Intrepid Travel Reviews 

2,442
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the knowledgeable guides and well-planned itineraries that make exploring new destinations seamless, engaging, and genuinely fun. Customers also appreciate the comfortable accommodations, great food stops, and friendly group atmospheres throughout their amazing trips. Some reviewers were not happy with long travel days, unexpected service delays, or poorly organized communication during certain legs of the journey. A few other people also felt that certain remote locations lacked proper flexibility, clear guidance, or adequate planning for safety and comfort. However, some customers noted that extreme weather or intense heat occasionally made daily sightseeing a massive physical struggle.

What people talk about most

Staff

Consumers find staff to be positive, highlighting exceptional tour guides and drivers who are knowledgeable,... See more

Holidays

People report positive experiences with holidays, highlighting well-organized itineraries and fantastic... See more

Location

Reviewers mention ambiguous feedback about location, generally praising the incredible variety of... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the accommodating... See more

User experience

Clients share positive opinions on user_experience, highlighting well-organized trips and exceptional tour... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The trip is amazing in many respects, the star that is missing is due to the road system in Zimbabwe and because of that, couple of days were spent on long bumpy drives with very limited activities. B... See more

Company replied

Rated 4 out of 5 stars

The trip was very well organized and fun, our guide was friendly and knowledgeable. I meet some lovely people in our group, which made travelling solo enjoyable.

Company replied

Rated 5 out of 5 stars

The whole itinerary was well planned. Or cycle guides made sure that we had frequent stops to rehydrate, sometimes with cool ginger beer and odd ice cream. Loved the encounters with local families... See more

Company replied

Rated 5 out of 5 stars

I have traveled with intrepid to Iceland, Thailand, Morocco with Intrepid. Each trip has been well organized, with fantastic guides and ideal for a solo traveler to meet others! My trip South Africa... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

Intrepid has been taking travellers around the globe since 1989. That's over 30 years of changing the way people see the world on small group trips with like-minded explorers. But to us, it’s about more than just seeing the world – it’s about experiencing it. To be Intrepid is far more than a lust for travel; we're an antidote to loneliness. We connect people to the heartbeat of adventure and the soul of the planet. We have more than 1000 immersive trips in over 100 countries on all seven continents. With locally-based leaders out front of every adventure, we’ll take you beyond the everyday sights and introduce you to the culture. We’ll have your back at any moment, without holding your hand at every step of the journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,442)

192 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect balance

The guide was excellent, nice balance of history n contemporary information, friendly, helpful n always punctual, as was our driver.
The two hotels were great, rooms, staff, breakfast n pools.

25 June 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for your review, Judi. We're delighted to hear that you enjoyed the trip and found it to be the perfect balance. It's fantastic to know that both your leader and driver helped make the experience so enjoyable through their professionalism, knowledge, and friendliness.
We're also pleased that you were happy with the hotels and the quality of the rooms, staff, breakfasts, and facilities throughout your stay.
Thank you for travelling with Intrepid, and we hope to welcome you on another adventure soon.

Rated 5 out of 5 stars

Classic Borneo done right

I had a brief opportunity for a holiday and looked and booked in less than 24 hr. I made sure to arrive a few days earlier than the tour started to settle into Sandakan. Very glad I did as I was able to visit the Orangutan and Proboscus monkey sanctuaries as well as walk around Sandakan. We were lucky to have only 8 on the tour, great group, great guide, great trip and would definitely recommend.

27 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for your wonderful review, Robin! We're delighted to hear your Borneo adventure came together so well, especially after such a last-minute booking.

It was lovely to read that you made the most of your extra time in Sandakan before the trip began, and that you enjoyed travelling with a fantastic group and local leader. Hearing that you'd happily recommend the experience to others is the highest compliment we could receive.

Thank you again for choosing to travel with us, and we hope to welcome you on another Intrepid adventure soon!

Rated 5 out of 5 stars

Extra ordinary authentic travel experience

For many years, I have chosen to travel with Intrepid Travel, and every journey has reaffirmed why I keep coming back.

What sets Intrepid apart is not only the incredible variety of destinations they offer around the world, but also the heart behind the way they travel. They genuinely support local communities, use local guides and businesses, and create experiences that allow you to truly connect with the people, culture, and traditions of each country.

I especially appreciate their small-group approach. It creates a friendly atmosphere, makes travel more personal, and opens the door to experiences that simply would not be possible with larger tour companies. Rather than just seeing the highlights, you feel immersed in the destination and come away with a much deeper understanding of the country and its people.

Their tour leaders are exceptional—knowledgeable, passionate, organized, and deeply committed to ensuring everyone has the best possible experience. Their enthusiasm is contagious, and they make every traveler feel welcomed, safe, and inspired.

