Kept me at ease driving through when I was nervous and had the inside cleaned. The best car clean I have had by far inside is immaculate!!
Company replied
Sittingbourne Retail Park, ME10 2XD Sittingbourne, GB
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Kept me at ease driving through when I was nervous and had the inside cleaned. The best car clean I have had by far inside is immaculate!!
Company replied
Staff did not pre wash wheels ect , it was not busy and they were sitting down , showed them the app on my phone and was directed ito the wash, hence wheels not clean at all. NOT IMPRESSED , WHY SHOUL... See more
Company replied
I did use these place quite a lot but it doesn't do as well anymore dont know if its old or needs revamping. But past two times I have had my car clean it hasnt got the lower part of my car so i... See more
Company replied
All staff are very friendly. They pay attention to detail whilst pre washing my vehicle. I am part of the wash club so see them all regularly.
Company replied
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Sittingbourne Retail Park, ME10 2XD, Sittingbourne, United Kingdom
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Kept me at ease driving through when I was nervous and had the inside cleaned. The best car clean I have had by far inside is immaculate!!

Reply from IMO Car Wash - Sittingbourne

Reply from IMO Car Wash - Sittingbourne

Reply from IMO Car Wash - Sittingbourne
Staff did not pre wash wheels ect , it was not busy and they were sitting down , showed them the app on my phone and was directed ito the wash, hence wheels not clean at all. NOT IMPRESSED , WHY SHOULD I USE YOUR SERVICES AND NOT A HAND CAR WASH ??

Reply from IMO Car Wash - Sittingbourne
Staff are very friendly and chatty, always do an amazing job inside and out :)

Reply from IMO Car Wash - Sittingbourne

Reply from IMO Car Wash - Sittingbourne

Reply from IMO Car Wash - Sittingbourne
I paid for the ultra HD wash, when finished, my side mirrors were still wet and later dried with water spots alover the mirrors, there was still a bird dropping mark on the windscreen, on the boot area there were areas that water jets or cleaning agents did not touch, these areas were still dirty, first time using IMO, my expectations were high, what I got was basic, I see no reason to go back, what is the point of the 10 second jet wash?

Reply from IMO Car Wash - Sittingbourne

Reply from IMO Car Wash - Sittingbourne
I paid £10.00 using the IMO app as it was a damp day and my car did not need to be sparkly clean, but I had been parked on an unmade road and several vehicles had splashed mud and dirty puddle water all up one side of it.
The staff were friendly and polite but the wash, although leaving the mud - splattered side clean, did not clean the back door area or wheels at all.
I thought £10 should at least be enough to remove road film so not good value at all.

Reply from IMO Car Wash - Sittingbourne
Just rubbish no pre wash no wheel bath the foam and coatings seem to be watered down to be run on a shoestring

Reply from IMO Car Wash - Sittingbourne
I did use these place quite a lot but it doesn't do as well anymore dont know if its old or needs revamping.
But past two times I have had my car clean it hasnt got the lower part of my car so its been left dirty and the blowers/dryers dont get the whole car so you end up going home having to dry it yourself or if you leave it you end up with these white drip/run marks.
Think I will go back to the hand car wash places in the future.

Reply from IMO Car Wash - Sittingbourne
All staff are very friendly. They pay attention to detail whilst pre washing my vehicle.
I am part of the wash club so see them all regularly.

Reply from IMO Car Wash - Sittingbourne
I went here to get my car cleaned paid £19 for top tier clean at 9.10am asked if its been busy today for them to reply I'm the 2nd in and come out of car wash dirty and scratches over the bonnet and above drivers wheel. Spoke to staff who was now aggressive and they filled a incident form and tried writing I arrived at 11.20am which my bank payment says 9.07am and then said 30 cars have gone through today even though same attendant said I was 2nd in today. So lying to cover their back. I tried ringing them and head office and no reply. They need to make right for what they have done.
14-03-2025 at 9.07am
Sittingbourne Appalling service.
I paid for top wash, they went round car with spray hardly torch it. Pulled forward and they never brushed front and only just touched rear. Then sent me through.
Spoke to young person after, made out not understand. Laughed with other staff as drove off.
I use the Sittingbourne branch great lads do a good job every time
Best car wash on Sittingbourne my kids love it thank you
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