Institute of Supply Chain Management Reviews 

131
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My experience with IOSCM has been excellent. The tutors helped to make things clear for me so that I could perform better in my assignments. Their feedback was clear and made a huge difference to bet... See more

Company replied

Rated 5 out of 5 stars

Easy access to resources once registered on programme. Good feedback from tutors however can take a while to mark work and receive it back. Great resources provided overall. I did a level 3 Supply Cha... See more

Company replied

Rated 5 out of 5 stars

I'm nearly half way through my course, so far it has been straight forward to follow and my tutor is easily contactable. Given the busy nature of my current role this course allows me to tackle each m... See more

Rated 4 out of 5 stars

I've recently started a level 5 diploma in transport and logistics, along with leadership skills and business management. The course seems easy to access on the platform, with access to help any time,... See more

Company details

  1. Distance Learning Center
  2. Adult Education School

Written by the company

The Institute of Supply Chain Management’s mission is to offer every professional an opportunity to progress their career with unique and flexible training course solutions. The IoSCM provides internationally accredited training courses for all aspects regarding supply chain management. Designed by supply chain professionals with a wealth of supply chain industry experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(131)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great course really easy to access and…

Great course really easy to access and help on hand whenever it's needed

10 April 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Dannie,

Thank you for your 5-star review! We're delighted to hear that you're happy with the course and the support you have received. We're here to support you throughout your learning journey, so please don't hesitate to get in touch with the Learning Support Team at any time!

Many thanks
The IoSCM Team

Rated 4 out of 5 stars

The process of registering for the…

The process of registering for the course was simple and straightforward, the staff were very helpful and quickly dealt with any issues or queries. The platform is easy to use and self explanatory, with clear and concise learning modules.

3 April 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Alex,

Thank you for your review. We’re glad to hear that you found the registration process straightforward and the platform easy to use. We're also pleased that the support you have received has been quick and effective.

We're here to support you throughout your studies, so please don't hesitate to get in touch with the Learning Support Team at any time!

Many thanks,
The IoSCM Team

Rated 4 out of 5 stars
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Sally,

Thank you for your review, we're glad to hear that you've found the induction useful. We're here to support you throughout your studies, so please don't hesitate to get in touch with the Learning Support Team at any time!

Many thanks,
The IoSCM Team

Rated 5 out of 5 stars

Pleasure to study at IOSCM

Studying at the Institute of Supply Chain Management (IoSCM) for my Level 5 Diploma was a great experience. The course took me just over a year, and the flexibility was invaluable, especially since I was balancing a full-time job and a complex project. The ability to complete assignments at my own pace made it much easier to manage my schedule.
The tutors were always responsive, providing helpful feedback on my assignments and offering guidance on how to improve. It was also very easy to arrange a call whenever I needed additional support.

27 March 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Edita,

Thank you for your wonderful feedback! We're thrilled to hear that you've enjoyed your experience and found the online flexibility beneficial for working around your busy schedule.

We're also delighted to hear that you're happy with the support and guidance you've received from your tutors throughout your course.

Should you decide to progress further with your learning, please don't hesitate to get in touch. We're always here to support you in reaching your professional goals!

Many thanks,
The IoSCM Team

Rated 5 out of 5 stars

Tops

5 stars what more can one say

3 March 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Jason,

Thank you for the fantastic 5-star review! We're thrilled to hear that you're happy with your experience. If there's anything more we can do to support you, please don’t hesitate to reach out!

Many thanks,
The IoSCM Team

Rated 5 out of 5 stars

No brainer

course advisor replied back to emails promptly.
course webpage easy to navigate.
course brochure very informative & answered majority of my questions before enrolling.

4 March 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Gurj,

Thank you for your wonderful feedback! We're so glad to hear that our course advisor was able to assist you promptly and that you found the course webpage easy to navigate. It's great to know that the course brochure was informative and helped address your questions before enrolling.

We're here to support you throughout your learning journey, so please don't hesitate to get in touch with the Learning Support Team at any time!

