INKredible.co.uk Reviews 

8,276
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share that shopping here makes buying printing supplies very affordable and convenient, while maintaining top-notch product quality across multiple orders over the recent years. Many buyers also mention that detailed order updates arrive promptly and packages are delivered quickly to their doors without any hassle. Though some customers noted occasional issues, such as faulty cartridges, leaking ink, or items failing to register properly in their printers. A few other people also felt that navigating the website was tricky or experienced frustrating delays with returning unsuitable merchandise.

What people talk about most

Product

People report high satisfaction with the product, expressing delight over great quality ink and reliable... See more

Service

Clients share satisfaction on service, frequently praising prompt delivery and affordable prices. Reviewers... See more

Order

Customers had mixed experiences with ordering, as while many reviewers praised the swift delivery and easy... See more

Price

Users describe strong satisfaction with the affordable and competitive prices. Consumers frequently mention... See more

Quality

Customers consistently note positive experiences with quality, praising the reliable performance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products are excellent and well priced. Inkredible are a reliable company, but I get bombarded by their stupid advert every 5 minutes on Youtube, which is causing me to think about boycotting the... See more

Company replied

Rated 5 out of 5 stars

I ordered a brand-compatible laser printer cartridge from INKredible a few months ago and although the print quality was initially great, the print quality suddenly declined even though the cartridg... See more

Company replied

Rated 5 out of 5 stars

I had an issue with a toner cartridge that wasn't working properly - grey smudging across the pages. Contacted Inkredible and after discussing the issue confirmed it was the new cartridge not my print... See more

Company replied

Rated 5 out of 5 stars

An instant reply from Callum gave me the advice I needed to reset my ink cartridges and start printing again. I would advise anyone needing to replace printer ink to buy from INKredible. The product i... See more


Company details

  1. Printing Equipment and Supplies
  2. Office Supply Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment Supplier
  6. Toner Cartridge Supplier

About INKredible.co.uk

Information provided by various external sources

Order... Install... Print!

Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.

We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.

Visit Inkredible

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(8,276)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am a genuine purchaser


This is THE COMPANY, "inkredible" to purchase computer printer ink cartridges from. The very best to purchase from. I have puchased from them a few times.

1 January 2025
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thanks Paul, always great to hear from satisfied customers! Thanks for your custom and for taking the time out to leave a positive review.

Rated 5 out of 5 stars

Great service

Living within a few miles I was able to collect my order. Great helpful staff. My advice if you plan to collect for the first time, is not to use the postcode currently on their website (DL3 0QA which takes you to the wrong place) but use DL3 0QB or What3Words/surely.table.bunks

30 December 2024
Unprompted review
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Reply from INKredible.co.uk

Great advice and thanks for the review! We always welcome people local to Darlington to stop by the shop on Faverdale Black Path, and like you say, use our address if you'd like to collect an order placed online!

Rated 1 out of 5 stars

What a con

What a con. Advertise 16XL Cartridges and supply big standard cartridges which are a totally different size and ink capacity.
Customer services reply treat you like you were born yesterday and don't know the difference between cartridges.
Best to give these "Rip-off" merchants a miss

20 December 2024
Unprompted review
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Reply from INKredible.co.uk

We're an extremely friendly company if you ever need to get in touch (as many reviews here proudly give testament to) but we feel compelled to give some context to the statements in this review, in the balance of fairness.

Epson cartridges can be known by 2 model/part numbers (16XL Black is the same as T1631 for example). Both of these numbers are shown on the product details/information on the website, but only 1631 appears on the cartridge label.

Because of this, and the smaller cartridge casing used on 'Patent Free' compatibles, and the fact that this was a first time customer for these cartridges from us, we can fully understand and welcome the contact so that we can fully allay any concerns or questions. It's what we're here for.

Unfortunately, on this occasion, despite customer services and a manager providing in-depth information (including explaining that the compatible cartridges received actually contain more ink than a Genuine XL cartridge!) and installation videos, there was just no convincing the customer from their original beliefs.

For background, we've sold this particular cartridge range for 11 years without an issue that we've not been able to provide support and assistance to help. We can only help if the customer wants to be helped unfortunately.

The cartridges remain with the customer and can be used as intended, advertised, purchased and sold, if they so wish. We also offered to provide a refund if they so wish.

Rated 5 out of 5 stars

Great customer service

Great prices. Fast delivery. Efficient and excellent customer service.

17 December 2024
Unprompted review
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Reply from INKredible.co.uk

Thanks for the great review! We appreciate your custom and look forward to seeing you again in the future!

Rated 5 out of 5 stars

This is only my 2nd time ordering.…

This is only my 2nd time ordering from INKredible.co.uk. The ordering is so simple, and the product seems to be very good.

