The staff was excellent and you could tell he cared about the quality of work he was delivering. Nothing but praise for him! The machine itself however didn’t get rid of all of the bird poop on... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Great car wash with plenty of wash options to choose from. The guy at the Sale Moor branch is always friendly, polite, and provides excellent customer service. The only downside is that after the c... See more
Company replied
Car spotless after. I only did not give full stars because of the app. It had on it a 5 pound off the top wash that was ending yeaterday, when I went to purchase the £20 and rhen to get this it then d... See more
Company replied
Reasonable rate with good washing. However there were some negatives like wheel cleaning is not enough. The drying option should be more deeper.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
28K reviews
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The staff are lovely but the machine…
The staff are lovely but the machine just never cleans windows properly, or mirrors.
6 July 2026
The car wash broke down while I was…
The car wash broke down while I was getting my car washed
6 July 2026
Best car wash in Crewe
Great service. The lads are good at what they do and are always helpful. Best car wash in Crewe.
6 July 2026
My car was not cleaned properly i can…
My car was not cleaned properly i can see visible marks on my rear boot and wheels staff is very good
4 July 2026
Didn’t do it properly for what I paid…
Didn’t do it properly for what I paid for. Car came out dirty
6 July 2026
The short guy who served me was…
The short guy who served me was completely incompetent and rude, didn’t jet wash wheels as normally done, and was rude and arrogant when directing me into the wash, this shocked me as the experience with IMO up to this point was excellent.
4 July 2026
Broken drier
Staff were lovely. App is great. But the drier was not working so my car is all streaky. There was no pre-warning of this and no price reduction. Am unlikely to use this IMO branch again.
4 July 2026
My Car was still dirty after washing
4 July 2026
The men operating the car wash were…
The men operating the car wash were helpful and efficient. They did an excellent pre wash and helped guide the car into the automatic wash.
1 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Car hasn't been washed for a year
Car hasn't been washed for a year, came out clean and sparkling
6 July 2026
Reply from IMO Car Wash
bukaczgooglemail.com,
We are so pleased to hear your car came out clean and sparkling, especially after a year! Thank you for sharing your wonderful feedback with us.
IMO Car Wash
Reply from IMO Car Wash
Marko Vasic,
We truly appreciate your kind words! We are so pleased to hear you consistently receive excellent service from our team. Thank you for your continued support!
IMO Car Wash
Excellent Customer Service
Excellent Customer Service, Friendly Staff, High Quality Wash on Every Occasion. Overall Experience is ALWAYS Pleasant.
4 July 2026
Reply from IMO Car Wash
Alistair Cooke,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent customer service and a high-quality wash. It's fantastic to know that your overall experience with us is always pleasant. We look forward to seeing you again soon!
IMO Car Wash
Always a quick and easy to.ise car…
Always a quick and easy to.ise car wash, five stars 🌟
6 July 2026
Reply from IMO Car Wash
Claire Beith,
We're so glad you found our car wash to be quick and easy to use! Thank you for your wonderful five-star feedback. We appreciate you taking the time to share your positive experience with us.
IMO Car Wash
Reply from IMO Car Wash
Philip Newham,
We are delighted to hear you found our service excellent and convenient. Thank you for your kind words!
IMO Car Wash
I’m the guy with white bm with the tyre shine!
Guys always work hard wipe your car down and can see there very respecful and have a duty of care for the business there a very valuable commodity, you can pay via card after a wash., I’m gonna try the valet next time.
I’m hoping for a free wash after this review.
it’s my go too place all year round 100%
3 July 2026
Reply from IMO Car Wash
Mike Moss,
We're so pleased to hear about your positive experience and that our team's hard work and respectful service stood out to you. It's great to know you appreciate our payment options and consider us your go-to place. We look forward to your next visit and trying the valet service!
IMO Car Wash
Very friendly and do a good job
4 July 2026
Reply from IMO Car Wash
Heidi,
We truly appreciate your kind words! We are glad our team was friendly and that you enjoyed our service. We look forward to seeing you again soon.
IMO Car Wash
Reply from IMO Car Wash
Nigel chard,
We appreciate your positive feedback regarding our car wash service. We are glad you had a good experience with us. Thank you for taking the time to share your thoughts!
IMO Car Wash
Check car on finishing Paid for top of the range car wash
Paid for top of the range car wash. From a distance the car looks lovely and clean with a great shine but up close there’s still plenty of marks left from bugs etc
6 July 2026
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