Many thanks
The IoSCM Team

Rated 5 out of 5 stars

Greatest knowledge

It’s is great how they have such a complex platform but so easy to understand

3 March 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Florin,

Thank you for your feedback! We're delighted to hear that you're finding the platform easy to navigate as you work through your course.

If you have any questions or need assistance throughout your studies, please don't hesitate to reach out to our Learning Support Team. They are always available to help you.

Many thanks,
The IoSCM Team

Rated 5 out of 5 stars

Good communication

7 February 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Alanna,

Thank you for your feedback! We're delighted to hear that you're happy with the communication you've received so far on your course.

We're here to support you throughout your learning journey, so please don't hesitate to get in touch with the Learning Support Team anytime.

Many thanks,
The IoSCM Team

Rated 5 out of 5 stars

All the material available and support…

All the material available and support one gets.

3 February 2025
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Elmarie,

Thank you for your feedback! We're thrilled to hear that you're happy with the online materials and support provided.

We're committed to supporting you, so please don't hesitate to get in touch with the Learning Support Team anytime throughout your learning journey.

Many thanks,
The IoSCM Team

Rated 4 out of 5 stars

Some pros and cons for NVQ6 supply chain

I found it surprisingly easy to work my way through a level 6 diploma in supply chain management with IoSCM.
Pro: The material was comprehensive and the assessments were thorough and reviewed in great detail. The tutors gave great constructive feedback. I found it an easy way to obtain a bachelor whilst working at the same time. Not having to attend a physical university was a big pro.
Con: The material was presented in text form with minimal visuals. People who have different learning styles may struggle with this. I think the courses could have benefitted from video material like pre-recorded lessons or lectures.

26 July 2024
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Marloes,

Thank you for your feedback! We’re delighted to hear you’ve enjoyed your learning experience and have worked through your Level 6 Diploma successfully. We’re also glad to hear that you’ve found the online course materials beneficial, and the support from the tutors constructive. As an online learning provider, we are committed to providing the best possible experience for all our learners.

Currently, the majority of our materials are provided in a text format, as it’s often the most effective way to present complex topics, particularly at the higher levels. However, we’re actively working on developing additional resources to complement the text-based materials, as we recognise this can be beneficial for the learning process.

Thank you again for your feedback, we appreciate your input and will continue to enhance our offerings. If you need any support in future, please don’t hesitate to reach out.

Many thanks,
The IoSCM Team

Rated 4 out of 5 stars

Recommend for supply chain courses

Having completed a 2 year supply chain management and operations I must say I am pleased with the IOSCM , their tutors and study materials provided.
Yes, sometimes the grading could be faster but generally never had a problem.
Tutor feedback was always helpful and allowed me to progress and work to a better standard.
I have learnt a lot which helps with my role as supply chain coordinator.
W

29 January 2025
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Dennis,

Thank you for your excellent feedback! We’re thrilled to hear that you’ve enjoyed your course and found it beneficial for your development within your role.

We strive to assess work promptly, but due to the flexible nature of the courses, there are occasional periods of high volume that can cause our timescales to fluctuate. We truly appreciate your patience and understanding with this.

Thanks again for your valuable feedback, we’re always looking for ways to improve and better serve our learners. If you need any support in future, please don’t hesitate to reach out.

Many thanks
The IoSCM Team

Rated 1 out of 5 stars

Worst experience I got from this first…

Worst experience I got from this first time online course. Initially everything was good as it usually happens but in second unit, after Submitting assignments result was received in a month's time and it was always referred because of silly reasons like on answer sheet IoSCM logo was not clear or why did not you mention my last comment in resubmission and so on by Neeraj Nagrale.

