Incompass Reviews 

Had it downloaded on my Samsung Galaxy S7 Edge for a couple of months and have currently made £40 in Amazon vouchers. I'd highly recommend this. Was even able to transfer it onto my new phone which I also bought on Amazon with the help of the vouchers. The app isn't able to monitor when on YouTube however but the rest of the time it's running.

Dont do it I signed up to this 1 month ago thinking this will be a good idea of making a small amount of Amazon vouchers each month, and 1 month came around where I should of got my 1st £20 to which I didnt receive so I emailed them and the answer I got was as follows..
As I hadnt installed the software on my laptop and my Amazon Tablet they refused to pay the £20 and in the email they requested I remove the VPN software of my Iphone as its not compatible with Smart phones ugh what ??? Not compatible ??? Hmmmmm strange
So iv emailed them back withdrawing from the service and removed there software from my 2 phones with immediate effect.
There software kills the battery on your phone and for what its worth dont do it.. and they will not pay out your money or vouchers they promise. Its better to go and do shop and scan at least they pay well. 🙂..

I have been with them for maybe 2 years. Originally they didn't pay out on install to my computer after installing it on my phone. They also frequently pay out late. These two things wouldn't be too much of an issue but the deal breakers for me are:

Their VPN constantly has trouble with apps and websites, or is just down. The amount of times I have to switch the thing off just to browse things normally has become progressively higher.

It doesn't detect apps where you absolutely have to have mic use - for instance most VOIP or video calling apps - you won't be able to take incoming calls when it's running because the person at the other end won't be able to hear you, unless you've had a heads up before that they're calling and have disabled the app.

They expect computer participation for free after initial install.

There are other apps out there with similar rewards for less.

If I could give 0 stars I would. Much like everyone else I had the apps on my phone and my tablet. Slowed them down, drained battery, but that would've been fine if when asked about when my month was up that I 'hadnt sent enough data' and therefore wouldn't get the reward. The amount of data needed to receive the reward should be made clear as day when on sign up, should be tracked and communicated to participants, these guys are just getting free data, completely unethical. Don't bother with them.

I get that a lot of people have had gripes with this app/company, and I can understand them, however, the main complaints people have about the battery life of the phone, is mentioned in the terms and conditions. The initial survey asks you how many devices you have, and these devices are what you need to install the app on. Otherwise you will not qualify for the voucher. My main gripe is, as others have mentioned, the customer service, which is awfully slow. However, I did receive the Amazon vouchers after my first month. My advice is to only acknowledge your phone in the initial survey, so that that is the only device you need to install the app on. I have also had some problems with the microphone, for example I have to go to the app and disable the microphone before having a video call.

Absolutely awful. Took data from me for free for several months with no incentives with their mediacell app whilst they ‘tried’ to sort out the issue why it wouldn’t install on my laptop and pc. Gladly took plenty of data from my iPad and iPhone though! Slow unhelpful replies by email, repetitive with no avail. Disgusted by how I was treated by their customer service. I will make sure everyone I know avoids this company - disgraceful! Thieves!

If I could put zero i would.

They do not pay out so don't ruin your phone as the battery gets drained constantly was charging 2/3 times a day.

An this company lies and does not pay out.

DON"T WASTE YOUR TIME ON THIS COMPANY THEY KEEP YOUR DATA AND DON'T EVEN PAY FOR IT MAKING EXCUSES.

They should be prosecuted. The "app" is a complete invasion of privacy.
Incompass and all of its dodgy 3rd party software, spyware, and the proxy have to be installed on your phone for over 700 hours, for you to maybe get a £10 gift card and it will destroy your phone in various ways at the same time.
Do not lose your dignity by installing this "app"
THE VERY FEW POSITIVE REVIEWS ARE FAKE.

I had to install this on my PC and when I uninstalled it is caused my PC to fail to boot up with a bluescreen error (Memory page reference error). Windows 10 tried to fix but it couldn't. I restored my PC to a start point before I had done the uninstall and it worked. I tried to uninstall again (and no other actions) and the PC wouldn't start again with the same issue. It looks like InCompass is on my PC permanently now. Very Poor - especially as it keeps popping up to tell me to uninstall.

