I've been using iObit products for a few years now and although they are a bit too pushy with their products, they have offered good service. Read well what you download, uncheck boxes when n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more
Company replied
Despite the really annoying pop ups and the autorenewal on anything you buy (that you can turn off), I do find Advanced System Care a good product and have been using it for a few years
Company replied
i am vey happy with the IObit bundle, share it around with my family. Never had any problems, except for the add ons that sometimes sneak through, pays to pay attention to what is being downloaded.
Company replied
Company details
Information provided by various external sources
IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business
Contact info
United States
- tickets@iobit.com
- www.iobit.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
IOBit great Application.
Been using IOBit for the past five(5) years and it has by far been the best application I have ever used better than Norton, AVG, macfee. Plus when they have their bundle setup for one or 3 computers worth the money especially when they have it on salethe bundle sale
1 October 2025
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help. And we’re committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Stays up to date with all drivers .
24 June 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Quick and very interactive application…
Quick and very interactive application to defend the malware and virus.
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
iObit products
Without iObit products I would have sent way more than I do now as with their great apps I can fix most of my computer problems with a click and not pay someone to fix it for me. Their support team are great as well and anyone not using their products should think again as they really work, I have been using their apps etc for well over 10 years and I won't use anything else .
25 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your incredible feedback and for being a loyal user of IObit products for well over a decade! We are truly honored by your unwavering trust.
We are thrilled to hear that our apps have helped you fix most computer issues with just a click – saving you both time and the expense of paying someone else to resolve them. That is exactly the kind of value we aim to deliver: making PC maintenance simple, affordable, and accessible for everyone.
Your kind words about our support team are also greatly appreciated. Knowing that you find them great and that you would not use anything else after all these years means the world to all of us.
Your strong recommendation – and your encouragement for others to "think again" if they are not using our products – is the highest compliment we could ever receive. We will continue working hard to maintain the quality and reliability you have come to expect from us.
If you ever need any assistance or have suggestions for how we can serve you even better, please do not hesitate to reach out to us at support@iobit.com or through our official website.
Thank you again for choosing IObit and for sharing your wonderful experience!
Driver Booster helps find driver…
Driver Booster helps find driver updates on my computer and helps clean Invalid Device Data. It is great.
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
5 Stars for IObit
I give IObit 5 Stars for keeping my computer up to date and running great!
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you. And we are committed to ongoing improvements to deliver a better experience for you.
Wish you all the best!
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
It's a very good app for keeping your…
It's a very good app for keeping your computer clean
24 June 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Review of IObit Products
Review of IObit Products
I've used the IObit suite of products for my 3 computers (2 desktops and 1 laptop), including Advanced System Care, Driver Booster, IObit Software Updater, Smart Defrag, IObit Malware Fighter, IObit Uninstaller, and Start Menu. At times, one can get a good deal on registration of each program for 3 computers, and that works perfect for my setups under Windows 11.
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for trying our products! We're glad to hear that you're enjoying them.
If you find them helpful, your recommendation to your family and friends would be highly appreciated.
Should you need any assistance or have suggestions while using our products, please don't hesitate to reach out to us directly via the Feedback section in the program. We’ll get back to you as soon as possible and do our best to assist you.
Wish you all the best!
Most dependable group of programs
Most dependable group of programs. Using them for 4-years and never a problem.
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help.
Wish you all the best!
Very Good App
Hi! This App Is Very Good For Upgrade Driver's
Thanks For Create This App. Bye!
25 June 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
I have used Driver Updater for years
I have used Driver Updater for years, its my go-to program i always install on my clients computers to make sure the correct drivers are installed-especially SMB drivers that frequently do no install correctly using just Microsoft Windows Update!
24 June 2026
Unprompted review
Reply from IObit
Dear User,
Thank you for your long-term support! It's truly an honor to have you with us for many years.
We're delighted to hear that you're happy with our product. If you find it helpful, we'd be grateful if you could share your experience with your family and friends — word of mouth means the world to us.
Should you have any questions or suggestions, please feel free to reach out to us via the Feedback section in the program. We'll get back to you promptly and do our best to help.
Wish you all the best!
They produce good software that really works and does what they say it will
Firstly, even though Trustpilot say:
"No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative"
I am here because IObit just requested today, Wednesday, 24th June 2026, that I make a review here on Trustpilot and this was after the latest update to one of their softwares.
Secondly, I have used all of their softwares at one time or another since 2009, which is 17 years.
I started using their free softwares first because I was broke but after my fortunes changed I started subscribing.
As an Electronics, Radio and Telecommunications and Computer Engineer I can truthfully say their software does everything I want and need it to do.
It is excellent stuff, however, I really dislike that they bundle other softwares from another company called iTop, (which is probably just an offshoot of IObit), into their new version updates.
They have all the install checkboxes for the bundled iTop products already ticked, so if you don't really pay attention to the installer on screen you can end up installing 2 - 3 unsolicited and probably unwanted and unneeded extra programs.
Other than that I can't fault them as their customer service responds reasonably quickly and usually within 24 hours and if there are any problems they sort it as quick as possible by you downloading inspection programs to analyse whichever software is possibly faulty, then uploading the results for them to analyse and give you guidance on what to do next.
I couldn't possibly give them five stars due to the bundling of software during updates which I detest, but other than that they produce good software that really works and does what they say it will.
24 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for taking the time to share such a detailed and thoughtful review on Trustpilot. We are truly honored to have been a part of your computing journey for 17 years – since 2009! It means a great deal to us that someone with your professional background as an Electronics, Radio, Telecommunications, and Computer Engineer finds our software reliable and effective.
We also appreciate your confirmation that we do invite customers to leave reviews. Trustpilot's label can sometimes be misleading, and we are glad you pointed that out.
