IMO Car Wash is very convenient and the service is quick. However, the initial pressure washing feels a little rushed. The person using the pressure washer should take a bit more time and be more tho... See more
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Review summary
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Still hard to pull in and know where to park whilst you go on the app to buy a wash (unless you do so ahead of arriving). The workers are quite abrupt and don't speak much English - so when the ini... See more
The cleaning of the service was great as I had alot of dried dead bug remains on my windscreen. The Ultra HD wash managed to give my car a good clean from all the road travel. My only concern is that... See more
Good system but the guy who sprays the prewash is very erratic and not consistent, not the same guy every visit Also the blower at the end of the wash is now up at the top position not fully dispers... See more
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
30K reviews
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Good offer for top wash.
18 July 2026
Never got my car washed
Never got my car washed, after using the app yyour attendant could not connect to my qr code and refused to wash my car even though he saw me paying, utterly disgraceful
17 July 2026
Needed to stop afterwards and dry car…
Needed to stop afterwards and dry car and wipe away all the smears this after having to top wash £21
18 July 2026
Better with hand wash.
It mentioned hand wash prior to wash in machine, the guy squirted my car with soapy stuff and went round squirting something on my wheels. He didn’t use any sponges to wash the car before it went in the machine.
On arriving home, some areas of my car still had soap remnants on it and I had to wipe it myself with a damp cloth. Some ingrained dirt still on my car. Not has good as a manual wash.
16 July 2026
No hand wash as stated and the car was…
No hand wash as stated and the car was still dirty after the finish and for £18.05 totally a rip off.
16 July 2026
Very disappointed with my latest visit…
Very disappointed with my latest visit to Auchmill Road, the washer was dismissive and we didn't get the full 5X we paid for.
18 July 2026
Didn’t get what I paid for…
I paid for an Ultra HD wash, but when going through the car wash I noticed that the jets that spray the wax, pro shield and ultra HD weren’t spraying properly on the left hand side of the car. So I’ve got a car that’s half waxed. You’d expect these car washes to be properly maintained, especially when paying the prices that they charge.
I have to say though, that the attendants are always pleasant and do a really good pre-wash.
18 July 2026
Issues
Issues mentioned few weeks ago about the automated car wash still hasn't been fixed. It's becoming a bad value for money service.
17 July 2026
Quick and easy wash
16 July 2026
The guys here are absolutely attentive…
The guys here are absolutely attentive and have great work ethic .
18 July 2026
Very satisfied
The option to pay in advance (including via PayPal or credit card). The simplicity and good results. That’s why I like getting my car washed at IMO.
10 July 2026
Waste of money
Payed £20 for a full clean. Car still had dirt and streaks all over. Deffo won’t use again. Better to go to the hand wash guys better job and cheaper too
18 July 2026
App just robs your money!
Paid for a car wash on the app. It never appeared in the wallet. Had to pay using my card so now I’ve paid for two car washes but only had one! No response from IMO and the guy at car wash said nothing he can do about it despite showing him both the bank transaction and confirmation email
18 July 2026
I’m a regular visitor to IMO Somercotes…
I’m a regular visitor to IMO Somercotes very friendly and do a excellent job
18 July 2026
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