One of the greatest gifts Intrepid has given me is the joy of discovery. Every trip has broadened my perspective, introduced me to wonderful people from around the world, and left me with memories that I will treasure for a lifetime. I always return home with a heart full of gratitude, happiness, and a renewed appreciation for our beautiful world.

If you are looking for authentic travel that combines adventure, cultural immersion, responsible tourism, and unforgettable experiences, I cannot recommend Intrepid Travel highly enough. Traveling with them has enriched my life in ways that are difficult to put into words, and I am already looking forward to my next adventure with them.

21 June 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for your review and for your continued loyalty to Intrepid Travel.

We're delighted to hear that our commitment to responsible travel, meaningful cultural experiences, and small-group adventures has made such a positive impact on your journeys. It's especially rewarding to know that our local leaders and the connections you've made along the way have helped create memories you'll treasure for a lifetime.

Thank you again for your kind words and support. We look forward to welcoming you on many more adventures in the future.

Rated 5 out of 5 stars

I travel with Intrepid since 2007.

I travel with Intrepid since 2007.
That year I went with them to Peru. That trip made me realize that I don't need to wait for somebody to travel with.
I can go solo and I can feel safe and be in the company of like minded people without paying extra.
On that very fist trip I also learned how Interpid operate.
My last trip to Uzbekistan was my 15th with Intrepid and I already book my next one in this year ( and planning another 2 next year).
The one of the very important things for me is that Intrepid really make sure that our money goes to support local communities we visit ( not big international companies).
I also visited few of the places ( or charities) that Intrepid Foundation support and always do some donation.
I loved all my Intrepid guides - they always so knowledgeable and passionate about their countries ( it is so important to have local guide).
With local guide you can so much better understand the country and their people. During my travels with Intrepid I was able to visit many very famous places, but also visited many small communities and saw how local people live.
I always recommend Intrepid to anybody looking for small group adventures travels.

14 July 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for such a thoughtful and heartfelt review, Danuta! It's wonderful to hear how your very first trip to Peru gave you the confidence to continue travelling solo, and that 15 trips later you're still exploring the world with us. We're so grateful to have been part of so many of your adventures over the years.

We also really appreciate your kind words about our local leaders and your recognition of our commitment to supporting local communities. Supporting the people and places we visit has always been an important part of how we travel, so it's lovely to hear how much this continues to resonate with you. It's particularly special to know that you've had the opportunity to visit some of The Intrepid Foundation's partner projects during your travels and have chosen to support them along the way.

Thank you again for your continued support and for recommending Intrepid to others. We can't wait to welcome you on your next adventure, and wish you many more incredible journeys to come!

Rated 5 out of 5 stars

Know you'll have a great holiday and be ready for anything!

Totally loved my May 2026 travels in Peru and Bolivia with amazingly informed and fun guides who were knowledgeable and proactive. Unfortunately the Bolivian trip was cut short by Intrepid due to the unsafe conditions/protests in Bolivia. A very special thanks to Michelle (Intrepid Customer Care Consultant), who patiently ensured my post trip questions were addressed to my satisfaction. Looking forward to travelling with Intrepid again.

2 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for your lovely review, Anna! We're delighted to hear you enjoyed your adventures through Peru and Bolivia, and that the knowledge, enthusiasm and proactive approach of your leader and our local team helped make your journey such a memorable one.

We're sorry that your time in Bolivia was cut short, though we're pleased to hear you felt well supported throughout. The safety and wellbeing of our travellers and local teams will always be our highest priority, and we truly appreciate your understanding of the decisions that sometimes need to be made when circumstances change.

It's also wonderful to hear that Michelle was able to assist with your post-trip questions and ensure you felt supported, we’ll be sure to pass on your kind words. Thank you again for choosing to travel with us, Anna. We can't wait to welcome you on another Intrepid adventure!

Rated 5 out of 5 stars

I have just finished two Intrepid trips…

I have just finished two back to back Intrepid trips through Turkey then Greece. Turkey was a “Comfort” standard while Greece was an “Original” trip.
Comfort in Turkey provided hotels closer to the town centre and David, our dedicated driver throughout. Aykut our guide was an exceptional leader!
Original Greece used hotels further out of town and some public transport. Drivers Spiros and Aristea from Tourist Power were excellent for the legs we used private minivans. Our guide Artemis was knowledgeable and accommodating.
I felt all drivers drove safely, all planned activities were of great interest and all hotels were very acceptable. Booking and emails were simple and efficient.
I would definitely use Intrepid again!

1 July 2026
Unprompted review
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Reply from Intrepid Travel

Thanks so much for taking the time to share your experience, Jenny! We're delighted to hear you enjoyed both your Turkey and Greece adventures, and that travelling back-to-back gave you the opportunity to experience the unique differences between our Comfort and Original styles of travel.

