Switched to INFINOX after a bad experience elsewhere. best decision ever! MT4 is smooth, spreads tight, and execution instant. IX Social is fine too, feels like a trader community not just a platform
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
very pleased with their ecn account. Commissions are reasonable, spreads minimal and execution fast even during NFP releases. In such instances I notice whether the infrastructure can handle hard task... See more
Company replied
Super intuitive and an amazing support team. I've had all the explanations, help and proper guidance, making it pretty easy to understand the platform. Adding the robot to the mix, it makes it an am... See more
Company replied
Started copy trading through IX Social. such a cool concept! Seeing others’ performance and following pros has really improved my confidence. Also, the educational videos in IX Education Hub a... See more
Company replied
Company details
Written by the company
INFINOX is an internationally recognised FX broker specialising in online foreign exchange (forex) trading services, CFDs, indices, commodities, equities, futures and now crypto. It offers the powerful trading platforms MT4, and MT5 where you can create custom built indicators and EAs. On top of that, they also have a social trading platform called IX Social, where both beginner and experienced traders can benefit from a new community driven app. Their focus is on delivering exceptional services to their clients and partners, both in the retail and institutional space. They service clients in more than 20 languages across 15 offices worldwide, ensuring they deliver their brand values every day - integrity, ambition, inspiration, and excellence.
Written by the company
- Authorised and Regulated by the Financial Conduct Authority
- Segmented Customer Accounts
- Global infrastructure
- Tight Spreads
- Premium client service
- Cutting edge trading technology
Contact info
Dawson House, 5 Jewry Street, EC3N 2EX, London, United Kingdom
- 0-800-060-8744
- support@infinox.com
- www.infinox.com
4.6
Excellent
1K reviews
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good and useful!!!
5 March 2026
Reply from INFINOX
Dear Youngdae Jeon,
Thank you for your feedback. We’re glad to hear that you find our services useful and helpful.
Best regards,
INFINOX Team
Reply from INFINOX
Dear Xinping Hao,
Thank you for your feedback. We appreciate your kind words and are pleased that our platform contributes to a positive experience.
Best regards,
INFINOX Team
Reply from INFINOX
Dear Marcelo M.,
Thank you for your feedback. It’s great to know that your experience has been positive and that our support meets your expectations.
Best regards,
INFINOX Team
xcellent
This FX trading site is excellent. The platform is easy to use, the execution is fast, and the spreads are competitive. Deposits and withdrawals are smooth and reliable, and customer support is responsive and helpful. Overall, it provides a great trading experience, and I would highly recommend it to anyone interested in forex trading.
4 March 2026
Reply from INFINOX
Dear Junji Yamamoto,
Thank you for your detailed feedback. We’re pleased to know that our platform, execution, and overall service have contributed to a positive trading experience.
Best regards,
INFINOX Team
Reply from INFINOX
Dear Miguel Pires,
Thank you for your feedback. We truly appreciate your support.
Best regards,
INFINOX Team
Best of the best Number 1 !
3 March 2026
Unprompted review
Reply from INFINOX
Dear Marwan Mnassa,
Thank you for your kind words. We truly appreciate your feedback.
Best regards,
INFINOX Team
Stable Platform and Responsive Support
I’ve had a positive experience using Infinox so far. The registration and verification process was smooth and straightforward. The trading platform is stable, order execution is fast, and the spreads are quite competitive.
Customer service is responsive and helpful whenever I had questions or minor issues. Deposit and withdrawal processes have been smooth and completed within the expected time frame.
I hope Infinox continues to improve its services and provides more educational content and promotions for traders in the future.
3 March 2026
Reply from INFINOX
Dear Andi Junaedi,
Thank you for providing such detailed feedback. We’re pleased to hear that your overall experience with our platform, account options, and services has been positive.
Best regards,
INFINOX Team
mt4 mobile runs smooth on my phone.
mt4 mobile runs smooth on my phone. charts load fast.