4 December 2024
Unprompted review
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Reply from INKredible.co.uk

Thank you for the 5-star review. We really appreciate that you took the time to leave a review and thank you for the kind words in regards to our ordering process and the product itself.

Rated 5 out of 5 stars

1st class service..

1st class service..extremely helpful, answering queries promptly, quick delivery..I have used them for a number of years and wouldn't choose another company.. thank you

19 November 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thank you for taking the time to leave us a glowing review! We look forward to supplying you for many years to come :)

Rated 5 out of 5 stars

Really excellent!

Inkredible’s Compatible Brother Multipack Toner Cartridges worked a treat in my HL series printer and were supplied at a competitive price too. Excellent service all round together with reassuring guarantees of the performance of their products. A shout out to Callum for his very helpful customer service and support.

7 November 2024
Unprompted review
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Reply from INKredible.co.uk

Thank you for your great review, so pleased everything was working as expected! We'll pass on your regards to Callum :)

Rated 5 out of 5 stars

Quality product and service

Used Inkredible for some time now due to competitive prices, quality and speedy delivery service. The inks themselves are a decent colour quality and I believe the price is fair for what you receive. Delivery is timely and arrives as per estimated timescale. Will continue to use, as there is no reason not to and many reasons to continue.

8 November 2024
Unprompted review
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Reply from INKredible.co.uk

Thanks for being a long time user of INKredible and for the great review, we're delighted to have you on board!

Rated 5 out of 5 stars

Reliable, good quality inks.

I have used Inkredible for a number of years now. Always posted quickly, decent price & the inks are good.

23 October 2024
Unprompted review
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Reply from INKredible.co.uk

Thanks for being a long time customer of INKredible and for the great review, we look forward to serving you again in the future!

Rated 5 out of 5 stars

First class customer service

I recently ordered a set of inkjet cartridges only to have my printer develop an error shortly after. I contacted the company who responded immediately and offered me the option to cancel my order and get a refund or put it on hold until it was determined whether the printer error could be resolved. It took a number of days but I did resolve the issue. I asked for the order to be dispatched and received it within 48 hours. Customer service couldn’t have been better. Can’t praise them enough.

26 September 2024
Unprompted review
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Reply from INKredible.co.uk

Thanks Douglas! Issues can happen, but unlike many other companies, we value the human touch and are always here to resolve things if they aren't as expected!

Rated 5 out of 5 stars

great products

great products, price and delivery

5 October 2024
Unprompted review
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Reply from INKredible.co.uk

That's what we like to hear! Thanks for the review and see you soon hopefully!

Rated 5 out of 5 stars

Fantastic price

Fantastic price
Fantastic delivery
Been ordering from this company since 2022

27 September 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Elsa, thanks for the review and your ongoing custom. We really appreciate it!

Rated 5 out of 5 stars

Quick, efficient and no issues

Pleasantly surprised how quickly the ink cartridges arrived! So quick and efficient and the cartridges work in the printer without any issues.

17 September 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and great to hear everything met your expectations. We really appreciate it and look forward to providing your ink cartridges in the future!

Rated 5 out of 5 stars

A damaged (in transit) cartridge was…

A damaged (in transit) cartridge was replaced immediately with great efficiency. No hassle just an ease free chat. Appreciated your excellent service.
Thank you INKredible.

12 September 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review! We're always here to help when things don't go as planned. Glad we got it sorted easily and quickly and we look forward to providing your ink cartridges in the future!

Rated 5 out of 5 stars

Easy to follow tracking

Easy to follow tracking, parcel arrived on time and quality of product is great.

4 September 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and great to hear everything met your expectations. We really appreciate it and look forward to providing your printer supplies in the future!

Rated 5 out of 5 stars

Excellent!

Excellent!
Easy online ordering. Quick delivery and the ink cartridges are always great. Have bought many times from Inkredible and will always recommend to others.

2 September 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and recommendations to friends and family, great to hear everything met your expectation.

Thanks for your ongoing custom and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Complete satisfaction

I have used Inkredible for many years now. The quality of their product is consistently excellent. The website is now even easier to use with a comprehensive list of everything I need. Delivery options and service are brilliant. I used to refill my own ink cartridges to save money but inkredible prices made that a poor use of my time.

29 August 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and great to hear everything met your expectations. We really appreciate hearing from you and we look forward to providing supplies for your printing needs next time!

Rated 5 out of 5 stars

Excellent Service

It was easy to tell them what I needed and they supplied it right away. I used to use Amazon for stuff like this but Inkcredible has one big advantage - you can talk to them and they respond.:)

22 August 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and great to hear you were pleased with our communication. We really pride ourselves on providing a human touch as many companies these days use bots and take days to get back to customers.

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