We also can't thank you enough for taking the time to recognise Aykut, Artemis, David, Spiros and Aristea. Our local leaders and crew are so often the people who transform a great itinerary into an unforgettable experience, and we know your feedback will mean a great deal to them.

Thank you again for choosing to travel with Intrepid, Jenny. Knowing you'd happily travel with us again is the highest compliment we could receive, and we look forward to welcoming you on another adventure in the future!

Rated 5 out of 5 stars

Amazing Morocco trip 4/5/26 -11/5/2_

Most memorable trip. Super friendly knowledgeable tour guide and lovely to see Morocco with it's interesting scenery and all it's different aspects, including seeing the sunset on the Sahara dunes on camel back.

4 May 2026
Unprompted review
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Reply from Intrepid Travel

Thanks so much for your lovely review, Rozanne! We love hearing that your trip to Morocco was so memorable. The amazing scenery and unforgettable Sahara are hard to beat, and we're so glad you got to experience it all with such a friendly and knowledgeable leader. We hope to welcome you on another Intrepid adventure soon!

Rated 5 out of 5 stars

This was the best and most diverse trip

This was the best trip. Great travel colleagues, very informative, helpful, flexible and fun tour guides. the diversity of each country with respect to history, cultural nuances, social, architectural and environmental highlights was amazing. Just loved it!!

1 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for taking the time to leave a review, Cathy. We’re absolutely delighted to hear that this was the best trip for you.
It’s wonderful to know that you enjoyed travelling with your group and found our tour leaders to be informative, helpful, flexible, and fun, they really do make all the difference. We’re also so pleased that you appreciated the diversity across each destination, from the rich history and cultural nuances to the architecture and natural environments.
It sounds like a truly unforgettable journey, and we’re so glad you loved every moment. We hope to welcome you on another adventure very soon!

Rated 5 out of 5 stars

always super helpful staff when…

always super helpful staff when booking. Great tour leaders, friendly groups, all round a fantastic experience

1 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for your feedback, Anne. We’re delighted to hear that you’ve consistently found our booking staff helpful and that your experiences with our tour leaders and groups have been so positive.
It’s wonderful to know that your trips with us have been fantastic all round – that’s exactly what we strive for. We truly appreciate your support and hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Amazing time in Sri Lanka.

We had an amazing time in Sri Lanka.. wouldn’t change anything. It was busy but felt like we got to see the real country. Our guide Asa was brilliant and so was our driver Jihan. Too many highlights to name any..

23 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much for your review, Jane. We’re thrilled to hear that you had such an amazing time exploring Sri Lanka and felt you were able to experience the true essence of the country.
It’s fantastic to know that Asa and Jihan helped make your trip so memorable.
With so many highlights, it sounds like a truly special journey! We hope to welcome you on another adventure with us again soon.

Rated 5 out of 5 stars

An excellent cycle tour of Sri Lanka

The whole itinerary was well planned. Or cycle guides made sure that we had frequent stops to rehydrate, sometimes with cool ginger beer and odd ice cream.
Loved the encounters with local families for food stops too. Both bike guides looked after us well and made sure all our road crossings were safe. The 2 drivers delivered us and our bikes safely. The accommodation was good and we welcomed the dip in the pool. Our leader Sam was excellent, helpful, knowlegable all with a good sense of humor.

25 April 2026
Unprompted review
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Reply from Intrepid Travel

Thank you Helen for your review. We’re so pleased to hear you enjoyed the itinerary and the thoughtful touches along the way, those refreshment stops sound like a real treat. It’s great to know the cycling guides and drivers took such good care of you and kept everything running smoothly and safely.

Rated 5 out of 5 stars

Travelling with Intrepid through North East India

Travelling with Intrepid takes care of the everyday organising leaving more time to look around and take in the experience. While there is a program and some timetables have to be met having a great guide allowed for flexibility and special interests with inside explanations and cultural significance.

10 April 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for leaving a review, Ian.
We’re so pleased to hear you enjoyed the balance of structure and flexibility, and that your tour leader helped make the experience even more meaningful with their knowledge and insights. We look forward to welcoming you on another Intrepid adventure in the not so distant future.

Rated 4 out of 5 stars

Sri Lanka was better than I thought it…

Sri Lanka was better than I thought it would be, heaps of Elephants in the national parks, beautiful scearny. amazing beaches. good ruins. It is a great country to visit

1 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for your review, Stephen! We’re so pleased Sri Lanka exceeded your expectations, from the incredible elephants and stunning scenery to the beautiful beaches and fascinating ruins. It really is a special destination, and we’re glad you had such a fantastic experience.

Rated 5 out of 5 stars

Brilliantly designed cycle trip through…

Brilliantly designed cycle trip through varied landscapes, architecture, and medinas, taking in all that is Morocco. The pace was moderate - enough to satisfy serious cyclists, but also achievable for the rest of us, with good back up from the team. Our guide was delightful and knowledgable, and looked after us extremely well.

