Bad customer experience
I recently bought the IM2000 with a pec dec attachment. Due to an injury, I only recently got around to setting up the product 45 days after receiving the boxes. While the IM2000 is excellent, the Pec Dec attachment is of low quality and overall extremely disappointing. While the 30-day return window has passed, I reached out to the IronMaster team and was hoping was some flexibility, especially since I spent over $3000 with them and wanted store credits to get other attachments, but their rep, Scott, refused to provide service and I'm stuck with a subpar $350 attachment which is very disappointing.








