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INTERLIGHT Reviews 401

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to navigate, making it simple to discover and order products. Many appreciated the fair pricing and the ability to find rare or hard-to-locate items that weren't available elsewhere. The overall ordering process was described as smooth and efficient. However, some customers reported receiving incorrect or defective products, with issues ranging from wrong items being sent to faulty batteries and bulbs that didn't match specifications or blew out quickly. There were also instances where customers found the product descriptions or images insufficient, leading to ordering the wrong voltage or color. A few people also experienced difficulties with customer service regarding returns or price changes after placing an order.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers found it easy to locate the exact items they... See more

Order

Clients share positive opinions on order, particularly regarding the ease of the ordering process and the... See more

Website

Consumers generally find the website easy to use and navigate, making it simple to find products and complete... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of navigation and the... See more

Price

Customers consistently note positive experiences with price. Many reviewers found products at a good or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Almost bought this product from John Deere directly but it was less than half the price with Interlight. If this is actually the correct product as the sight says it also saved me the time and effort... See more

Rated 5 out of 5 stars

Easy to discover products on the site. Found the exact specialty bulb that I needed for Holiday decorations. Could not find the bulb at local stores. Price was fair.

Rated 5 out of 5 stars

Looking for battery for old Sony Ericsson Walkman phone. Found it here and checkout was fast easy. Appreciate the range of options for checkout.

Rated 5 out of 5 stars

I found the replacement part immediately without any problems. The check out process was quick and easy, and I was offered a 10% discount on my purchase. Thank you!

Company details

Written by the company

Since 1992, Interlight has been a trusted source for specialty light bulbs, batteries, and OEM replacement parts. With over 2 million hard-to-find products in stock — including LED, halogen, fluorescent, xenon, HID, incandescent, and projection lamps — Interlight is your one-stop shop for any replacement need. 99% of all orders ship the same day, ensuring you get the parts you need, when you need them. Our customers span industries such as aerospace, medical, military, education, construction, and commercial facilities, all relying on Interlight for fast, reliable service and unmatched product availability.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

401 reviews

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Replied to 53% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5 so far

5 so far. I haven't received my order yet. We'll see if it's timely.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I received four light bulbs for my new…

I received four light bulbs for my new fixture. The boxes they arrived in were faded and the bulbs inside were dirty. When lite I noticed that although they said 60 Watt on the box they were no brighter than the 40 watt bulbs I was using. After just a hour the bulbs blew out. The customer service gave me a terrible time. They said something must be wrong with the fixture. They made me pay to return them and then they would only refund me for two bulbs. They were very nasty about the whole thing and not taking any responsibility for the bulbs failing. I would never use them again.

11 February 2026
Unprompted review
INTERLIGHT logo

Reply from INTERLIGHT

Good afternoon, Diane,
I wanted to follow up with you after taking another careful look into your return. I’m very sorry for any frustration this situation has caused — that is never our intention.
After reviewing the items that were sent back, it appears that although the original report indicated one blown bulb, the return actually included three blown bulbs. We also noticed that the packaging and boxes were returned in damaged condition. The bulbs were shipped out in brand‑new condition with protective packaging, and we always aim for a smooth experience.
As mentioned before, our returns team determined that none of the items arrived back in the new condition in which they were originally sent. However, wanting to ensure you still felt supported, we offered a customer accommodation by refunding half of the order. I’m sorry this may not have been the outcome you were hoping for.
In situations where bulbs blow, it can sometimes indicate that the wrong type of bulb was ordered or that there may be an issue with the fixture itself. We did try to confirm the correct compatibility by asking for the part number from your original bulb, and I’m sorry if that process felt inconvenient. Without the part number, we could only rely on the information provided, and it appears the order may have been placed based on a photo rather than exact specifications.
If you’re able to locate the original bulb’s part number at any point, I would be more than happy to look into this further and see if there is anything more we can do to assist.
Thank you for your patience, and again, I sincerely apologize for the inconvenience.

thank you,
Customer Service

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