IPN staff are consistently the rudest I…
IPN staff are consistently the rudest I have ever encountered. Both at Mosman & at The Vale, Brookvale - their staff gather in groups & gossip about patients, calling out rude comments & doing anything but offering polite or efficient customer service. But cancelling confirmed appointments at whim is their most appalling practice by far - if you are lucky enough to have them lower themselves to agree to making appointments in the first place
I see comments about low IPN staff payments - whatever they pay these staff, they are overpaid. They aren’t worth a brass razoo & should all simply be fired & replaced with polite & trustworthy employees. We have found a practice that DOES NOT USE IPN STAFF & the improvement in service is extraordinary! DO NOT USE IPN - THEY WILL LOSE YOUR PRACTICE CLIENTS DAILY








