In2gr8ted Solutions Ltd Reviews 

220
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and installation teams for their exceptional professionalism, helpful guidance, polite attitude, and efficient, clean work carried out on site. Consumers also highlight the outstanding customer service, noting that office staff provide prompt, polite, and reliable support from initial quotes through to final project completion and after sales care. Many people emphasize how smooth and hassle free the entire procedure is, expressing complete confidence in the reliable workmanship provided throughout. Though some reviewers encountered technical difficulties with equipment, installation standards, or extended delays waiting for necessary system updates during the setup process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the entire... See more

Service

Reviewers highlight positive aspects of service, praising the professional approach from the initial quote... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent advice, support, and... See more

Product

Clients share ambiguous opinions on product experiences, highlighting mixed outcomes regarding performance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately it looks like the battery has developed a fault and are waiting for help from Giv but In2gr8ted Solutions have been very helpful. ---- Thank you very much to the team and specif... See more

Company replied

Rated 5 out of 5 stars

Our GivEnergy All in One battery stopped charging and discharging on 31st December - just before the New Year break. I emailed In2gr8ted and GivEnergy asking for help. Both companies responded on the... See more

Company replied

Rated 5 out of 5 stars

The work went really well ,with the operatives being friendly and working very hard during the day. Cups of tea were essential in the heat. The office back up was great and very efficient and I have... See more

Rated 5 out of 5 stars

Great company to work with. Paul was very knowledgeable and helpful. He was able to answer all queries professionally and honestly. We were completely new to Solar, and he helped us decide which was t... See more

Company replied


Company details

  1. Solar Energy Equipment Supplier
  2. Solar Energy Company
  3. Solar Energy Contractor
  4. Solar Photovoltaic Power Plant

About In2gr8ted Solutions Ltd

Written by the company

In2gr8ted Solutions are a well-established renewable energy company run by electricians and solar installers. Our dedicated team has 17 years of experience designing and installing PV systems and solar storage battery systems.

Our knowledge, experience and partnerships within a growing industry enable us to identify the best available solutions for our clients.

We take pride in our exceptional knowledge, experience, and partnerships within the renewable energy industry. Our deep understanding of the latest trends and technologies enables us to offer our customers the most suitable solutions that meet their unique needs.

At In2gr8ted Solutions, we are committed to delivering high-quality services and products backed by warranties and after-sales support. With us, you can be assured of a hassle-free experience from start to finish.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.7

All reviews

(220)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Another happy customer

Very happy with the whole process from start to finish.
It was made that much easier for me having seen a friends near identical system successfully operating over a number of months; and the fact that he had undertaken a considerable amount of research and finding alternative quotes for comparable systems which I greatly benefited from.

The whole team delivered what they said they would do on time with no hidden costs or extras. Commissioning was flawless, including the optional EV charger.

All of the GivEnergy welcome pack material and equipment seems well designed and easy to read/use, especially the default out-of-the-box ‘eco’ setting. Large black but low-profile panels with pigeon guards don’t look at all obtrusive.

It’s amazing to see solar generation coming through even on a dullish day. Just in the process of switching over to an intelligent octopus flux energy tariff to make the most of the largely automated system.

I’m no expert, but In2gr8ted‘s approach seems an easy way of getting hold of a state-of-the-art solar panel storage system wrapped up in a single turn-key solution.

7 November 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

We are delighted that you are happy with all aspects of In2gr8ted Solutions, our customer satisfaction is of paramount importance to us and we thank you sincerely for your kind review.

Rated 5 out of 5 stars

Great Products, Installation & Service

I am very pleased with my Solar panel and GivEnergy battery solution installed by In2gr8ted Solutions Ltd. I had done a lot of research into Solar and battery solutions and In2gr8ted Solutions from the salesman Mark, who provided me with great advice and information to the timetable provided by the office, to the installers it all went seamlessly. They had the products I wanted and the GivEnergy battery is compatible with the Octopus energy tariff I wanted. The installers Scott and Paul were very professional and the quality of the installation was excellent. All the administration was handled expertly and certificates and guarantees provided promptly. Highly recommend this company for solar and battery installation.

23 July 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thank you for you positive review which we are very grateful to you for, we are pleased you are happy with your system and hope it provides many years of good service.

Rated 5 out of 5 stars

New PV/battery system

I've just had my new PV/battery system installed.
I can't comment on its performance yet, but I can't fault In2gr8ted for their customer service.
My rep Bruce was helpful explaining things and turned up on time for the survey, much appreciated.
Paul and Scott were great installers and I felt confidant that they knew what they were doing even if I didn't..
The technical backup team were also
proficient.
There were no holdups and everything went very quickly.

