Indigo Car Hire Reviews 

6,987
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 822 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptionally quick and clear responses throughout the entire booking process. Consumers consistently appreciate the highly competitive pricing and wonderful customer support that ensures completely smooth vehicle arrangements. People note that representatives are extremely polite, knowledgeable, and always available to assist with any urgent travel queries. However, some people mentioned occasional concerns regarding slightly higher costs or unexpected deposit fees associated with the rentals. However, some customers also noted that dealing with third-party vehicle suppliers can occasionally create complications regarding vehicle pickup.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the exceptional and... See more

Service

Reviewers highlight positive aspects of service, frequently praising prompt responses, competitive rates, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professional, courteous, and... See more

Booking process

Users describe positive interactions with the booking process, highlighting how fast, seamless, and... See more

Price

Reviewers express great satisfaction with price, consistently highlighting competitive rates and great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a 70+ senior in good health, e.g. no vision, heart, diabetes, mental or other problems, not to mention years of experience and a clean driving licence. But at this age, many think we're past it!... See more

Rated 5 out of 5 stars

I hired a car from Bristol Airport for a two day visit from Glasgow from ny go to Car Hire Comoany.As ever they were very helpful & efficient at providing a competitive quote. At late notice due... See more

Rated 5 out of 5 stars

As always the responses are very quick and clear, the prices on the cars are great value. The whole insurance packages and breakdown are straightforward. Always willing to help and assist with any que... See more

Rated 5 out of 5 stars

I would heartily recommend Indigo Car Hire. I needed a larger car than the one we own, to take some teenagers on a trip. I was quite an annoying customer in that the dates kept changing due to busy sc... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Recreational Vehicle Rental Agency
  5. Van Rental Agency

Written by the company

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,987)

821 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straightforward and Convenient

Was able to hire a car with no credit card and a licence of 3 months. Very straightforward and convenient, all done on Whatsapp including a later change of pick up time.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

I always deal with indigo when hiring our car abroad, they explain everything to you so you know exactly what to expect.
They get us great deals and are a company we trust.
Wouldn’t go anywhere else.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

THE BEST AROUND !!

The lads at the company are fantastic always on hand to help find you the best and cheapest deals would not go anywhere 👍

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from a real human being

I contacted Indigo to book a hire care without having a credit card. Matt was so helpful and it was so good to speak to a human being instead of being forced to go through bots. The booking process was really simple and I am so glad that I found Indigo.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and they get you booked in very quickly! Sam is amazing spoke to him a few times over the phone and he doesnt dissapoint, thank you guys!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with the…

I had an excellent experience with the gentleman i spoke to today. He was incredibly friendly, professional, and helpful throughout the whole process. He made everything easy to understand and went above and beyond to provide great customer service. I’m extremely happy with the service I received and wouldn’t hesitate to recommend Indigo Car Hire. Thank you!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

An efficient service.

My experience in dealing with indigo was very positive. Jake was courteous, efficient and arranged the best deal for my car hire at Glasgow Airport in minutes.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Indigo Car Hire always make overseas…

Indigo Car Hire always make overseas car hire so easy. In the fraction of the time it would take me to shop around and find a good deal, they’ve already replied and then go on to complete the booking perfectly. They are always friendly and have gone above and beyond with my sometimes awkward rental requests. This time I was dealing with Sam, who was especially helpful 😊

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Matt was extremely helpful and organised everything for me. The service was excellent. I would definitely recommend Indigo.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Jake is brilliant

Jake is brilliant. The reservation process was very friendly, helpfull, informative and fast. The best experience to hire a car I have ever had. Well done, and thank you, Jake.

4 August 2026
Unprompted review

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