19 April 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for taking the time to leave a review, Dinah. We’re so pleased you enjoyed the variety Morocco has to offer and that the pace suited the group well. It’s great to hear your tour leader and support team helped make the experience even more special.

Rated 5 out of 5 stars

Vietnam Southbound Express

Vietnam Southbound Express - a 10 day whistle stop tour of Vietnam from top to toe. Our tour leader was an amazingly lovely person with an in-depth knowledge of both the geography and historical events of the country. The logistics and organisation of the tour were incredible, accommodation exceeded expectations, the travel experiences were varied and the food was delicious. We will be doing much travel with Intrepid

20 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for your review, Ian. We’re so glad you had such a great experience on the Vietnam Southbound Express and that your leader, the organisation, and the food all stood out.
We really appreciate your kind words and can’t wait to welcome you on another Intrepid adventure soon!

Rated 4 out of 5 stars

The trip is amazing in many respects

The trip is amazing in many respects, the star that is missing is due to the road system in Zimbabwe and because of that, couple of days were spent on long bumpy drives with very limited activities. But all the activities that we did were great and the stays were great and the guide and the driver amazing.

25 April 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for your thoughtful review, Larus.
We’re so pleased to hear that you found the trip amazing overall and enjoyed the activities, accommodation, and the fantastic support from your tour leader and driver.
We completely understand that the road conditions in Zimbabwe can make for some long and bumpy travel days, and we really appreciate your patience with this part of the journey.
Thank you again for sharing your experience, and we hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Wonders of Melbourne to Adelaide tourMy Melbourne tour was incredible our…

My Melbourne tour was incredible our guide was fun professional knowledgeable and kept us all safe! The only change I’d like to see would be allowing more time in each area we stopped as there was time to do that! This was the same for all 5 of my Intrepid tours!

21 March 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for taking the time to leave a review, Lynda. We’re thrilled to hear you had an incredible time on your Melbourne tour and that your tour leader made such a positive impact, fun, knowledgeable, and always putting safety first is exactly what we aim for.
We really appreciate your suggestion about allowing more time in each stop, and it’s helpful to hear that this was a consistent feeling across your trips.
Thanks again for travelling with us, we hope to welcome you back on another adventure soon!

Rated 5 out of 5 stars

Hadrian’s Wall - Well organized trip

Well organized trip. Hadrian’s Wall was an interesting itinerary. Luggage transfer was seamless. There were a few hiccups at the first hotel. Service was slow, check in was chaos but I haven’t attributed that struggle to the overall review of the trip. Information made available was perfect and the trip met my expectations.

16 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you Bonnie, for your review!
We’re so pleased to hear that you enjoyed the Hadrian’s Wall itinerary and found the trip well organised, with seamless luggage transfers and clear information throughout.
We’re sorry to hear about the issues you experienced at the first hotel, but we truly appreciate your understanding and that this didn’t impact your overall view of the trip.
It’s great to know the experience met your expectations, and we hope to welcome you on another adventure soon!

Rated 5 out of 5 stars

Our group leader Kaan was fabulous as…

Our group leader Kaan was fabulous as is the country of Turkey. What an amazingly incredible country which is so patriotic. Everyone must go!!
The hotels, the places we went and people are just wonderful

2 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you so much Elizabeth for your review!
We’re thrilled to hear how much you enjoyed Turkey and to know that Kaan made such a positive impact on your trip.
We’re also glad you enjoyed the hotels, destinations, and warm hospitality along the way.
Thank you again for your recommendation, we hope to welcome you on another adventure soon!

Rated 3 out of 5 stars

A good look at the more remote parts of Australia

The itinerary for this trip was more remote and "minimal" than I had expected; these locations and the drives and stops along the way are rather stark. It was my intention to see more of Australia after having done the east side 2 years ago, and I did get the lay of the land. There just isn't all that much there to see or do other than boating and snorkeling. I was assuming that if I opted out of a days activities, there would be something else to do but there really isn't. Cell service is minimal to none as well. The guide I had was great and enthusiastic, and did his absolute best to be sure we all were safe, comfortable and having a good time so it was the itinerary itself that was lacking. Given this is the west coast of Australia that's just what you find in that area of the country. Accommodations were fine throughout the itinerary but meal options in some locations were few, again, that goes with the territory. Now I know what that part of the country looks like; there is not a lot of diversity in flora or fauna to be had.

10 May 2026
Unprompted review
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Reply from Intrepid Travel

Thank you for sharing your feedback, Barbara.
We’re glad to hear your leader made such a positive impact and that you were able to experience a different side of Australia. We’re sorry the remote nature of the itinerary didn’t fully meet your expectations, but we appreciate your understanding that this is part of travelling in this region.
We hope to welcome you on another trip that’s a better fit for you in the future!

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