Interflora.ie Reviews 

8,575
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 687 reviews, reviewers had a great experience with this company. Customers consistently praise the reliable delivery service, noting that products arrive on time and often exceed expectations in terms of beauty and quality. Many people appreciate the seamless ordering process and the excellent customer service, which keeps them informed at every stage, from purchase to delivery. The products, especially the bouquets, are frequently described as stunning, fresh, and exactly as pictured online, making recipients very happy. However, some customers also noted issues with their orders, including bouquets that did not match the online photos in fullness or quality, and some flowers that wilted quickly. A few other people also felt that the surprise element of their delivery was ruined by drivers texting the recipient directly, or experienced problems with orders not being fulfilled or communicated properly.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, highlighting prompt and on-time... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the beauty, freshness,... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and... See more

Service

People report positive experiences with service, often describing it as fabulous, efficient, and easy to use,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing satisfaction, noting that flowers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,575)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service throughout

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

16 April 2026
Rated 2 out of 5 stars

I was very unhappy with the flowers…

I was very unhappy with the flowers sent. They did not resemble in any way the option I picked on the website. They looked like a bunch of flowers you would get for 15€ in a petrol station

16 April 2026
Interflora.ie logo

Reply from Interflora.ie

I'm sorry to hear you were disappointed with the bouquet Angela. Please can you send us a photo of the bouquet so we can investigate this for you.
An email can be sent to hello@interflora.co.uk, please provide your order number and delivery address. Best wishes, Valerie

Rated 2 out of 5 stars

Disappointed with content and size of bouquet.

The bouquet was a birthday present for my sister. The total cost was €77 including delivery. My sister lives in Douglas so not a rural or distant place to get to. When I saw the bouquet I was extremely disappointed with the size of it. I was embarrassed.

15 April 2026
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Reply from Interflora.ie

Good Afternoon. I'd really like to help & we appreciate your feedback. I have sent you an email in regards to your review. Thank you, Beth

Rated 1 out of 5 stars

Interflora did not deliver flowers on time.

Interflora did not deliver flowers on time. They were 24 hours late. When they were delivered the enclosed docket said they were delivered on time. They were not left in the "porch" as instructed.

6 April 2026
Interflora.ie logo

Reply from Interflora.ie

Hello David, I am really sorry you are unhappy with our delivery service. I can confirm I have sent you an email regarding this. Kind regards, Candice

Rated 1 out of 5 stars

Delivered to the wrong house bad service

Delivered to the wrong house. It was for a very special day abd took them 3 dats to reply and 4 days to apologise. Given exact location, couldnt be bothered to follow it and just left on a random door. I choose IF as they delevired to my mums house on numerous occasions before eventhought their prises are very high abd I had to pay for delivery. No offer to reimburse delivery charge either. Wont use again

10 April 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Celine, thank you for your survey. I'm sorry to hear of your experience and understand why you are disappointed. I've sent an email discussing your complaint further.
Kind regards
Katy

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