For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air... See more
Company replied
I've been trading thru Infinox for about 2 yrs now. It's been reliable. Didn't have issue with deposit or withdrawal. Customer support has been quick and helped to answer my inquiries. (tho there were... See more
Company replied
Costumers assistance very quick and with answers easy to understand. Kindly and very good prepared. The system could be improved but is in general very user friendly. High Satisfied with Infinox ser... See more
Company replied
I could easily say that I haven't seen the features I have seen on this platform at many brokers. They are truly doing something interesting and rare. What I am talking about is the: - IX I... See more
Company replied
INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.
Written by the company

Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Counselor: Lewis
From the user's perspective, the most sensitive issue is related to deposits.
For the first time, I made a deposit through Kim Jik-seon's cafe using a different method. This time, I deposited it directly into my bank account. Afterwards, the processing status is incomplete. I was very surprised.
Fortunately, I was able to receive consultation in Korean through KakaoTalk, and it was really reassuring to receive consultation even at late hours.
The first inquiry was answered quickly and the necessary items related to the transfer were provided in an easy-to-understand manner, resulting in quick processing.
I am so grateful that I got to know Kim Jik-seon.
Very responsive to questions.
He told me in detail and kindness,
handled quickly.. james
Thanks to the support team in Korea (Lewis), I solved the problem with my account.
They are patient and caring when it comes to their clients. You don't waiting long for responses they make sure you are provided with the information you needed. I must say Infinox is a best broker and has a top client service.
i had a problem with my card and i was worried, this broker is amazing how fast we handle things with professionalism, highly recomended!!
It's certainly not a top-tier broker, but it has a good potential to get higher in the rank.
This is a scam please don't invest you will loose all your money
Infinox Company, thank you very much for your interest in subscribers, a title of trust and credibility, ease of dealing, supports all languages, ease of deposit, we wish you success
I was facing an issue regarding my proof of address with this broker.
But after some discussion and confirmation, they finally approved my account.
It is an understanding broker.
I look forward to working with this broker.

Reply from INFINOX
The moment I ran into their IX One platform and discovered the possibilities and capabilities, what I can do with it and tried it out, I stopped using MT platforms altogether. It's definitely a nice change for me. Great platform and I have a very good feeling about this.

Reply from INFINOX
A couple of months trading and already have some noticeable results. One of the reasons is the solid brokerage company and the conditions that allowed me to flourish.

Reply from INFINOX
Highly reliable and capable trading platforms offered by the broker. We all know everything about the metatrader platforms, but the IX platform was a pleasant surprise for me to be honest.It is a very handy copy trading platform. Everything is easy to set up and start copy deals as quickly as possible.

Reply from INFINOX

Reply from INFINOX
I recommend this company because it has many advantages and promotional offers that you do not find in any other company, especially with its recent updates. I have an account with them, number 3401377, about 3 years ago, and I only faced some very simple problems, and they were solved, but it lacks the presence of fast-responsive Arab support

Reply from INFINOX
My experience with Infinox has been very disappointing due to an issue I've had with withdrawing funds. I made a withdrawal request on March 15th and it was confirmed on March 17th. However, as of today, April 11th, I still haven't received the funds in my bank account. Despite several communications with Infinox's team, I haven't received a clear and precise update on the status of my withdrawal request. This issue has had a significant impact on my experience with Infinox and has led to great frustration and disappointment. I do not recommend this broker, as I have been patient for several weeks and still have not received clear and effective answers.

Reply from INFINOX
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.