Agree with all previous posts drains battery in phone did install it initially on tablet but removed it 3 days later as u kept losing WiFi so stopped me playing the apps I liked so removed then got emails telling me to reinstall or not get paid despite asking them to call me still waiting will leave it till end of month (installed it around 23 April) if no payment uninstalling it from phone

This app is awful. It drains your battery within a few hours, sends you about 10 texts per day, and doesn't pay out unless you install it on all of your devices!

Let me say in fairness upfront that I cannot say for sure that the issues I have are definitely related to this app. But, I had no issues on my phone, I installed this app and now I do. Nothing else has changed on my phone, no software/firmware updates, nothing else installed.

I took some some pictures on my android phone, looked at them in Google Photo. Later that day I installed this app.

I switched off phone when I went to bed and when I switched it on in the morning the pictures were gone.

I have had this phone for about two years and have never had any issues with pictures.

As a test I took a picture, looked at it in Google Photo, rebooted the phone. When it came back up I looked at Google Photo and there was my picture BUT it then disappeared before my eyes. I have repeated this and the bottom line is that after every reboot the app launches, and then pictures are deleted.

I have emailed support about this but had no response (one day). IF this is caused by this app then it is a pretty astonishing defect. As others have said this seems to be a very badly coded app so maybe this is one of a long list of showstopper defects they have.

I will be uninstalling it in a minute and will see if the photo problem is resolved. I will update this review accordingly.

UPDATE: I have uninstalled the app and I still have the problem. I am sorry to post a negative review of something withouot proving that it is to blame BUT I cannot see any other culprit. The actions taken in the timeframe mean only two things: this app has caused this problem and changed something on my phone that is still making this happen, or it is a coincidence that my phone developed this fault at this time.

I worked in IT Support and software testing for 12 years and all of my diagnostic training and instinct says that you look at "what has changed on the device?".

If I get a definitive culprit for this problem that is not this app then I shall remove the review. In the meantime I await a response from support.

UPDATE: I have solved the problem: the SD Card was corrupted. I cannot say for sure that this app caused that (it seems unlikely TBH) but I have never had an SD card go bad, ever and it seems an odd coincidence that it "broke" straight after installing this app.

Support did get back to me but only to say they couldn't investigate it and did I want to keep using the app?!! No, I am not still using the app.

Very heavy battery usage, my fully charged iphone was down to 48% after leaving it unused overnight. Used up a lot of data and needed to pay for more. Also the App stops some other Apps from opening correctly and also stops search engine from doing a lot of searches. Was not told that I would have to install App on all my devices, which I am not prepared to do.
All in all not worth the effort and hassle for such a small reward each month. I have unsubscribed and uninstalled the App and VPN from my phone.
Do not sign up.

In no terms during sign up questionnaire other than asking what other devices I owned was I even aware that they would not pay out these rewards if they were not installed on ALL devices disclosed. This is grossly unfair due to the fact that it does not matter if you own one or more of these devices the reward remains the same meaning it is best policy then for the end user to not fully disclose all the devices they own...more work, more invasion of privacy, even more probability of not meeting the 'guidelines' for the same (unlikely) reward..

I had submitted data from my phone for over a month with no knowledge of this ridiculous policy and both wasted my time and phone battery life on an app that is buggy. After emailing I had a reply that I would only start getting rewards after the app was installed on all my deviced disclosed.

I should have prior read the trustpilot reviews about goalposts changing to suit to avoid payout, it is short of being a scam....

At best, do not disclose all the devices you own and suffer the battery life drain on your phone and the buggy app stating they have not received a full days data etc and hope you get rewarded.

My advice, steer clear, the invasion of privacy and clauses to not pay out are not worth the inconvenience of installation.

MediaCell+ is for mobiles and InCompass is for pc, I saw an add for £20 in vouchers if you use this product for a month.
My Huawei Mate 20 Pro has a great battery but this app just eats it and almost half way through the day I was down to 10%.
I did get the £10x2 voucher codes for Amazon. But a week later I had to remove both apps, after an hour of use my fully charged phone was down to 63% and then lost another 10% in 30 mins. Don't do it!!
Yes I did get several txt saying my app wasn't working, like others have said.

So after downloading and using this app for 6 weeks, here are my reflections. Battery use is very high, need to recharege phone at least twice a day.
No rewards given, as i had not sent them enough data. Total data sent in 1 calender month was 800MB.
At least 2 texts per day, reminding me to carry my phone at all times. Not to leave phone on charge for long periods of time. Not to leave phone in one place all the time.

