ordered a book for the grandchildren to make the loss a little easier. The book is so lovely, made me cry reading it, but a wonderful keepsake.

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Rated 2 out of 5 stars

Book was ok - ordered book & gift box as was a gift, Item arrived minus the gift box, not the service you expect. Gift didn’t have that something ‘special’ due to this, disappointing. Customer service... See more

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Rated 5 out of 5 stars

Very good quality book and good story.Easy to order and quick delivery.My only small gripe is the book was slightly bent during delivery as the thin cardboard envelope was damaged but this is more to... See more

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Rated 5 out of 5 stars

This book is a beautiful memento of the birth of the twins. My daughter and her partner are delighted. The website provided lots of different options to choose from and I found it easy to use. The... See more

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Rated 5 out of 5 stars

Personalised family ‘Twas The Night Before Christmas’ books. Includes family surname, parents and children’s names and the town they live in. Wonderfully illustrated. Beautiful story. Val... See more

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Rated 5 out of 5 stars

An absolutely perfect gift. Ordering and delivery was seamless. A beautiful book of high quality and i am very much looking forward to my grandchildren recieving it and enjoying it for years to come.... See more

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Rated 5 out of 5 stars

Such a wonderful concept, I love the book I ordered for my niece. The quality is excellent, love the story and the packaging is wonderful. Delivery was exactly as planned, I will be shopping here agai... See more

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Rated 1 out of 5 stars

I have given only one star as I received the wrong book (the book was for someone else). So it's currently difficult to provide a more balanced review of the product. However, on contacting Custome... See more

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Rated 5 out of 5 stars

Fantastic I ordered the Christmas Eve story book very well illustrated names and pictures such a lovely personal story book highly recommend postage also very quick Thankyou kindly

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Rated 5 out of 5 stars

I cannot wait to gift this to my niece. It has exceeded my expectations. It's so well made with such attention to detail on every page. This is a gift that she will keep forever. I would definitely re... See more

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Rated 5 out of 5 stars

The book was so much better than I thought & all the children were mentioned which gave so much pleasure to my Grandchildren when it was read Christmas Eve. The delivery was really quick!!

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Rated 5 out of 5 stars

This book is beautiful and I cannot wait to give it to my grandson. The story is lovely, with beautiful illustrations. The whole process, from ordering to receiving the book was easy and quick. I w... See more

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Rated 5 out of 5 stars

Highly recommend! There was an error when I placed an order. It was a very time sensitive order and I accidentally did standard shipping. I discovered this error late on a Sunday night. The automate... See more

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Rated 5 out of 5 stars

Bought a My first Xmas book for my grandson. Upgraded to a hardback well worth the money. Personalisation perfect along with pictures and personalised text. Thank you 😊

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Rated 5 out of 5 stars

A wonderful colourful family Christmas book you can read every year. Each year we put who in the family read the book on Christmas Eve. A book to treasure for years. Ordering is easy and quickly del... See more

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Rated 5 out of 5 stars

Absolutely beautiful book Bought for my granddaughter pictures are amazing. The book is very good quality will absolutely buy again from I see me Thank you

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Rated 5 out of 5 stars

Amazing and very good quality, quick fast efficient delivery, in time for the 1st of December gifting to my grandchildren Love the book love the quality would definitely recommend Thank you

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Rated 5 out of 5 stars

I have ordered this book for my grandaughters 1st Christmas. It is a Lovely, Good,Quality book, the personalisation really makes it special! Can't wait to sit with her and look at it together.

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Rated 1 out of 5 stars

Very poor customer service! I paid extra to have the books ship on time to offer them as a present and they sent via standard shipping without expediting delivery. I wouldn’t order from them again.

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Rated 5 out of 5 stars

The book is for my granddaughter for a Christmas present, I’ve read it and found it very good and I’m sure my granddaughter who is 7 will love it, Definitely an Amazing present I recommend.

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Rated 5 out of 5 stars

Ordered this book for a Christmas Present, I am very pleased with it, the book is sturdy and of good qualityi , the illustrations are beautifully done, my granddaughter will love it

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Rated 5 out of 5 stars

Website very easy to use and showed exactly the effect of different choices on the 'Where's {my dog}?' book. It arrived very quickly and is of very high quality. I think my daughter will be very pleas... See more

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Rated 5 out of 5 stars

Easy to order. Delivery time was good. And the personalised book for my granddaughter,s 1st Christmas is really nice quality. Many thanks

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Rated 5 out of 5 stars

Really lovely book which made a great Christmas present and was very well received! Easy to personalise and was great to be able to see the product before purchasing.

