IMO Car Wash - Boston Reviews 38

TrustScore 4.5 out of 5

4.3

1 Redstone Industrial Estate, PE21 8EA Boston, GB


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Rated 5 out of 5 stars

My van was particularly dirty after being parked under a tree with many birds. The chap who cleaned the van with a pressure washer made sure that all the mess was cleaned off before it went into the... See more

Company replied

Rated 1 out of 5 stars

I’ve just returned from IMO Car Wash in Boston, and I’m really disappointed. My car was the only one being washed, and I paid for the triple foam option — but it definitely wasn’t triple foam. It was... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and very efficient giving a very dirty car which had been stood beneath a lime tree a really good pre wash before going into the car wash itself

Company replied

Rated 5 out of 5 stars

Friendly and extremely helpful young man in attendance.my first time using the app he walked me through it , refreshing in this day and age.

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • 1 Redstone Industrial Estate, PE21 8EA, Boston, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

38 reviews

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4-star
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1-star

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Rated 5 out of 5 stars

Quick and thorough.

Quick, reliable, thorough with efficient staff.

1 June 2026
IMO Car Wash - Boston logo

Reply from IMO Car Wash - Boston

Vikki Robinson,

Thank you for your review! We're glad you had a great experience. We appreciate your kind words!

IMO Car Wash

Rated 5 out of 5 stars

Friendly and extremely helpful…

Friendly and extremely helpful young man in attendance.my first time using the app he walked me through it , refreshing in this day and age.

5 May 2026
IMO Car Wash - Boston logo

Reply from IMO Car Wash - Boston

Mr John Oliver,

We appreciate you highlighting our team member's helpfulness and friendliness. We're happy to hear that they made your first app experience easy!

IMO Car Wash

Rated 5 out of 5 stars

Quick friendly service

Quick friendly service

26 April 2026
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Reply from IMO Car Wash - Boston

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

Great staff and they work really hard

Great staff and they work really hard

26 April 2026
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Reply from IMO Car Wash - Boston

Ment,

We appreciate you sharing your experience! We are so happy to hear that you find our staff great and hardworking. Thank you for your positive feedback.

IMO Car Wash

Rated 5 out of 5 stars

Good service

I found the staff member at Boston Lincs branch always very friendly helpful and always doing a good job

26 April 2026
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Reply from IMO Car Wash - Boston

Alex,

We appreciate your kind words! It's great to know our team at Boston Lincs is friendly, helpful, and provides excellent service. Thank you for your feedback!

IMO Car Wash

Rated 5 out of 5 stars

Lad was polite and looked very well…

Lad was polite and looked very well presented. Wash was decent for the price

9 April 2026
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Reply from IMO Car Wash - Boston

Mrs Kirkham,

We appreciate your positive feedback! We're happy to hear that you found our service satisfactory and our staff presentable. Thank you for your visit.

IMO Car Wash

Rated 5 out of 5 stars

Deep clean

My van was particularly dirty after being parked under a tree with many birds. The chap who cleaned the van with a pressure washer made sure that all the mess was cleaned off before it went into the system.
It ended up cleaner than it has been for some time.
I will definitely be using it for my van in the future

10 April 2026
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Reply from IMO Car Wash - Boston

Richard,

We're happy to hear that the pre-wash service effectively removed the mess from your van, and that it was cleaner than usual. We appreciate you sharing your positive experience and look forward to seeing you again!

IMO Car Wash

Rated 5 out of 5 stars

The staff were friendly and very…

The staff were friendly and very efficient giving a very dirty car which had been stood beneath a lime tree a really good pre wash before going into the car wash itself

9 April 2026
IMO Car Wash - Boston logo

Reply from IMO Car Wash - Boston

Mrs Helen Flinders,

We appreciate your feedback! It's great to know our team provided such efficient and friendly service, especially with the pre-wash. We're happy your car was cleaned well!

IMO Car Wash

Rated 5 out of 5 stars

Brilliant wash and helpful staff

Brilliant wash and helpful staff

4 April 2026
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Reply from IMO Car Wash - Boston

customer,

We appreciate your brilliant feedback! We're so glad you enjoyed the great wash and found our staff helpful!

IMO Car Wash

Rated 5 out of 5 stars

Good quick service

Good quick service

15 March 2026
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Reply from IMO Car Wash - Boston

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 2 out of 5 stars

The car was covered in water marks

The car was covered in water marks , considering £19 was paid for the wash this is not worth the money.

14 March 2026
IMO Car Wash - Boston logo

Reply from IMO Car Wash - Boston

Mr Marshall,

We appreciate your feedback and are sorry the wash left water marks, especially given the price. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff , really helpful and attentive

21 January 2026
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Reply from IMO Car Wash - Boston

Sobzki,

We appreciate your feedback and are so happy to hear that our staff were brilliant, helpful, and attentive! Thank you for sharing.

IMO Car Wash

Rated 1 out of 5 stars

The fact I paid for the £20 ceramic…

The fact I paid for the £20 ceramic coating. Went through the carwash and car still dirty where it doesnt clean properly I couldn't see the chassis had any difference from before I went in. No going to be using it again

16 February 2026
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Reply from IMO Car Wash - Boston

customer,

We appreciate you bringing this to our attention. We regret to hear that the ceramic coating did not clean your car as expected. Please contact us directly via email. Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Great service great staff

Great service and great staff

31 January 2026
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Reply from IMO Car Wash - Boston

Barry wemyss,

We appreciate your feedback and are so happy to hear that you enjoyed our great service and staff!

IMO Car Wash

Rated 3 out of 5 stars

The actual car wash is great but the…

The actual car wash is great but the app is very poor ended up buying 2 washes on the app but neither would load up when at the car wash and ended up paying cash
I also filled up my card got a free wash but that's also Dissapered 😏

23 January 2026
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Reply from IMO Car Wash - Boston

Antony Bradshaw,

We appreciate you bringing this to our attention. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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