They called several times but i did not answer them.
It seems to collect much more than media data.
Have uninstalled the app and will not be using again.

Hope this is of some help.

I signed up to the Incompass panel through a survey company with the promise of a £20 Amazon voucher at the end of the month - seemed to boil down to data about what I was watching on tv, listening to on the radio or browsing on my phone which seemed reasonable as during lockdown I am living by myself and doing very little on my mobile phone. Also sounded legit with the use of the IPSOS and Mori names. NB I only ever signed up and agreed to the Mediacell+ app on my mobile phone on which I do not do anything vital or financial like banking or shopping. There was no mention of any other devices at this point.

Within 3 days I was getting pestered by texts and phone calls saying I hadn't installed the app even though I was still well within the cutoff for the current month as per the agreement smallprint. I installed the Mediacell+ app anyway ( and also a somewhat worrying phone root certificate for this to be able to work - not mentioned ?) - and this immediately wanted access to every aspect of my phone - microphone, camera, location, contacts, etc - very worrying and concerning if you are at all privacy or security conscious as it is basically listening and watching everything you do, say and type- but as I knew I wasn't using my phone for much at all during lockdown other than a bit of unimportant browsing and texting I still went ahead against my better judgment.

First thing I noticed was the significant increased drain on my phone battery which makes sense as the phone is never truly asleep while the app is watching over you like Big Brother. This therefore meant I had to charge the phone much more often.
This then triggered more pestering texts telling me to avoid charging my phone during the day - unbelievably they are arrogant enough to actually think they can tell you what to do with your own phone !! I also noticed a lot of totally random buzzing/vibrations from my phone at all hours.

After 2 weeks and within a few days of the end of the first (and I had very quickly decided only) month I then started getting bombarded with emails and texts telling me I had to install an additional Incompass app on my home PC otherwise I would not get the incentives reward which immediately rang further alarm bells as this just being a scam. This was not something I had ever agreed to do nor had been mentioned in previous communications and nor would I ever do this so I just ignored them.

Further pestering texts and emails followed and then at 6.30pm on the last day of the month they ring up - I stupidly took the call before I realised it was them - again I had to install the app on my PC or no reward and this was hidden somewhere in the T&Cs - although never actively highlighted or mentioned during the survey I took strangely - so I told them that was not going to happen and to get stuffed. I immediately uninstalled the app and reset my phone security and location settings.

In short they are not to be trusted at all - they seem to want to know far too much about what you do for no good reason and then will do whatever they can to avoid paying any reward. It is akin to clicking on a random link in an unknown email voluntarily. If they are legit then at best their activities are very very dubious and at worst they should be being actively investigated.

** Do not install this app and do not allow this company any access to your data and personal life if you value your personal and data security. It is simply not worth the risk. **

If in doubt just picture the conversations you might need to have with your bank or the Police in the future when you tell them you installed software you knew nothing about, which took over your devices and which you didn't trust at all - but it was ok because the company that you also knew nothing about said and promised they didn't look at what you were actually doing in that much detail !

Pleased to report my battery life is now back to normal and there are now no more random buzzes.

Won’t get you vouchers, will let you do all the work for no gain. Avoid

Only gets a star because I've been getting the vouchers.
Horrific app, other apps we know take our data. We give this express permission to in order for some kind of compensation in the form of vouchers. It is massively invasive.
Permanent notification on the top bar and on your lock screen.
Constantly buzzing phone out of its "sleep state".
So uses up tonnes of battery.
Slows down your phone.
Has stopped my microphone from working during calls so cuts them off.
Stops media apps from playing music.
Crashes my phone daily.
Receive daily texts and emails about receiving no data, when I live in a rural area with no signal.
I have had this app for over six months to see if the issues were simply bugs but they appear to be built in.
Whoever developed this needs to go back to school because it's a horrific piece of software that turns an expensive piece of technology into a brick.
Wouldn't recommend isn't worth the effort, will be taking my last voucher next month and uninstalling.

Joined a while ago and ran fine until a couple of weeks ago. Everyday I was getting a text to restart my phone. Looking bad I never received any rewards for having this app on my phone. Would have to agree with other comments its a scam.