Inside-Tech Reviews 

282
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful support staff, mentioning timely responses and expert guidance during the setup of their new gaming computers. Many buyers appreciate the meticulous attention to detail and solid build quality of the machines received. However, some customers also noted that the ordering process was made extremely smooth through responsive communication and secure packaging. People are especially happy with the custom configuration choices available, noting that systems arrive fully tested and ready for immediate use. Reviewers consistently recommend these reliable services to anyone seeking quality hardware and personal care.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting exceptional performance, high frame rates, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising very timely replies to... See more

Quality

Customers expressed great satisfaction regarding quality, highlighting that the computers arrive... See more

Staff

Reviewers mention positive feedback about staff, highlighting a strong consensus regarding helpful and... See more

Service

Users describe positive interactions with service, highlighting absolutely first class support and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 12 yr old grandson wanted to build a gaming PC - we found Inside-Tech and their kit approach coupled with online support which helped us choose just what he needed including slightly upgraded confi... See more

Rated 5 out of 5 stars

The computer is very well built, with meticulous attention to detail (e.g., cabling, ventilation, etc.). The package includes adequate protection and cushioning in all critical areas. The BIOS was con... See more

Rated 5 out of 5 stars

My son is delighted with his gaming PC! I was impressed with the company and product aesthetics and functionality. It’s also great to use refurbished tech for money savings and the environment wh... See more

Rated 5 out of 5 stars

Absolutely first class service from Inside-Tech. Very timely replies to mails and going the extra mile to offer all assistance necessary. Well done , all customer service should be like this. Thank... See more


Company details

  1. Computer Store

Written by the company

Inside Tech is a trusted online retailer for all your PC and technology needs. We have a large selection of Mini PCs, Graphical PCs and PCs for everyday or commercial use. We have many pre-built systems for sale but if you require that something a bit more bespoke then please do not hesitate to contact us through the site. Our computers cover a wide range of applications as they are fully configurable the same computer can cover the needs of the normal household user up to heavy industrial industries, small or large scale office environments from call centre to architect. Buying from us is easy but assistance is always on hand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(282)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good response time

Good response time, helpful advice and quick turn around time getting the replacement part to me!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and products

Excellent presales process, PCs always received in full working order, quickly and exactly to my specification. Very competitive prices and a wide range of stock ready to go. Post sales support also crucially excellent. Highly recommended.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Would give 6 stars if I could

Would give 6 stars if I could, bought my pc from inside-tech about 3 years ago when RTX 30 series were a pain to get a hold of, inside tech were incredible in helping me pick the right parts for my pc and with a very friendly team it goes hand in hand. They have even left the shop open 30 minutes extra today as I was late for my pick up, these guys offer the best customer service and are very honest people 😊 thank guys!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Chris Stone, I'll always choose Inside Tech for PCs, no question

What can I say, I don't think I've ever experienced such a high level of customer service and especially after sales care. I can't recommend Inside Tech highly enough. Chris Stone has been so helpful throughout. This was my second purchase from Inside Tech and it won't be my last! If you're in the market for a PC - then go with these guys, you will not be disappointed. Thanks again Chris, sorry for all my questions!

9 October 2024
Unprompted review
Rated 5 out of 5 stars

amazing service

quality service!
Fantastic product and communication.

i ordered my pc a few months ago and am very happy with it. i had a question recently and they responded within 2 hours via email.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Obscenely good service and perfect PCs

Obscenely good service and perfect PCs.

We buy a hell of a lot of machines and have been through all of the major suppliers. Inside-Tech give us the best support with zero hardware failures, no mean feat given our quantities.

Love you guys 🥰

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great P.C. builders

Excellent service!
Built me a new gaming rig and shipped all the way to N.E Scotland with no issues. Arrived well packaged,and ready to go, right out of the box. Everything was nicely cable managed, and software all installed and set up.
After three weeks I have had no issue with it, and it runs everything I've thrown at at it extremely well.
Highly recommend!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

You can't beat service and expertise like this.

Chris at Inside Tech was amazing to deal with, he helped me reconfigure my custom PC to get the most out of my order, leaning on expertise like knowing which CPU was best for which task. They hit there delivery date despite delayed parts by offering a free upgrade, they did this without even skipping a beat. I bought my dream PC from them and I will be back.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service all round
James put together a custom build for me, and with a few emails in between, I ended up with a very good-spec PC that didn't cost the earth.

Competitive pricing and I will use it again for all my PC needs

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Buy here with confidence!

Bought another computer from James and the team, fantastic service and fantastic product as always, a bespoke machine for my CAD needs and its awesome, great advice re spec along the way. Been buying computers here since they were a flesgling company - they were great then and still are, buy here with confidence!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Inside Tech = Brilliant

After calling and receiving info and advice from James I ordered an Intel 12th - 14th GEN Desk Mini PC.
It was delivered on time, safely packaged and took no time to connect and get running.
Wow, it’s a superb little device, takes so little space on my desk and puts my old computer to shame, it’s very fast both in booting up and in use, it’s also silent which is a massive bonus.
So pleased with this purchase and with the service from Inside Tech, highly recommended.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Inside-Tech built an excellent PC

Inside-Tech built an excellent PC! I recently purchased a pre-configured Corsair 2000D PC from them. The build was delivered to me in exactly a week from my date-of-purchase. The components are exactly as described.

I ran into a minor issue of the fans making a noise. Chris from their support team guided me through it step-by-step, and I was able to solve it. Would highly recommend them.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Just like to say a massive thank you to…

Just like to say a massive thank you to James first of all, handled any questions I had with professionalism and honesty - I ordered a RTX 3050 refurbished gaming pc from inside tech and it’s absolutely unreal, with all the protective coverings you wouldn’t even think it was refurbed, it came well packaged and they even included the graphics card box with extras in it.
Brilliant piece of kit, would highly recommend this company to family and friends in the future!

My PC even came with a RGB light up keyboard and mouse, so all I had to do was plug the power supply in and HDMI and I was off and rocking!

18 July 2024
Unprompted review
Rated 5 out of 5 stars

pc bundle purchase

Bought a pc bundle and they answered all our questions before our purchase and delivered it on the day we requested with tracking info. Everything works fab and they included a mystery upgrade which was a cpu cooler with lights. We are very happy and would use again and recommend. Thank you!

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my custom SFF PC!

Excellent experience purchasing a new custom build small form factor PC from Inside-Tech! James and Chris were super helpful with my various queries and ensured my PC was built to my ideal specs. Extremely impressed with the build, particularly the cable management in the fractal ridge. Competitive pricing and all round great customer service and support. Very pleased with my new PC - runs like a dream. Thanks so much!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful company

Bought a gtx1650 which someone bought last one before me☹️
They found a best resolution sending me a better one for the same price as gtx1650 😍
Purchasing second time and definitely gonna do more to upgrade ✊

4 July 2024
Unprompted review

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