This website is a scam! I've ordered something well over a month ago. When I requested an update, I've got no reply from any of the options they provided. DO NOT ORDER FROM THEM.
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Nope. Never again. No idea what happened, it used to be a legit site but now just like everybody else - check out reviews online and on reddit - they took my money for items never sent and there's no... See more
Just like everyone else is saying, don't do business here. It's been roughly 4 months since I ordered a couple shirts. One was "waiting on arrival" for 2 months, I finally cancelled that shirt and the... See more
Placed an order for several items that were all listed as being in stock. Since then, some items are listed as unable to order, some are still showing as in stock, yet my order status has all items... See more
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STAY FAR AWAY
Being a vinyl collector i saw they had a record that was easy to get maybe a year ago but due to lack of re-issues its gotten harder, I Google the record and guess what? They had it for 50 bux cheaper than discogs, its possible some stragglers were left behind. Load up my cart, make a name lol and it says it will be in stock ( tomorrow ) . YEAH , OK. NO THANK YOU. After reading stuff on here, thank God I knew better.
Background Information On Interpunk
I did research into interpunk after I got duped as well. I called record stores in the area near the address listed on google. I wanted to see if the record community knew anything about what happened to interpunk. Without giving names - people who knew of the people that ran that business had been having internal problems. Employees didn't like the way the owner was running the business and eventually it was this dude running it by himself. He eventually skipped town. The address given on google for interpunk is incorrect. Interpunk hasn't been working out of that space for years. Nearby business's had no idea there was even a record store there.
If you want to solve the problem, I suggest you call your bank and file a claim. It took about 40-50 days, but I got my money back. None of that store credit nonsense. The dude is scamming you and the funny thing is, he still has the nerve to email advertisements for new releases. FIGHT BACK FOR YOUR MONEY. I suggest buying from Grave Mistake records or Revhq.com. You will get your records within DAYS.
Much love and good luck.
Don’t buy from here. Scam website.
I ordered several vinyl records listed as in stock. They took my money but didn’t ship. Come to find out they were out of stock. Cancelling the order only gets you store credit. You can’t get a refund so I used credit buy more vinyl listed as in stock that were out of stock. Finally, I attempted to contact them weekly for about 3 months before getting a response. The response was just to try to use the credit to buy more stuff. I filed a dispute through PayPal. After a couple weeks PayPal got my money back. What a scam. I used to buy from there as a teenager in the early 2000’s. They’ve essentially become a rip off company.
I initially ordered two shirts from…
I initially ordered two shirts from them but cancelled one of the shirts as it was on back order. They unfortunately still charged me for the two shirts which over a month later has not even arrived yet. Their site order status mentions I was credited for the cancelled shirt but the funds were never deposited back into my account. I sent 2 messages 2 weeks ago and no one has been kind enough to respond to my concerns. No way I'll be ordering through this sh!t show again.
The site is basically out of business
The site is basically out of business, but will take your money for orders they never ship. As a seller, they are selling my items but not paying me for them.
Not so good
Not so good. I understand things are often out of stock, especially limited edition vinyl. This is crazy though, I placed an order, however the records i ordered first, were out of stock. ok, no prob, understandable, I thought I can just get a refund. Wrong, no refunds at all, only store credit. ok, again, no problem, I can pick out some other records I want. The next 10 - 12 different records I tried to order, not in stock. I finally find some things i want in stock... the cart shows the items are ready to ship for 2 days. Third day, Items are removed from my cart, different items added, and I owe another 11.00 before my order will ship out. I tried writing them through this whole process, no reply. The option to cancel items from my cart no longer shows, so now I am waiting for a reply if they can take a 12.00 item out of my cart, and ship my order. Very bad place to order from.
So a place to order in October 20th and…
So a place to order in October 20th and website said item shipped the 21st
3-5 day shipping time
Well now it's Nov 1st and no merchandise and no reply .
Will be putting in a dispute to bbb
And my credit card company .
I had placed an order back in 2014 or so and everything was fine and received my order within a few days now the company has seemed to be exactly what everyone else is saying they scam avoid this company at all costs
Interpunk.com tries to scam customers
Ordered a special, unique gift for a close friend from interpunk.com. The vinyl record showed, as I was purchasing, that it would be in stock "tomorrow." Didn't show out of stock prior to that. The store processed the payment through my credit card, but never had the record. I ended up having to file a dispute a month later. It's a scam. Basically, they take your money without having the merchandise. Then, when you try canceling the order, instead of refunding the money back to your card, they issue a store credit. So, charge a person upfront for what will never be in stock, then force them to buy something else in your store. Absolute scam!
What happened with Interpunk???
Honestly not sure what the deal is with this company... I was a customer for years but hadn't ordered in a while. I placed an order for quite a few things and received a package with like maybe 20% of what I ordered. I've sent countless emails just trying to figure out what the deal is but have never heard back. I had to file a complaint through PayPal which took weeks just to get my money back. I'd avoid them .
long time customer...no longer
I've bought stuff from interpunk off and on for almost 20 years but in the last few years they've ceased to be a legitimate business. I'm missing a big order from back in March that they billed me for but I never got anything. They don't respond to emails and if you put in a ticket to customer service, nothing happens. I've left about a dozen of those tickets and sent as many emails with no response. It seems that they've fallen off and are now just a scam company.
Placed an order in early March
Placed an order in early March. Nothing for months after being told it’ll ship in 3-4 weeks. Disputing with PayPal to get my money back. Garbage stay away.
Same experience as all the others
Same experience as all the others. They seem to sell things they do not have in stock. They used to be a reliable site, but seem to be out of business but still accepting orders. Avoid it all costs!
Quick enough to take your money…
Quick enough to take your money suddenly but not to provide the goods.....
Then have the audacity to send emails suggesting I bought the same product - Interpunk is certainly not the trust worthy company they once were - won't even answer messages/emails for over 6 weeks - Poor,poor,poor!!!!!!!!!!!!!!!
I no longer have the mobile phone
I no longer have the mobile phone, on which, I made all of my puchases with Interpunk, and I started a new account with them, on my new phone. They still haven't delivered everything I ordered, and this is after months of waiting. When I login to the site, and go to Customer Service, I am told that I have no orders with Interpunk!
DO NOT BUY FROM THEM EVER
DO NOT BUY FROM THEM EVER! Preordered a record in November, said it shipped Jan 5th but never received it. They moved warehouses apparently and said two weeks ago they were starting to ship again. They do not respond to messages or emails. They simply do not care about resolving their problems or responding to their customers.
Long story short i ordered a CD and a …
Long story short i ordered a CD and a vinyl I on September 28 I cancelled it on October 24 due to them never having the items and never informing me what the status of the order was. Once i cancelled my order they never returned my money or the multiple calls and emails I have sent them.
Great to work with
My label (Black Hole Records) has been selling through Interpunk for several years. They are always quick to respond to my questions and concerns, and quick to send out a check when I request it. I have only made one purchase through Interpunk, but it arrived swiftly and with no problems.
No Customer Service
I had placed an order 3 weeks ago for 2 hoodies. 1 hoody wasnt going to be in stock until a week later, the other hoodie was in stock. Now 3 weeks later, the first hoodie is no longer in stock. They couldnt save one for me since i placed the order so long ago? I tried to call them to cancel my order but they have no phone number to call. Is the only way to contact them through that webpage form to send? very unprofessional, i want to speak to someone about this so i can find out when to actually expect my shipment, or I will want to cancel it.
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