IMO Car Wash is very convenient and the service is quick. However, the initial pressure washing feels a little rushed. The person using the pressure washer should take a bit more time and be more tho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The car was still dirty (bits missed) after the wash and when the car was dry it was covered in dirty water marks
Always looks great and the guys working are always great. And the value for money is crazy good!
The windscreen was still a bit dirty, and the back of the car was dirty. I had to clean when I got home.
so easy to use and worth it today was £5 day with 3 weeks till they expire win win
I had the top of the range wash - 2nd time I’ve had that one- after the first time people asked me if I’d bought a new car as it looked so shiny. The first wash still looked good after 3 months.
Very easy process to follow and a lovely clean car at the end
Its a lot cleaner but there was still a small bit of bird poop on the roof, and the alloys were clean but could have been better. It was £13 but I believe I could have got the same result from a £7 carwash unfortunately!
My 2025 Volvo hadn't been cleaned for 4 months. I bought the best washing program and my car came out like brand new. Some friends thought I bought a new car.🤣
Poor wash, doesn't beat a hand wash.
Dirty windows and hard to reach places.
Poor.
Ease of using the app to book. Staff pleasant and helpful. Car looked good afterwards
When we were entering the automatic car wash terminal the persons standing outside seems like they were in hurry even there was no other cars waiting. And after passing through the automatic wash the water was not fully dried and left stains on the car.
Totally disappointed.
Terrible service, the attendants were rude, impatient and aggressive. Will not be going there again. There was no explanation just straight shouting
The automatic car wash was very effective. However, understaffed and unable to do a mini valet despite it not being mentioned that booking would be required, so was asked to go back the following day. Went elsewhere instead.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.