Interflora.ie Reviews 

8,575
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 687 reviews, reviewers had a great experience with this company. Customers consistently praise the reliable delivery service, noting that products arrive on time and often exceed expectations in terms of beauty and quality. Many people appreciate the seamless ordering process and the excellent customer service, which keeps them informed at every stage, from purchase to delivery. The products, especially the bouquets, are frequently described as stunning, fresh, and exactly as pictured online, making recipients very happy. However, some customers also noted issues with their orders, including bouquets that did not match the online photos in fullness or quality, and some flowers that wilted quickly. A few other people also felt that the surprise element of their delivery was ruined by drivers texting the recipient directly, or experienced problems with orders not being fulfilled or communicated properly.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, highlighting prompt and on-time... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the beauty, freshness,... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and... See more

Service

People report positive experiences with service, often describing it as fabulous, efficient, and easy to use,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing satisfaction, noting that flowers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

I've used Interflora on many occasions. I also pay the yearly delivery package which has more than paid for itself with unlimited included delivery. 9/10 times the service and the blooms n bits have b... See more

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more



Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,575)

680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mistaken Order

I made a mistake on the order and called the flower shop. They not only helped me out but were extremely pleasant. They went above and beyond my expectations.

26 May 2026
Rated 1 out of 5 stars

Flowers didn’t look like they were…

Flowers didn’t look like they were worth the large bouquet amount.

26 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Deirdre. I am sorry to hear of your disappointment. If you would like us to look into this further for you please contact us at ttps://www.interflora.co.uk/page/contact along with your order number and a photograph of the flowers. Kind regard. Sue.

Rated 1 out of 5 stars

Purchased flowers for international…

Purchased flowers for international delivery.

The flowers were never delivered and I’m still following up with support a week later with only 1 response so far.

This is very poor and my order still has not been fulfilled nor have I been given a refund

24 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hello Elaine. I am sorry for your disappointment. I see we have sent you an email with resolution included. Kind Regards, Sue.

Rated 1 out of 5 stars

I ordered flowers for my best friends…

I ordered flowers for my best friends 40th! She had gotten other ones from a petrol garage as presents that looked better than what she received from me! She sent pictures! Definitely not worth the money!

25 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Ruth, this is really disappointing to hear that your gift was poor value. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number and a photo of the delivered bouquet. Kind regards, Julie

Rated 3 out of 5 stars

Smaller arrangement than ordered

The delivery was excellent, on time and correct. I purchased an extra large bouquet. I was sent a photo after they arrived. This was definitely not 70 euros worth of flowers. It was a standard bunch. I was xtremely embarrassed. It so skimpy. This is the 2nd time this has happened with the same florist.

22 May 2026
Rated 5 out of 5 stars

Any time I order flowers from…

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Interflora to deliver every time. My go-to florists.
Thank you.

21 May 2026
Rated 5 out of 5 stars

Great process

Ordered a lovely bouquet of flowers for a special birthday present for my sister. A very easy process and delivered on time . Definitely will use Interflora again and recommend them to my friends and family.

20 May 2026

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