Great quality freshly prepared particle baits at super prices,i have used monster particles many times have never been let down. Also every so often they do some great deals with free delivery thanks... See more
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Review summary
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Easy to order, easy to navigate site, not great with technology but found it easy to use. Kept well informed about delivery, very happy with postage cost and time of delivery.
ordered some bait 40 kilos of hemp maize turned up within 2 weeks all good for 52 delivered wish they would do more free deliverys
Product arrived in a good condition, no splits in any of the bags. Delivered fairly quickly too, very good value, can’t wait to try it in France in a couple of weeks time. Will definitely be ordering... See more
4.5
Excellent
309 reviews
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Replied to 18% of negative reviews
Typically replies within 24 hours
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Awesome Quality, Excellent Customer Service
Awesome quality bait, fast delivery using DPD who I think are the best out there. Customer service is second to none. I could not recommend this company enough, I will only use them from now on for my particle mixes.
14 March 2025
Unprompted review
The suff needs labels on them to…
The suff needs labels on them to identify what is what and could be packed better as 4 of my bags was burst and that's before I received my missing stuff
3 March 2025
Brilliant product, excellent seller 🤟🤟
Absolutely brilliant, really good communication, excellent, highly recommend
27 February 2025
Great price for a bundle of particles
Great price for a bundle of particles. Will definitely use again. Many thanks John.
26 February 2025
First order part of the order was…
First order part of the order was missing sent you several emails regarding this no response second order was lost by dhl delivered 2 weeks later gone off you're response to that was okay so you sent a free replacement order by dpd packaging looked like it had been played as a football upon unpacking 2 packets were burst open depositing a large quantity of hemp and sweet corn on my kitchen floor I won't be ordering again from you
3 March 2025
Reply from Impactparticles
Good evening,
We do apologize for how your parcel has arrived and would be happy to rectify if you can send us an Email. Regarding your first order we had responded to your emails, We would suggest checking your Junk folder, as I can see a response to both Emails that you have sent.
Kind regards
Impact Particles
Excellent
Excellent service, fast shipping. No hassle at all, and prices are brilliant. will definitely be back
3 March 2025
Still haven’t received this order have…
Still haven’t received this order have had no reply to emails
27 February 2025
Awesome customer service went above and…
Awesome customer service went above and beyond, I had a email from DHL saying my delivery package was damaged and they wasn’t going to deliver it, I contacted impact particles via email to explain the situation, they replied quickly and dealt with the issue immediately definitely will be purchasing all my particles from them from now on, definitely a 5 star service.
Thanks guys
Dan
27 February 2025
Very happy 😀
27 February 2025
Arrived a lot quicker than expected and…
Arrived a lot quicker than expected and great product
27 February 2025
Great service fast delivery and great…
Great service fast delivery and great deals
17 February 2025
Unprompted review
First order from Impact particles
Just received my first order from Impact particles. Ordering was very easy and fast. I received my order within the delivery times. Updates on my delivery were great. As for the baits, very impressive. Very fresh and smells great. Well done Impact particles.
27 February 2025
Unprompted review
I purchased a 15kg sack of hemp & maze …
I purchased a 15kg sack of hemp & maze mix. Found Brad to be very knowledgeable when it came to my specific needs. Had a really good weekend on the bank plenty of interest and a good few takes. Would definitely be back for more and to give the tiger nut a blast next time.
14 February 2025
Unprompted review
Poor service
Easy to order but delivery date 18 -20th
Was ordered on 8 February and was told 7-10 working days but intime my trip to France on 21st February.
Sent number of emails but they don't seem to want to respond and resolve my issue .
Now shows delivered but we're all in France ?
Not sure what there up to or who signed it shows Liam but nobody know where I live .
Avoid using as very poor service
21 February 2025
Unprompted review
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