I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more
Company replied
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Review summary
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washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more
Company replied
Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.
Company replied
I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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The App Rewards Wallet is a bit of a…
The App Rewards Wallet is a bit of a scam, the day I qualified for a free car wash the reward wallet re-set to Zero so I won’t bother using them again! I had purchased 6 washes at £22 each!
16 August 2026
Terrible experience with this car wash…
Terrible experience with this car wash near Asda in MiltonKeynes. The car wash stopped twice whilst my car was going through it. I came out with the car still having soap on it and had to wash it again at home. Waste of money
16 August 2026
Back of car was not clean and did the…
Back of car was not clean and did the top wash £20- staff was friendly and nice - just not a good automated wash for first experience and never got my free wash triple foam with my purchase as advertised on location site - buy a ceramic XTR and get a free triple foam - staff onsite said sorry maybe old advert !
9 August 2026
Left alot of water marks on the car.
16 August 2026
Good offer
4 car wash for £20 valid for a year to use. Excellent offer. Thank you. Hope there are few more like this in Autumn as well.
16 August 2026
Stubborn dirt and stains remained on…
Stubborn dirt and stains remained on the car after wash
16 August 2026
Great location and the car gleams after…
Great location and the car gleams after the wash
16 August 2026
May use AI-assist with repliesRead more
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Great service!!!
14 August 2026
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Easy and fast! Will wash my car more often now!
Easy and fast! Will wash my car more often now! You can select and pay via QR code, very easy overview and works perfectly fine! Very nice, helpful staff that did pre-cleaning! Thanks for the great experience!!
13 August 2026
Reply from IMO Car Wash
Lisa P.,
We truly appreciate your wonderful feedback! We're so pleased to hear that you found the process easy and fast, and that our staff provided excellent pre-cleaning service. We look forward to seeing you more often!
IMO Car Wash
Great experience
Staff were great and guided me through the process as I was unsure how to do it. I didn’t realise I had to put my car in neutral 🙈 - but they were so helpful and patient.
16 August 2026
Reply from IMO Car Wash
customer,
We're so glad to hear our staff were able to guide you through the process with such helpfulness and patience! It's wonderful to know you had a positive experience.
IMO Car Wash
Reply from IMO Car Wash
Iain Harris,
We're so pleased to hear that you had a great experience and that your car looked fantastic after its wash! Thank you for your wonderful feedback.
IMO Car Wash
Reply from IMO Car Wash
Mickael N,
We're so pleased to hear that you experienced quick and friendly service, and that your car was clean! Thank you for your wonderful feedback.
IMO Car Wash
The staff are always in a hurry and my…
The staff are always in a hurry and my car is never cleaned well with the wax option.
14 August 2026
Reply from IMO Car Wash
BOGDAN MOROSANU,
We are sorry to hear that your car was not cleaned to your satisfaction, especially with the wax option. We also regret that our staff seemed rushed. This is not the experience we want for our customers.
IMO Car Wash
Great service!
The staff were really helpful and made sure that my car was well washed without damage to my car. Thank you very much!
14 August 2026
Reply from IMO Car Wash
Clinton Brooks,
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were helpful and ensured your car was well washed without any damage. Thank you for your kind words!
IMO Car Wash
Reply from IMO Car Wash
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash
MALCOLM MONEY,
We are so pleased to hear you always receive a good clean. Thank you for your kind words; we truly appreciate your feedback!
IMO Car Wash
Reply from IMO Car Wash
customer,
We truly appreciate your kind words! We are so pleased to hear that you consistently receive friendly service and a great finish. We look forward to seeing you again soon.
IMO Car Wash
Reply from IMO Car Wash
Davies,
We truly appreciate your kind words! We are so pleased to hear that our colleague was very helpful during your visit. Thank you for taking the time to share your positive experience.
IMO Car Wash
Reply from IMO Car Wash
Bailey ,
We appreciate your positive feedback! We're so pleased you found using the QR code easy and convenient. Thank you for sharing your experience.
IMO Car Wash
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