Positive experience is related to new drying mits that obviously absorb more fluid than before. Missing star is due to partially faulty foam spreader on the right side of the car - it was obviously vi... See more
Company replied
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Review summary
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Using the app saves so much time & of course you get rewards. Unfortunately the staff didn't guide me on to the conveyor properly and at the dryer I had to drive off as it wasn't engaging with my whe... See more
Company replied
We always get great and friendly service from the IMO team at Langley Mill, they take care with the car and make sure everything is okay. Yes, prices have gone up, but the car always comes out sparkl... See more
Company replied
I was very impressed that my car was sprayed down by a human before entering the automated car wash. I’ve used the car wash at Sainsbury’s before and came out with many dirty spots remaining. Today my... See more
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
29K reviews
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Have now twice bought the £10 car wash…
Have now twice bought the £10 car wash but there was an offer for £7.50 special offer but I was charged the full price so not happy. Usually the wash is v good but this last time not as thorough
13 July 2026
Broke down half way through my wash and…
Broke down half way through my wash and after paying 12 quid I was just pointed to drive off 😂
15 July 2026
Great carwash
No nonsense hardworking staff. Car came out gleaming and the hd coating lasts longer than a normal carwash. I would recommend to anyone.
13 July 2026
The attendant was polite and friendly
The attendant was polite and friendly. He worked hard to get a nasty present, from a seagull, welded on my windscreen, off. It was easy to get in the machine and result was great.
13 July 2026
Used the ultra HD car wash programme
Used the ultra HD car wash programme. While it looked like and seemed a premium. Wash. It left the car with to many water and I assume wax blemishes all over the car.
15 July 2026
Not very welcoming but the car is clean now
Still hard to pull in and know where to park whilst you go on the app to buy a wash (unless you do so ahead of arriving).
The workers are quite abrupt and don't speak much English - so when the initial drag through was meant to connect and didn't, the worker seemed annoyed and just was tapping the sign about not braking. I wasn't. I said I wasn't and he stared into the car at my handbrake and into the foot well, and grunted. A smile and acknowledgement of the customer would go a long way in making this a less uncomfortable experience.
15 July 2026
Excllent service
15 July 2026
Car is clean but my alloy wheels are…
Car is clean but my alloy wheels are still dirty, disappointing to the finish of the car.
15 July 2026
Paid for the ceramic XTR Clean and it…
Paid for the ceramic XTR Clean and it didn’t even remove the water marks or the dirt off the side of the car. Utter waste of money
15 July 2026
Friendly staff,had the top wash,with a…
Friendly staff,had the top wash,with a discount
£13
Cleaned the car well,with the addad protection on the paintwork
No brainer.
I would recommend this car wash.
15 July 2026
Great job done helpful staff.
13 July 2026
Great car wash but as there was a queue…
Great car wash but as there was a queue of cars the hand wheel wash was rushed so didn't come up too well
15 July 2026
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