10 February 2026
Unprompted review
Reply from INFINOX
Dear Chen Wei,
Thank you for sharing your experience. It’s great to know that our services meet your expectations.
Best regards,
INFINOX Team
Works really good with MT5 and the Shop…
Works really good with MT5 and the Shop is a plus.
14 February 2026
Unprompted review
Reply from INFINOX
Dear Daniel Bernardino Schneider,
Thank you for your review. It’s great to know that the features and tools we offer support your trading needs.
Best regards,
INFINOX Team
So good 5 star
11 February 2026
Unprompted review
Reply from INFINOX
Dear นาม พรมทรัพยื,
Thank you for your positive feedback. We appreciate your trust in us.
Best regards,
INFINOX Team
Great broker
Great broker! I've tried other brokers, and Infinox is without a doubt the best I've ever used. They also take great care of their clients with an amazing rewards program!
12 January 2026
Unprompted review
Reply from INFINOX
Dear Chema Coll Moll,
Thank you for your kind words. It’s great to hear that our services and rewards program contribute to your positive trading experience.
Best regards,
INFINOX Team
I love this broker
I love this broker, low spread, good support if you have problems and very intuitive!
6 February 2026
Unprompted review
Reply from INFINOX
Dear Aleix Abrie Prat,
Thank you for sharing your experience. It’s great to know that you find our services reliable and intuitive.
Best regards,
INFINOX Team
For me.
For me, ix pamm solution really stands out, earn returns without trading, access pro- managers. Loyalty program is fun, earn coins and points through quests, exchange them for rewards like MacBook Air or iPhone 17 keeping my eye on the iPhone, loving it.
7 January 2026
Reply from INFINOX
Dear Mariana López,
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying our services. We appreciate your support and kind words!
Best regards,
INFINOX Team
Reply from INFINOX
Dear 버미,
Thank you for your feedback. It’s a pleasure to know that you continue to choose our platform for your trading needs.
Best regards,
INFINOX Team
Pending Withdrawal Since November 2025
I have a trading account with Infinox Limited. I have requested for a withdrawal of my capital since 5th November 2025 and Infinox side still didn't process my request, citing it's under investigation and KYC process.
Infinox CS team also disable my cleint portal access.
I have done all KYC as per their requirements.
Please advise what I can do.
5 November 2025
Unprompted review
Regulated and insured since 2009
Regulated and insured since 2009, offers an insurance policy of up to USD 500,000, really gives me peace of mind when buying and selling assets
7 January 2026
Unprompted review
Reply from INFINOX
Dear Marco Avalos,
Thank you for your feedback. We’re glad to hear that our regulatory framework and insurance coverage help you trade with confidence.
Best regards,
INFINOX Team
Reply from INFINOX
Dear Amine Meguellati,
Thank you for your kind words. We’re glad to know you’ve had a positive experience.
Best regards,
INFINOX Team
I love the fact that infinox works with
I love the fact that infinox works with MT5, order options and trading signals are handy. Mobile version lets me follow markets anytime, indeed comfortable to trade with.
7 January 2026
Unprompted review
Reply from INFINOX
Dear Duncan Barnard,
Thank you for your review. We’re glad to hear that the platform features and mobile access make trading comfortable for you.
Best regards,
INFINOX Team
mt5 connection stays stable.
mt5 connection stays stable, includes everything from mt4 and more, great for experienced traders, though night time support replies could be a bit faster sometimes.
6 January 2026
Unprompted review
Reply from INFINOX
Dear Jeff Allen,
Thank you for your review. We’re pleased that the platform meets your expectations and contributes to a positive trading experience.
Best regards,
INFINOX Team
Overall feels secure trading here.
Overall feels secure trading here, funds are kept in separate accounts and extra insurance coverage gives me more confidence when keeping money on the platform.
30 December 2025
Unprompted review
Reply from INFINOX
Dear Robie D.,
Thank you for your feedback. We’re pleased to hear that our security measures and account options ensure a safe and confident trading environment for you.
Best regards,
INFINOX Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.