I Only Fly First Class Reviews 595

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth process and the helpful, professional staff who provide outstanding support and communication. Many people appreciate the significant savings on business and first-class tickets, often noting prices that are considerably lower than airline direct bookings. Conversely, a small portion of people felt dissatisfied with the company's responsiveness and ability to resolve issues, particularly when changes or unexpected problems arose. Some reviewers reported difficulties reaching the team and finding solutions, leading to stressful situations at the airport and additional costs.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, seamless... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and responsiveness. Reviewers... See more

Price

Customers had positive experiences with price, often finding unbeatable deals. Many reviewers highlighted... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked my first Business Class ticket.. wasn't comfortable at first as its all online but Shawn from IOFFC made it everything so smooth that I can't go anywhere else now. Just booked my 2nd return wit... See more

Rated 5 out of 5 stars

First class experience in every way .., we were continually updated on the progress of our ticketing until tickets were issued . Martin was very polite and respectful of all our concerns and perf... See more

Rated 5 out of 5 stars

Shawn was amazing booked the flights and even checked me in for my flight - all was smooth and went as planned no issues at all. Always getting the best priced tickets and available seats - I have no... See more

Rated 5 out of 5 stars

"Myles at I Only Fly First Class is a wizard! He found me an incredible deal on a business class ticket. Smooth process, huge savings, and fantastic service. Highly recommend Myles for premium travel!... See more


Company details

  1. Travel Agency
  2. Flights Search Site

Written by the company

Save on international Business and First Class airfare. Comfort you can afford!


Contact info

4.8

Excellent

TrustScore 5 out of 5

595 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

IOFFC, business class at premium economy price.…

IOFFC booked our return business class flight from Sydney with Cathay Pacific 6 months ago but were unable to find an outward bound flight from LHR at the time. We found an alternative source for the OB flight but only Premium Economy. The OB cost was the same as for our Cathay Pacific business class flight. This demonstrated the primary benefit of IOFFC; finding business/first class seats with top airlines at realistic prices. Our return from Sydney to LHR was excellent!

3 November 2024
Rated 5 out of 5 stars

Thanks Kevin & team!

Communication from our contact, Kevin, was prompt and efficient. He and his team took a great deal of organisation off our shoulders which helped immensely. His service was impeccable, thank you.

17 October 2024
Rated 5 out of 5 stars

The experience was seamless …

The experience with I only fly first class was seamless from the time of booking 10 months in advance for our return flight to Rome and back. The operator was very helpful in her communication. The price was very competitive. We enjoyed our business class seat on Qatar and will not be able to go any other way from now on!

10 October 2024
Rated 1 out of 5 stars

I have no idea where all these reviews…

I have no idea where all these reviews came from, but in reality the company resembles some strange scam from the 2000s, with no office, no way to get feedback, and only some incomprehensible calls from an unknown call center. No one even answers your email, despite the fact that they write to you themselves. Communication is only one-way everywhere - there is simply no way to get feedback. How do they sell something to someone, and over the phone, unfortunately (or maybe fortunately) I could not get to this option, although I tried hard and repeatedly over the course of 4 days.

7 October 2024
Unprompted review
I Only Fly First Class logo

Reply from I Only Fly First Class

This person contacted us from three different email addresses, using three different names (one of which said "NOCALLS"). We linked them together anyway and their Flight Expert called them 9 minutes after their submission (03/10/2024, 15:03) but they did not answer their phone. We exchanged emails and spoke again by phone just two days later (05/10/2024, 13:19) at which point they told us they weren't interested and then left this negative review.

Rated 5 out of 5 stars

Top class service.

My contact, Shawn, has been nothing short of fantastic and I have enjoyed the best seats on the flight many times with IOFFC. I recommend them to all my friends and family. Truly 5 star service.

4 September 2024

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