Regarding your feedback about bundled offers – we hear you loud and clear. We completely understand your frustration with having checkboxes pre-ticked during installation. While we do offer these additional tools (including those from our partner iTop) to provide users with a more comprehensive PC maintenance experience, we fully acknowledge that the current installation flow may not be as transparent as it should be.
We take your feedback very seriously and will review our installation process to see how we can make the opt-out options clearer and more user-friendly. Your honest criticism helps us improve, and we are grateful for that.
We are also pleased to hear that you have found our customer service responsive and helpful. Our team works hard to respond within 24 hours and provide effective guidance through diagnostic analysis – and it is rewarding to know that this effort has been noticed.
Thank you again for your loyalty, your professional insight, and your constructive feedback. While we understand we may not have earned that fifth star from you just yet due to the bundling concern, we will continue working to earn your full trust.
If you ever need any assistance, please do not hesitate to reach out to us at support@iobit.com.
This will break your Windows PC
If you like keeping your drivers up to date, but not being able to use your PC and spending hours fixing what it has inflicted on you, buy Driver Booster. Otherwise, save your money. It blue screens every custom PC I run it on every single time without fail (only my 2). Sometimes, you get lucky and it reboots okay. Most other times, it continuously fudges you for many uninstalls, rollbacks and general insanity. Avoid at all cost.
23 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you for sharing your experience, and we are truly sorry to hear about the serious problems you have encountered with Driver Booster. We completely understand your frustration – blue screens and system instability are the last things any user wants, and we take such reports very seriously.
We would like to investigate your case thoroughly. Blue screen errors after driver updates can occur for several reasons, and we genuinely want to help resolve them. To assist you properly, could you please contact us directly at support@iobit.com or submit a ticket on our official website with the following information:
1. Your PC specifications (motherboard model, graphics card, etc.)
2. The specific drivers that were updated before the blue screen occurred
3. Any error codes shown on the blue screen (if available)
4. Your order details (if you purchased the PRO version)
We understand that you have had a very difficult time with our product, and we sincerely apologize for that. We are committed to investigating why this happened on your custom PCs and ensuring our driver database and update processes are as safe and reliable as possible.
Please give us the opportunity to look into this for you – we genuinely want to make things right.
This free service is Great
This free service is Great! The paid service may be Excellent! Appreciate this app for people who are on a budget.
23 June 2026
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Very rude service
I rang with a simple question and received a very rude person the other end.He wanted remote access to my computer and when I showed concern he just moaned and hung up.Having read the reply I thank IOBIT for informing me I may have contacted a scammed and I am therefore glad I refused access to my computer. The software IOBIT provide is excellent and I will continue to use it with confidence.
23 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you for bringing this to our attention. We are genuinely sorry to hear about your unpleasant experience over the phone.
However, we would like to clarify that IObit does not offer telephone customer support for our products. Our support is provided exclusively via email (support@iobit.com), through the Feedback entrance within our programs, and through online support submission on our official website.
This leads us to believe that you may have contacted a third-party reseller, an unauthorized service provider, or even a fraudulent support line that is not affiliated with IObit. We take this matter very seriously, as we would never request remote access to your computer in a rude or forceful manner – and we certainly do not have phone-based support staff who would behave in such a way.
In the meantime, please feel free to reach out to us directly at support@iobit.com with your questions, and our support team will be happy to assist you professionally and promptly via email.
We sincerely apologize for any confusion or frustration this situation has caused, and we hope you will give us the opportunity to help you properly.
IObit fixed a problem immideatly
I -( my PC )- had a problem with the key to register a programm. The IObit-team resolved the problem promptly.
23 June 2026
Unprompted review
Reply from IObit
Prezado usuário,
Obrigado por experimentar nossos produtos; ficamos felizes em saber que você gostou. Agradeceríamos muito se pudesse recomendá-los a familiares e amigos, caso os considere úteis.
Caso precise de ajuda ou tenha sugestões durante o uso, sinta-se à vontade para entrar em contato diretamente conosco através da opção de Feedback no próprio programa. Responderemos o mais breve possível e faremos o nosso melhor para ajudá-lo.
Tudo de bom!
Driver Booster
Latest driver updates quick upates fast downloads no hassale searching individual manufactures for drivers backup of drivers all done automaticly brilliant service all round highly recommanded
22 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your enthusiastic feedback! We are thrilled to hear that you are enjoying the fast downloads, quick updates, and automatic driver backup features – and that the hassle-free experience has made such a positive impression on you.
You have perfectly captured exactly what we aim to deliver: saving users the time and effort of searching individual manufacturer websites for drivers, while keeping everything automated and reliable. Knowing that you find our service "brilliant all round" and that you would highly recommend us truly means a lot to our entire team.
Your recommendation is the highest compliment we could receive, and we will continue working hard to maintain the standards you appreciate.
If you ever need any assistance or have suggestions for how we can serve you even better, please do not hesitate to reach out to us at support@iobit.com or through our official website.
Thank you again for choosing IObit and for sharing your wonderful experience!
Most Trusted Driver Updater Application…
Most Trusted Driver Updater Application Until Now.
23 June 2026
Unprompted review
Reply from IObit
Dear user,
Thank you so much for your wonderful feedback! Being called the "most trusted driver updater application" is truly an honor, and we deeply appreciate your confidence in us.
Knowing that you have placed your trust in our software means a great deal to our entire team. It motivates us to continue improving and maintaining the high standards of reliability and performance that you—and all our users—deserve.
We also value the trust you have placed in us by taking the time to share your experience. Your voice helps other users make informed decisions, and we are truly grateful for that.
If you ever need any assistance or have suggestions for how we can serve you even better, please do not hesitate to reach out to us at support@iobit.com or through our official website.
Thank you again for choosing IObit!
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