Impactparticles Reviews 

306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items arrive in excellent condition. Many highlight the efficient and prompt delivery service, with orders often arriving on time and well-packaged. The company's service is frequently described as excellent, with staff being helpful, flexible, and providing great communication. However, some customers also noted issues with order fulfillment and delivery. A few experienced slow dispatch times and extended delivery periods, sometimes exceeding promoted dates. Others reported receiving damaged or defrosted items, or even missing products, alongside concerns about packaging and communication.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great quality and fair prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast delivery... See more

Quality

Clients share positive opinions on quality, consistently describing products as excellent and top-notch,... See more

Service

Reviewers mention positive feedback about service, consistently praising the great and excellent service... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive aspects such as quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more

Rated 5 out of 5 stars

Everything arrived on time and looks great. The team at impact particle were good at sorting out any delivery issues I had as DPD had sent me a confusing amount of different messages saying my order w... See more

Rated 5 out of 5 stars

Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.

Rated 5 out of 5 stars

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really unde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(306)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased so far

Have been pleased with this company so far
Have not used this batch of particle as yet, as I’m building up to go away for a week in September

28 July 2025
Rated 5 out of 5 stars

Really helpful and flexible

Really helpful and flexible! I ordered a lot of tigers and hemp but since doing so I have not been able to go fishing due to circumstances beyond my control 😩 the team at impact have been really understanding and it was no issue to delay delivery- great service - THANK YOU Impact!!!

30 July 2025
Rated 2 out of 5 stars

Crap service and packaging.

The bait itself was good quality but the service and packaging were horrendous. Bait came in unsealed bags and spilt all over my kitchen order took 2 weeks to come. Won’t be ordering from here again.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

It's always great to deal with Impact Particles as they resolve any issues in a professional manner. My order was damaged at DPD depot 4 days before my trip to France and delayed. After contacting IP they tried to contact DPD to chase up the delivery. As there was only 3 days to go before my trip IP dispatched a fresh order, it arrived the next day. That is excellent customer service and problem solving. Well done to all involved at IP.

9 July 2025
Rated 5 out of 5 stars

Impact Particles

Ordered online. Kept informed of my order and time of delivery which was 100% spot on.
Fair pricing.. Highly recommended for your fishing requirements

29 May 2025

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