Good experience, it was my first time using the company. There was plenty of signage and info on what to do and the staff member there explained what I needed to do as well. Over all a good experience... See more
Company replied
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Review summary
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The staff is helpful, and the automated wash is so quick. Sometimes you will get the odd issue with the app not updating straight away but other than that all pretty straightforward
Company replied
Good value car wash Not the best as best as it missed bits, but that is too be expected with the limited automation and brushed etc.however, given the limited spec it did a decent job of getting the... See more
Company replied
The extra cleaning was done but a bit effort time would have cleaned just a bit better. Perhaps I will go back to all automatic car wash and do the extra cleaning myself.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
35 - 37 Amersham Hill, HP13 6NU, High Wycombe, United Kingdom
- customer-services@imo-carwash.co.uk
- www.imocarwash.com
3.8
Great
34K reviews
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Avoid this place
Avoid this place
Probably one of the rudest men I've met constantly shouting at me. People like this shouldn't be allowed to serve customers.
The car was still very dirty afterwards what a waste of money and time.
Absolutely diabolical.
22 August 2026
Unprompted review
Very friendly and easy to use service
19 August 2026
Helpful staff but location so far
Very helpful staff but I don’t see so many car wash around and don’t use so often anymore
21 August 2026
Car barely looked any cleaner than…
Car barely looked any cleaner than before washing. Wheels remained very dirty, areas of the car completely missed and anything other than dust still remained post-wash. Cheap, but poor car wash.
21 August 2026
Car washes have one purpose
Car washes have one purpose. To clean your car.
However to have your car come out gleaming is what makes IMO different.
Always impressed with clean my car is and how the paintwork gleams
18 August 2026
Great service as usual
Great service as usual, I went to your pips hill branch yesterday at 3.30 …..the lad on the wash was very helpful & friendly 👍
21 August 2026
Well easy to book through the app
Well easy to book through the app, however, the attendant was not able to understand why I was using the app, but inside that I can book it directly with them upfront and by me losing my rewards by using the app.
20 August 2026
The car wash was quite good overall…
The car wash was quite good overall however my cars wheels remain slightly dirty even after the wash
18 August 2026
The bonnet was still covered in marks
The bonnet was still covered in marks. And the glass was not clear. Not very impressed.
21 August 2026
Banner said pay for a ceramic xt and…
Banner said pay for a ceramic xt and get a free triple foam. But you don’t. Mis sold.
20 August 2026
The rewards card was not stamped in the…
The rewards card was not stamped in the app
The drying rollers prior to the air dryer in the wash were not present which meant my car was not dryer properly
20 August 2026
It’s scratched my brand new car
It’s scratched my brand new car, paint has been curled off the bonnet in a gouge that will need doing professionally, along with loads of small scratches and marks, my first and last time EVER using. I’m absolutely gutted. My first wash with my brand new car, I though I’d spend the money and get it done at a proper place and it’s destroy it.
19 August 2026
No effort put into pre wash before…
No effort put into pre wash before going through the machine wash. A very quick spray and told to move on. The car come out with dead fly marks still all over the car and bonnet. I would rather pay £20 for a hand car wash from now on
20 August 2026
Quick and easy experience!
Quick and easy experience. Good wash and great value for money.
18 August 2026
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