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Rated 5 out of 5 stars

What a beautiful story book. I got it after my nephew aged 4 lost his first pet cat. Book was colorful and easy to read. Lovely storyline. Very impressed and highly recommend.

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Rated 5 out of 5 stars

The book is a delight. My granddaughter 3yrs loves the story (a ballerina) and the personal pictures make it a surprise. Just perfect. Good quality as well.

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Rated 5 out of 5 stars

I was wary to buy... and then when the book came some pages were stuck... BUT the company sent me another one straight away, and the book itself is beautiful, the story and pictures were perfect

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Rated 5 out of 5 stars

The process of customising the book was excellent. The preview was also excellent. I was kept informed of when I was to receive the book. And the final product is beautiful. So so pleased🥰 thank you... See more

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Rated 5 out of 5 stars

The book is absolutely beautiful and so easy to organise. And it arrived so quickly after ordering. Thank you so much for such a wonderful gift idea.

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Rated 5 out of 5 stars

Bought this for my daughters family, as a surprise Christmas eve gift. Cannot wait for them to read and enjoy this all together

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Rated 5 out of 5 stars

Easy to order, quick delivery and gorgeous personalised books. Can’t wait to see my Grandaughters faces when they see them 🥰

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Rated 5 out of 5 stars

The over all quality of the book is outstanding. It's a Christmas present for my grandchildren. I know they will love it. Especially having their names in it.

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Rated 4 out of 5 stars

Paid a lot of money for a book for my sons birthday present. They printed something wrong in the book. Refused to acknowledge my complaint properly or rectify their mistake. Extremely... See more

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Rated 5 out of 5 stars

i ordered 2 books for grandchildren, they were hear within a week, although small, the pictures were lovely and the kids loved them

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Rated 1 out of 5 stars

UPDATE: I See Me responded to my complaint and issued a credit for the discount. I haven’t received the books yet. Further update to come. This is my first, and last, order. I placed an order yesterd... See more

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Rated 5 out of 5 stars

Absolutely stunning item love the little touches of my childrens names on the stocking and presents and also fast delievery!!

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Rated 5 out of 5 stars

This book is so lovely and my kids enjoyed reading it. I'm hoping it has helped the healing process. One thing I would say is it would of been nice to add more than two photos.

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Company details

  1. Book Publisher
  2. Childrens Book Store

About I See Me!

Written by the company

I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.

The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.

We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

An absolutely perfect gift

An absolutely perfect gift. Ordering and delivery was seamless. A beautiful book of high quality and i am very much looking forward to my grandchildren recieving it and enjoying it for years to come. Im sure they will🎄💖

1 December 2025
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Reply from I See Me!

We're happy to hear the ordering and delivery process was seamless. It's wonderful to know the book is a perfect gift and that your grandchildren will enjoy it for years to come. Thank you for your positive feedback!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The Night Before Christmas is a…

The Night Before Christmas is a beautiful, personal, magical gift for your young family, excellent quality paper. In previous years I have chosen a hard backed cover, unfortunately the pages have become detached. This year I have ordered three more updated books due to my family growing, this time soft cover, the quality is very good. I would highly recommend.

30 November 2025
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Reply from I See Me!

We're happy to hear that The Night Before Christmas is a magical gift for your family! We appreciate your feedback regarding the hardback covers and are glad the softcover books meet your expectations. Thank you for recommending our product.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

RECEIVED SOMEONE ELSE'S BOOK

I have given only one star as I received the wrong book (the book was for someone else). So it's currently difficult to provide a more balanced review of the product. However, on contacting Customer Service, they were very helpful and apologetic. They have organised a new book to be printed and asked me to check back with them in 4 to 5 business days for the tracking. So the book will be late (which is a slight issue) but at least they will send another one out.
Update. I did receive the correct book in a relatively short time. However, the pages were stuck together and the first page was not stuck to the cover. On contacting the retailer, and with there being no time for a reprint (which they did offer), they did refund me very quickly. So if you have issues, their customer service is very customer focused and quick to respond and action any issues.

30 November 2025
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Reply from I See Me!

Thank you for sharing your feedback with us.

We are very sorry to hear that your delivery did not go as smoothly as it should have and that you received an incorrect order.

Please don't hesitate to reach out to us by email if you have any further feedback to share or require support.

Warm Regards,
I See Me!

