Proxies they sell as residentials are data center. Refuse to admit and no refund, 10 min after purchasing and checking it. All tools confirm. Avoid this company - chinese crap.
Company replied
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See what reviewers are saying
I purchased an "Australian Static Residential IP" from IPFoxy. What I received was an IP that geolocates to Hong Kong, belongs to a commercial data center, and is classified as "Data Center / Hosti... See more
They are not returning the $42 remaining on my account balance. The minimum deposit to the account is $50, which I deposited. After using the service briefly, I decided to withdraw the remaining fun... See more
Company replied
Very useful network proxy
Company replied
Company details
Written by the company
IPFoxy Proxies is a global leading Proxies Provider, committed to providing you with more secure and stable rotating and static proxies, along with enterprise-level customer service. We look forward to exploring the limitless possibilities of the global network with you. Website: https://www.ipfoxy.com/
Contact info
Singapore, Singapore
- business@ipfoxy.com
- www.ipfoxy.com
1.7
Bad
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
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Baddest sh***t
Baddest sh***t, there is residential proxy = datacenter with POS-fingerprint of Linux and provider isn't residential - this is corporate actually!
13 January 2024
Unprompted review
Reply from IPFoxy
Dear customer, this normally shouldn’t occur. If you have indeed encountered it, please contact our online customer service for after-sales support. Thank you for using our service.
Extremely disappointed with IPFoxy's…
Extremely disappointed with IPFoxy's proxy service. The proxy fails to connect 99% of the time, rendering it virtually unusable. Despite multiple attempts to contact their support team for assistance, I've received no response. Furthermore, two weeks ago, I accidentally purchased a server proxy instead of a residential one. Despite immediately reaching out for a refund or correction, my request has been completely ignored. Overall, my experience with IPFoxy has been nothing but frustrating and negative.
ACCOUNT ID: 212556
3 December 2023
Unprompted review
Reply from IPFoxy
Dear customer,we sincerely apologize for not providing a satisfactory experience. We have made improvements and optimizations for the customer support service, and we now offer 24-hour email support and 12-hour online support. Our online service hours are from 10:00 AM to 10:00 PM (UTC+8) daily. We look forward to your next experience with us and welcome any suggestions for further improvement.
The purity of the purchased IP is not…
The purity of the purchased IP is not high, with values ranging from 60 to 70
11 November 2023
Unprompted review
Reply from IPFoxy
Dear customer,there are numerous detection platforms in the market, and it’s true that we cannot guarantee results from all of them. However, IPFoxy provides both dynamic and static proxies, which have already successfully supported the needs of millions of customers on 99% of business websites. Our services are highly cost-effective, so feel free to purchase and give them a try!
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