Instantlash Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I honestly can not speak more highly of the customer service I received from the team at Instant Lash. I incorrectly entered my address for delivery and contacted them for assistance. They were prom... See more

Company replied

Rated 5 out of 5 stars

Applying the Moitie Lashes with the Moitie Magic stick black liner Glue is a delight! The Moitie #lash delivery strategy is truly One of a kind & too Good to be true but it is. Thank you Moitie for ma... See more

Company replied

Rated 5 out of 5 stars

I absolutely adore Moitie instant lashes. I have always had a difficult time applying lashes. The strip lashes are the worst and I hate getting eyelash extensions because they make my natural lashes f... See more

Company replied

Rated 5 out of 5 stars

I have full, dark lashes but they are insanely straight and they go straight down. They will not curl, ever. I've tried all mascaras & curlers. Strip lashes don't work for me, I can never find really... See more

Company replied


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4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Exceptional Customer Service

I honestly can not speak more highly of the customer service I received from the team at Instant Lash. I incorrectly entered my address for delivery and contacted them for assistance. They were prompt in responding, personable and corrected my error quickly. I am an avid online shopper and the customer service I received was hands down the best I have ever had from an online purchase. Unfortunately, I am yet to receive the purchased item as I am all the way in Australia, but it was shipped promptly, and if YouTube is anything to go by, my partner will love their products as part of her Christmas gift.

Thank you to all the team at Instant Lash, especially Grace.

15 November 2020
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Reply from Instantlash

THANK👏YOU👏 Andrew! 💕
That’s what I’ve been trying to tell everyone over here at the office!!! In all seriousness, as a company we take our customer service very seriously and we’re glad you know how much that means to us and decided to share this lovely review! (And as a member of the customer service team, I am always EXTRA flattered to get a mention 😍)

Rated 5 out of 5 stars

Love my lashes

Love love love my lashes

6 November 2020
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Reply from Instantlash

Hooray! 😍 Thank you for letting us know how much you’re loving your look, India! 💕 Gorgeous is what we aim for so it’s always great to hear we hit our target! Reviews like this are so helpful to get the word out about our small, woman-owned company. We appreciate you taking the time to write it!

Rated 5 out of 5 stars

selfie game strong

The lashes are beautiful and easy to put on. Once the lashes are on they dont budge

6 November 2020
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Reply from Instantlash

Hey Dulce! 💕
Thank you so much for this review! It’s as beautiful as your new lashes! 😜 If you haven’t already, make sure to take advantage of our subscription refill kits to save and extra $10/mo on lashes! Make sure you tag us on your selfies!

Rated 5 out of 5 stars

Love em!

Wow! These lashes are great! The eyeliner is definitely handy. They are easy to apply and remove as well.

6 November 2020
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Reply from Instantlash

OMG 😍
Thank you so so much! We know (because we’re shop-a-holics 😂) the instinct to leave a review tends to only cross most customers' minds when they have a complaint so it really means a lot that you’re so pleased you took time to let everyone know about your positive experience! So glad we could meet your standards!

Rated 5 out of 5 stars

Applying the Moitie Lashes with the…

Applying the Moitie Lashes with the Moitie Magic stick black liner Glue is a delight! The Moitie #lash delivery strategy is truly One of a kind & too Good to be true but it is. Thank you Moitie for making our effortless luscious lashses dream a reality! Moitie Lashes is the Best Lashes on the Market available right now!

30 October 2020
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Reply from Instantlash

Hooray! 😍 Thank you for letting us know how much you’re loving your look, Janet! 💕 Gorgeous is what we aim for so it’s always great to hear we hit our target! Reviews like this are so helpful to get the word out about our small, woman-owned company. We appreciate you taking the time to write it!

Rated 5 out of 5 stars

The lashes are super easy to apply

The lashes are super easy to apply. I'm not a makeup pro at all but I put on the eyeliner and applied each lash on top of my lashes. I was surprised by how easy it was! And they're super light and not clunky at all! I highly recommend these lashes and they last up to 30 uses

30 October 2020
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Reply from Instantlash

Hey Rebekka! 💕
Thanks so much for this review! It’s as beautiful as you are! We spend a lot of time researching and developing our products and we’re so happy to hear it’s time well spent! 💕

Rated 5 out of 5 stars

Love these lashes

Love these lashes! The liner was super easy to use and the application was quicker than I thought! The lashes are a dramatic style but they're light on my eyes and do not look like they're too much at all. Highly recommend.

28 October 2020
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Reply from Instantlash

OMG 😍
Thank you so so much! We know (because we’re shop-a-holics 😂) the instinct to leave a review tends to only cross most customers' minds when they have a complaint so it really means a lot that you’re so pleased you took time to let everyone know about your positive experience! So glad we could meet your standards!

Rated 5 out of 5 stars

I haven't been lucky enough to have a…

I haven't been lucky enough to have a mom to teach me how to do makeup, so it's always been very difficult for me.
This new eye-liner has changed my life, now i can apply my fake lashes so easily that i use it every day. I'm really a LA girl now.😍😍

28 October 2020
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Reply from Instantlash


OMG 😍
Thank you so so much Elena! We love that you’re so happy with your lashes and hope to keep serving you lewks you love for a long time to come 😘

Rated 5 out of 5 stars

Easy and cute

I thought it was gonna be difficult to apply, but it wasn't. Lashes are separated into parts!

28 October 2020
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Reply from Instantlash

Hey Haru! 💕
Thank you so much for this review! It’s as beautiful as your new lashes! 😜 If you haven’t already, make sure to take advantage of our subscription refill kits to save and extra $10/mo on lashes!