1 November 2024
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Vishal,
Thank you for your feedback. In your first unit of study the Assessors aim is to ensure your work is at the appropriate standard for your level of professional qualification. This means they may grade your work a pass with instructions on what to change for your next unit. At this stage it would be an expectation of the awarding organisation that work was meeting all of the standards.
Learners are not able to alter the assessment template (this will be what the logo question relates to) and why must establish why tutor feedback has not be actioned by the learner. It is not acceptable to still be working at the same standard as you progress through your course, that is why the tutor will design their feedback to help you meet the required expectations. This is all tutors not just the one you have mentioned within the review and this is an expectation of OFQUAL (The UK Professional Body) and our Awarding organisation. We are sorry if this feedback has not supported you with your academic progress, and we would encourage you to reach out to The Learning Support team to discuss attending an upcoming induction session where we talk through this process in more detail to provide a comprehensive overview of the expectations of learners at each level and the required academic improvements as they progress through units of learning.
Thank You
The IoSCM Team

Rated 5 out of 5 stars

A great event

A great awards night and brilliant opportunity to meet industry experts

24 October 2024
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Rob,
Thank you so much for your feedback. We are delighted to hear the IoSCM Awards 2024 were so well received. We are already looking forward to the 2025 ones!
Kind Regards
The IoSCM Team

Rated 5 out of 5 stars

What a great experience

What a great experience. Having been a supporter of IOSCM for several years now I have to say the institute is doing a great job of keeping the industry moving forward. The publications and events are a great way to spread the word about how far the industry has progressed and is helping me keep up to date with everything that is happening. This year’s awards were absolutely fantastic, recognising some outstanding talent. Great work

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Superb Night

Absolutely Superb Night! The general flow of the evening moved along nicely. Host was great and had a lot of personality. Fantastic to see so many great people be recognised. You could see that so much hard work had gone into creating an overall superb night!

Thank you for having us and see you next year!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Another excellent well delivered event…

Another excellent well delivered event recognising some amazing people and organisations while raising funds for a fantastic charity.

24 October 2024
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Jase,
Thank you so much for your feedback. We are delighted to hear you had such a positive experience.
Kind Regards
The IoSCM Team

Rated 4 out of 5 stars

Excellent night to celebrate many successes

The event was held in a lovely venue with fabulous hosts to celebrate the success of both individuals and businesses. It was an absolute pleasure to attend and a bonus to have won an award.

The only downside to the event was it felt very rushed however, that did not ruin the experience.

24 October 2024
Unprompted review
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Thank You for leaving such a fantastic review. With such a packed agenda, finding the balance and ensuring we cover everything is challening. We will definitely take this feedback on board and look at the schedule for future events.
Thank you once again
The IoSCM Team

Rated 5 out of 5 stars

IoSCM 2024 Awards

I was extremely pleased by the entire organisation of the event and the way all the Awards were presented. There was clearly in time follow-up with all the details prior the event which made it easy to find the location and all needed as a preliminary preparation. The restaurant, the dinner food and the entire atmosphere with the music were overall at a very high standard. My partner and I had an excellent location of the table to be able to see the stage clearly. It was also a relaxed evening in the end and I was able to have a chat with a few IoSCM members. An experience to remember!

24 October 2024
Unprompted review
Rated 1 out of 5 stars

the course it's useless, and nobody answering to the emails and helping with a course

everything went wrong! I really wanted to do this cours to the end but unfortunately I haven't seen any suppor. I send emails about the problems with logging to the platform and nobody helped me. Very good, money has been taken, but nobody helped me to finish this course and get the certificate

1 December 2023
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi Mariyana,
Can we ask you to please check who you are studying with? You are not studying with IoSCM. You are a learner with a training provider approved to deliver IoSCM qualifications so this review is not about IoSCM We have checked with them and you have access to their learning platform and have not made them aware of any issues, they have also tried to contact you numerous times, including yesterday when the phone cut off after the team member introduced themselves. We would ask you contact them urgently to discuss your issues as you have not started on your studies so they would like to help you with this.
The IoSCM team would also request you remove this review as it is about a different business. We would ask if you do have concerns about the company you have chosen to study with and do not want to speak with them about your concerns that you communicate with IoSCM instead so we can help you resolve any issues you have.
Regards
The Institute of Supply Chain Management Team

Rated 4 out of 5 stars

Overwhelm experience with the Institute

Support service amazing, tutors were available to support and assist. thank you

2 October 2024
Institute of Supply Chain Management logo

Reply from Institute of Supply Chain Management

Hi William
Thank you so much for taking the time to leave your review. We are delighted to receive such positive feedback from you.
Kind Regards
The IoSCM Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look