Interflora.ie Reviews 

8,575
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 687 reviews, reviewers had a great experience with this company. Customers consistently praise the reliable delivery service, noting that products arrive on time and often exceed expectations in terms of beauty and quality. Many people appreciate the seamless ordering process and the excellent customer service, which keeps them informed at every stage, from purchase to delivery. The products, especially the bouquets, are frequently described as stunning, fresh, and exactly as pictured online, making recipients very happy. However, some customers also noted issues with their orders, including bouquets that did not match the online photos in fullness or quality, and some flowers that wilted quickly. A few other people also felt that the surprise element of their delivery was ruined by drivers texting the recipient directly, or experienced problems with orders not being fulfilled or communicated properly.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, highlighting prompt and on-time... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the beauty, freshness,... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and... See more

Service

People report positive experiences with service, often describing it as fabulous, efficient, and easy to use,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing satisfaction, noting that flowers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,575)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was fantastic

My experience was fantastic. I was contacted to clarify the address. The efficiency and professionalism was super. I also got to see the delivery and it was better than I imagined. Very similar to the website! Thank you! Thank you!

7 May 2026
Rated 5 out of 5 stars

My go to for sending flowers

Interflora have been going for a very long time and its because they are reliable, helpful and offer consistent exellence. Why take a chance anywhere else with something so personal and emorionally charged as giving flowers? I have only tried another company once and it was an upsetting disaster with a complaints proceedure designed obviously to fob people off. Bad luck I know, but the experience confirmed my decision to trust in a company that is exellent and reliable.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I was informed every step of the way…

I was informed every step of the way when I placed my order. It was acknowledged straight away and I was told to whom my order had been given. I was sent a photo of the flowers and the delivery was tracked all the way to the recipient. A photo was taken on delivery and I was really impressed with the service from start to finish.

6 May 2026
Rated 5 out of 5 stars

Everything was great

Everything was great, the flowers were fresh and beautiful. Follow up with me was great aswell, i was kept updated continuously about where my order was at. I do have one side comment as i noticed only after i did the online purchase, the cost of delivery was very high. As you cant know where the shop is in relation to the delivery address only after you pay for everything. in my case the shop was only around the corner, and delivery was like 13 euro. that my only suggestion would be to adjust delivery cost based on distance perhaps.

29 April 2026
Rated 5 out of 5 stars

excellent service

My first time using Interflora.ie. Excellent service. All went smoothly and delivered on time and beautiful bouquet, Very happy with the service.

28 April 2026

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