Rated 5 out of 5 stars

I love it!

Fantastic product. This makes it so easy to put on lashes when I don’t feel like taking the time to precisely apply glue to the lash band, wait for it to dry, and try to place the lash perfectly. I can simply apply the liner as I usually would, and stick on the nicely segmented lashes.

28 October 2020
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Reply from Instantlash

Hey Mayciann! 💕
Thank you so much for taking time to leave this lovely review! Every little bit helps our small brand get the good word out so we are especially grateful that you took time to do this!

Rated 5 out of 5 stars

my lashes feel very natural

my lashes feel very natural and are easy to apply. the pink eyeliner is my favorite. you can glue the lashes to the eyeliner. That is fantastic!

28 October 2020
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Reply from Instantlash

Hey Maria Lucia! 💕
Thank you so much for taking time to leave this lovely review! We love the Pink although the light Blue is very pretty as well. Every little bit helps our small brand get the good word out so we are especially grateful that you took time to do this!

Rated 5 out of 5 stars

Products and customer service are…

Products and customer service are excellent

24 October 2020
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Reply from Instantlash

Thank you, Mariel! 💕
We love to hear our customers are loving our products! Let all the friends who compliment your lashes know they can get 10% off when they order their first pair if they use the code TRY10 😘

Rated 5 out of 5 stars

Tried the 10 day lashes and they were…

Tried the 10 day lashes and they were so easy to apply and feel so soft and natural in a very dramatic way. They have a bunch of liner colors that are adhesives which are so much more easier to applaud than the traditional lash glues

23 October 2020
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Reply from Instantlash

Thank you, Alberta 💕
We love to hear our customers are loving our products! Let all the friends who compliment your lashes know they can get 10% off when they order their first pair if they use the code TRY10 😘

Rated 5 out of 5 stars

Instant Joy!

I absolutely adore Moitie instant lashes. I have always had a difficult time applying lashes. The strip lashes are the worst and I hate getting eyelash extensions because they make my natural lashes fall out. But when I tried the instant lashes I literally applied them to both of my eyes in less than five minutes. The liner goes on very easily and it’s not messy. And it also doesn’t bleed, so you just get a nice, clean application. I love them!!!

23 October 2020
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Reply from Instantlash

Thank you, Tia! 💕
We love that you’re so happy with your lashes and hope to keep serving you lewks you love for a long time to come 😘

Rated 5 out of 5 stars

Lashes are perfect!

Lashes are perfect!! Easy to apply, liner is smooth and dries instantly, lashes are featherlight. Love how dramatic they look without extra makeup! So glamorous.

22 October 2020
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Reply from Instantlash

Hooray! 😍 Thank you for letting us know how much you’re loving your look,Cassandra! 💕 Gorgeous is what we aim for so it’s always great to hear we hit our target! Reviews like this are so helpful to get the word out about our small, woman-owned company. We appreciate you taking the time to write it!

Rated 5 out of 5 stars

Love wearing these lashes

Love wearing these lashes, very light and easy to put on.

22 October 2020
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Reply from Instantlash

Hooray! 😍 Thank you for letting us know how much you’re loving your look, Marie! 💕 Gorgeous is what we aim for so it’s always great to hear we hit our target! Reviews like this are so helpful to get the word out about our small, woman-owned company. We appreciate you taking the time to write it!

Rated 5 out of 5 stars

Just came in and Tracy helped me out

Just came in and Tracy helped me out! She was very friendly and helpful. Thank you.

22 October 2020
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Reply from Instantlash

Hey Brianna! 💕
Thank you so much for this review! It’s as beautiful as your new lashes! 😜 If you haven’t already, make sure to take advantage of our subscription refill kits to save and extra $10/mo on lashes!

Rated 5 out of 5 stars

I love these products

I love these products. I can not even tell I am wearing them, they are that comfortable. Keep up the job well done on your products.

14 October 2020
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Reply from Instantlash

Hooray! 😍 Thank you for letting us know how much you’re loving your look, Kathy! 💕 Gorgeous is what we aim for so it’s always great to hear we hit our target! Reviews like this are so helpful to get the word out about our small, woman-owned company. We appreciate you taking the time to write it!

Rated 5 out of 5 stars

The Best Makeup Investment I've Ever Made

I have full, dark lashes but they are insanely straight and they go straight down. They will not curl, ever. I've tried all mascaras & curlers. Strip lashes don't work for me, I can never find really natural looking ones & I hate the idea of having to do them everyday. I've always used individual extensions because they last weeks. But individuals are so time consuming. And magnetic lashes fall or fly off every time.
Instantlash is the most amazing lash system I have ever used. It takes longer to do eyeliner than to apply these things correctly. They are fool proof. After my first try I immediately bought two more sets, more liner and the wash.

13 October 2020
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Reply from Instantlash

PREACH IT, Cristine 🙌
We’re so happy to hear you love your lashes! We can talk all day about self-love and confidence (and we do 😂) but the reality is, we’re putting on these lashes because we want to LOOK GOOD 👀 We’re so glad our product is helping you feel like your most gorgeous self 💕

Rated 5 out of 5 stars

The best lash experience I've ever had…

The best lash experience I've ever had 😊. I don't have to worry about any glue/messy application process. I also love that the lashes are in clusters so that I can customize to my own eyes. Highly recommend!

13 October 2020
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Reply from Instantlash

Hey Andrea! 💕
Thank you so much for taking time to leave this lovely review! Every little bit helps our small brand get the good word out so we are especially grateful that you took time to do this!

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