Rated 5 out of 5 stars
I See Me! logo

Reply from I See Me!

We are so happy you find it a lovely keepsake. Thank you for your wonderful feedback; it means so much to us.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful book

Beautiful book, unfortunately the cover had been put on upside-down, contacted them straight away and they immediately replaced it without any quibble, great company and very pleased with the replacement

23 November 2025
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Reply from I See Me!

We're happy to hear that you love the book! We appreciate you bringing the cover issue to our attention and are glad we could quickly send a replacement. Thank you for your positive feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Absolutely beautiful book

Absolutely beautiful book
Bought for my granddaughter pictures are amazing. The book is very good quality will absolutely buy again from I see me
Thank you

30 November 2025
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Reply from I See Me!

We're happy to hear that the book's quality and pictures were amazing for your granddaughter! Thank you for your wonderful feedback; we appreciate your intention to buy from us again.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Very good quality book

Very good quality book and good story.Easy to order and quick delivery.My only small gripe is the book was slightly bent during delivery as the thin cardboard envelope was damaged but this is more to do with the postal service.

21 November 2025
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Reply from I See Me!

We're happy to hear you enjoyed the book and our service. We appreciate your feedback regarding the delivery condition and regret that the packaging was damaged. Please reach out to us at customerservice-uk@iseeme.com for a replacement as we do have a 100% guarantee for shipping damage.

Rated 5 out of 5 stars

Will recommend 👌

Will recommend 👌

28 November 2025
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Reply from I See Me!

Thank you so much for taking the time to share your review.

Your kind words are much appreciated, and we look forward to assisting you in the future.

Best wishes,
I See Me!

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, such a lovely book :)

29 November 2025
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Reply from I See Me!

We're so happy you found the book lovely and fantastic! Thank you for sharing your positive experience with us; we appreciate it.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Birth of twins

This book is a beautiful memento of the birth of the twins. My daughter and her partner are delighted.
The website provided lots of different options to choose from and I found it easy to use.
The book was posted directly to my daughter so very convenient.
It was gift wrapped very nicely and was delivered within a week.
Perfect

22 November 2025
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Reply from I See Me!

We're happy to hear that the book is a beautiful memento for the twins' birth and that your daughter and her partner are delighted. We're glad the website was easy to use and the direct posting and gift wrapping were convenient. Thank you for your positive feedback!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. My parcel was lost and I was offered a replacement to be sent out right away

22 November 2025
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Reply from I See Me!

We are happy to hear that our customer service met your needs by offering a replacement for your lost parcel right away. We appreciate your positive feedback!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Amazing and very good quality

Amazing and very good quality, quick fast efficient delivery, in time for the 1st of December gifting to my grandchildren

Love the book love the quality would definitely recommend

Thank you

25 November 2025
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Reply from I See Me!

We're happy to hear that you found our product amazing and of good quality. We are so glad the delivery was quick and efficient, arriving in time for your grandchildren's gifting. Thank you for your
recommendation!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The book is for my granddaughter for a…

The book is for my granddaughter for a Christmas present, I’ve read it and found it very good and I’m sure my granddaughter who is 7 will love it,
Definitely an Amazing present I recommend.

21 November 2025
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Reply from I See Me!

We're happy to hear that you found the book very good! We appreciate you recommending it as an amazing present, and we are sure your granddaughter will love it. Thanks for your positive
feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

This book is just beautiful.

This book is just beautiful.
Thank you.

27 November 2025
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Reply from I See Me!

We appreciate you taking the time to share your thoughts! We're so happy you found the book beautiful. Thank you!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The process of customising the book was…

The process of customising the book was excellent. The preview was also excellent. I was kept informed of when I was to receive the book. And the final product is beautiful. So so pleased🥰 thank you 🙏

27 November 2025
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Reply from I See Me!

We're happy to hear that you found the customization process and preview excellent. We're so pleased that you love the beautiful final product and appreciate being kept informed. Thank you for your positive feedback!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Lovely book

Lovely book!
Thoroughly recommend

20 November 2025
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Reply from I See Me!

We're happy you enjoyed the book! Thank you for your recommendation; we appreciate your positive feedback very much.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Highly recommended

Fantastic quality. I was amazed at the story & personalisation that goes into these books. Fast delivery

27 November 2025
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Reply from I See Me!

We're happy to hear that you enjoyed the book's quality and personal story! We appreciate your positive feedback and are glad about the fast delivery.

Best Wishes,
I See Me!

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