Indigo Car Hire Reviews 

6,987
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 822 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptionally quick and clear responses throughout the entire booking process. Consumers consistently appreciate the highly competitive pricing and wonderful customer support that ensures completely smooth vehicle arrangements. People note that representatives are extremely polite, knowledgeable, and always available to assist with any urgent travel queries. However, some people mentioned occasional concerns regarding slightly higher costs or unexpected deposit fees associated with the rentals. However, some customers also noted that dealing with third-party vehicle suppliers can occasionally create complications regarding vehicle pickup.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional and... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt responses, competitive rates, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professional, courteous, and... See more

Booking process

Users describe positive interactions with the booking process, highlighting how fast, seamless, and... See more

Price

Reviewers express great satisfaction with price, consistently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a 70+ senior in good health, e.g. no vision, heart, diabetes, mental or other problems, not to mention years of experience and a clean driving licence. But at this age, many think we're past it!... See more

Rated 5 out of 5 stars

I hired a car from Bristol Airport for a two day visit from Glasgow from ny go to Car Hire Comoany.As ever they were very helpful & efficient at providing a competitive quote. At late notice due... See more

Rated 5 out of 5 stars

As always the responses are very quick and clear, the prices on the cars are great value. The whole insurance packages and breakdown are straightforward. Always willing to help and assist with any que... See more

Rated 5 out of 5 stars

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy sc... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Recreational Vehicle Rental Agency
  5. Van Rental Agency

Written by the company

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,987)

821 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend Indigo Car Hire

The team were very helpful and flexible with regards to our budget. Would definitely recommend. We used Indigo Car Hire for a week and they were so competitively priced and such excellent, friendly service we went back to them to hire a car about a week later. We will probably use them whenever we go back to the UK for holidays.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

The perfect solution for new drivers!

The perfect solution for new drivers!
I recently passed my driving test and was struggling to find a standard rental company that didn't require me to have held my licence for at least 12 months, despite being over 25. Sam Dobronics at Indigo Car Hire was an absolute lifesaver. He arranged a weekend rental for me through a local Cambridge branch via live chat, clearly explained my options for excess reduction, and even secured a remarkably low £200 deposit. The whole process was fast, stress-free, and incredibly helpful. I highly recommend them to anyone, especially new drivers!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant personal service

Brilliant personal service, attention to detail and made sure we got the service we need, saved us hours of trailing through various rental sites.
Would thoroughly recommend.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Clear

Clear, confident and reassuring.
These online reservations can often raise more questions than answers.
Quite the opposite here - I shall become a regular customer and recommend around me.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Personal Thank you

I would personally like to thank Matthew for his professionalism and absolute masterclass in problem solving and pretty much saving our family holiday. It’s in moments like these when a strangers kindness and help just bowls you over. It might have just been a regular for Matthew but for us it has meant we were able to enjoy are Holiday without any issues.
So thank you from the bottom of our hearts for help us out.
🙏🏼

11 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look