IMO Car Wash Reviews 

33,105
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 17,112 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and polite, making every visit pleasant. People also highlight the quick and efficient wash process that leaves vehicles looking thoroughly clean and shiny. Some reviewers were not happy with occasional water spots left on windows after drying or stubborn dirt remaining on the car. Consumers additionally mentioned that the pre-washing procedures could sometimes feel rushed or lack the necessary thoroughness for a spotless finish. A few visitors also felt that some of the available wash packages were rather expensive for the results provided.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed experiences regarding the car wash quality. While... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees are generally friendly, polite,... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding the final... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings regarding the quality of the wash.... See more

Price

People report ambiguous experiences with price, as views on cost and value vary significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the service, quick and the car is quite shiny afterwards. But the app... buying before going to the service station is close to impossible. The different service portions do not have a descr... See more

Rated 4 out of 5 stars

washing, cleaning, drying - the machines do their jobs professionally and very well. The customer however is not amused after having chosen between a lot of various different programs (and having paid... See more

Rated 4 out of 5 stars

Staff were really nice, only giving 4 stars because it left little water marks all over when we paid £15 for an ultra HD wash! Was very expensive for what it actually was.

Rated 4 out of 5 stars

I pulled in on a whim as I was passing to try the car wash for the first time. I didn't have the app downloaded as I'd not used it before. I felt a rushed by the man who sprays the car before enteri... See more


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

33K reviews

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3.8

All reviews

(33,105)

30,109 reviews in the last 12 months

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Rated 3 out of 5 stars

I just bought one of the £5 summer…

I just bought one of the £5 summer deals and discovered that up to 19th August was not only for buying the wash but also using it. I’m away and not back until the 25th and thought one of the first things I’ll need to do is get the car washed so seemed a bargain. Maybe I should have read the t’s&c’s. Hey ho

10 August 2026
Rated 1 out of 5 stars

Poor experience.

Checked the opening times online which say 630pm closing. I turned up last night after work at the Clough Road, Hull location at 1750, scanned the qr to pay online, paid for my wash and the worker came out and closed the carwash and when i asked why he said "it's not my problem we close at 6". So i said online says 630 so that needs changing of so and being 1752 even if you close at 6 thats early still. Staff member didn't care, customer service needs working on and times need to be clarified on opening and closing. Luckily i can use the carwash i paid for within a month but I'm very unhappy with the location.

11 August 2026
Rated 5 out of 5 stars

The £8.50 Eco Wash does everything I need

I'm a big fan of IMO Car Wash. The team are friendly, they do a good job & the prepaid feature is handy. I also like that they recycle their water, which feels especially worthwhile in this spell of very dry weather.
They're thorough with the pre-wash. My car is fairly old so I go for the cheaper option & it does the job perfectly well... they still give it a proper scrub & the £8.50 eco wash is all I really need. The location suits me too, as I can get some shopping done at the same time.
With the hosepipe ban in force across Hampshire, you can't hose the car down at home at the moment, so short of a bucket & sponge this is the sensible option. Even when there's a queue, they move customers through quickly. Definitely worth a visit.

11 August 2026
Rated 2 out of 5 stars

Not a happy customer

Got the most expensive wash with every thing in it it only lasted 2-4 minutes and when I got home 2 minutes away the car was still all marked at the front and the back so very disappointed

11 August 2026

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