2 October 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thank you for your comprehensive review, we are delighted you are happy with all aspects of your installation we will pass your kind comments on to the team.

Rated 5 out of 5 stars

Great after sales service

I have been very happy with my solar PV system installed by In2gr8ted 2 years ago.
When the inverter failed recently In2gr8ted liased with Givenergy to ensure that the new inverter was fitted promptly. I added another battery to the system at the same time which was installed by an In2gr8ted engineer. The end result was very tidy and professional.

30 September 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thank you for your comments they are gratefully received.

Rated 5 out of 5 stars

Always a good service

This is the second house I have had solar panels put up by in2gr8ted. Both times they were helpful, knowledgeable, timely and reasonably priced. 2 days in and no electricity taken from the grid. 😊

23 September 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Great news! Thanks for sharing your positivity.

Rated 5 out of 5 stars

Prompt service

Prompt service, very experienced and helpful installation engineers. I would definitely recommend this company.

20 September 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your comments they are appreciated

Rated 5 out of 5 stars

Great and quick service

Great and quick service! Competitive price. Workmen friendly and accommodating.

29 July 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your kind words they are appreciated, we will pass your comment to all concerned

Rated 5 out of 5 stars

Excellent customer service given by Julie

Excellent customer service given by Julie the Office Manager! Effectively answered queries regarding my Solar Panels! Friendly and professional to customers!

22 August 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

thanks for your kind words, we love helping out customers

Rated 5 out of 5 stars

Emergency call answered

Emergency call answered, careful and clear help. Resolution to the issue was resolved completed to full satisfaction. Friendly and personal service.

20 August 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

we appreciate you taking the time to leave us a review, thank you

Rated 5 out of 5 stars

Fitted an EV charger

Fitted an EV charger, fantastic job, clear communications and excellent team

17 July 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your kind comments, they are appreciated.

Rated 5 out of 5 stars

Great team and customer support

Great team and customer support. Make understanding the whole process from start to finish is seamless and leaves you feeling valued as a customer. Thanks guys.

15 July 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

We are pleased your experience was positive, thank you for your kind review

Rated 5 out of 5 stars

Top service

Top service: customer support, installers, assessors.

26 June 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your review, it is appreciated.

Rated 5 out of 5 stars

Fantastic

Extremely helpful and no pressure during the sales process to get the solution that I wanted. Quick turn around on dealing with the DNO process and getting an installation date very soon after signing the contract. The installation guys Paul & Scott were very friendly, neat & tidy and did an excellent job all in - couldn't ask for better. There was a slight teething issue with the battery setup, but this was sorted next day without any fuss and the system is operating brilliantly.

28 June 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

We are pleased you are happy with the whole process and thank you for your honest review.

Rated 5 out of 5 stars

Customer service…

We have taken on ownership of an existing solar array with a house purchase but did not receive all the appropriate paperwork from the property seller. We got in touch with Julie from In2gr8ted Solutions and she was able to help us out with all the records we were after. Great record keeping and an efficient service. Thank you!

13 June 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your kind words, we work hard to provide good customer service to both our past, present and future customers. Should you require anything in the future please feel free to contact us.

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. Paul was excellent, he explained everything we needed to know about about the solar panels. The team who fitted the panels were great and very professional, and cleaned up afterwards. It only took 1 day to install 12 panels. Great job

6 June 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your review, always nice to receive positive comments

Rated 5 out of 5 stars

Service and support

I had solar panels installed in 2016 and batteries installed in 2023. Both were fitted professionally and promptly. Both Paul and Julie at the office were very helpful and any queries were solved quickly. Job well done.

30 April 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thank you for taking the time to leave us a review, it is appreciated. We will pass your comments to all concerned

Rated 5 out of 5 stars

Great service

Company were easy to communicate with. The price was reasonable and the lads fitting the system were very professional. All up and running in two days with not too much disruption

24 April 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thanks for your positive review, we will pass your comments on to the teams involved.

Rated 5 out of 5 stars

Really impressed

Really impressed. Sales pressure minimal. Lads turned up and got on with it. No issues a month later.

6 March 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

thanks for your positive review, we appreciate you taking the time to leave your comments

Rated 5 out of 5 stars

Excellent customer service

No issues, no concerns at time of fitting.
However had a couple of little issues with paperwork, BUT the after sales service was fantastic, even for queries a couple of years after fitting, very prompt responses and exactly what I needed after I had originally misplaced my copies.

26 March 2024
Unprompted review
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Reply from In2gr8ted Solutions Ltd

Thank you for your positive comments, we are proud of our aftersales service and are pleased we were able to assist you

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