IMB Racewear Reviews 507

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their perfect customization and impressive durability. The customer service is frequently described as amazing, responsive, and proactive, with many people appreciating the personalized and supportive approach. However, some customers experienced issues with delivery times, noting that shipping could be slow or delayed. A few reviewers also mentioned that the response time to their inquiries was sometimes slow, and that product colors occasionally appeared different from the mock-ups.

What people talk about most

Product

Reviewers express high satisfaction with the product quality. Many customers praise the vibrant colors,... See more

Quality

Clients share positive opinions on quality, with many praising the phenomenal and first-rate products,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Order

Customers had ambiguous experiences with order. Some reviewers reported positive experiences, praising quick... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many customers appreciated the quick delivery and... See more

Response time

People report ambiguous experiences with response times. Some customers praise the quick and punctual... See more

Based on these reviews

Rated 5 out of 5 stars

It's been my first order with IMB and I can say the entire experience has been a blast. Although one mistake happened with the design of my personalized sim racing boots, the IMB team realized the pro... See more

Rated 5 out of 5 stars

The products are of amazing quality and perfectly customized to my needs. Even at the beginning of the process they caught my size error, and it saved me from a misspurchase. The mockups were informat... See more

Rated 5 out of 5 stars

This was my first purchase from IMB Race Clothing LTD. The order was for a pair of custom SSG/E-2 gloves, personalized with my country flag, race number, and full name. These were ordered at the beg... See more

Rated 5 out of 5 stars

So far these have been great gloves, they look and feel great, and appear to be very well made but I’ve only had them about a week so I can’t speak to longevity just yet. The process was long but they... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

IMB Racewear is a performance led brand designing and producing premium gear for sim racing, motorsport and esports teams worldwide. Built and refined over the last six years, our mission is clear: to set a higher standard for teamwear, paddock wear and driver equipment, with products that look elite and perform under pressure, whether you’re on the rig, on the grid, or on pit lane. We’re recognised for high-definition sublimation printing that delivers crisp detail, durable colour and a truly professional finish across our range. From gloves and boots to full team identity systems, every product is developed with real-world use in mind and continuously improved through feedback from drivers, teams and the global sim racing community. While IMB Racewear has deep roots in sim racing, we are increasingly active in real-world motorsport, working with more trackside teams and drivers each season and building kit designed for the demands of race weekends. Our glove range is engineered around control, comfort and longevity, including our GRIPspec construction for confident feel through the wheel during long sessions. For teams, we create unified, sponsor-ready apparel that presents properly in the paddock, in content, and across social, from travel kit to trackside essentials. In 2026, we’re expanding our partner roster and team programmes, with new collaborations and product development focused on bridging sim performance with real-world motorsport standards. IMB Racewear supports individual drivers through to growing organisations, offering a streamlined experience from design to delivery, and professional-grade kit built to represent your team with pride.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

507 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great comfortable gloves

So far these have been great gloves, they look and feel great, and appear to be very well made but I’ve only had them about a week so I can’t speak to longevity just yet. The process was long but they were open about it and even gave compensation, which to me was unnecessary but a very nice thing to do. I really like the customization options, gives a nice touch. Only thing I wish I could change is have a larger Velcro patch to attach the wrist strap to so it doesn’t hang, it’s annoying when using the mouse.

16 April 2025
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Reply from IMB Racewear

Hi Andy, thank you so much for your review. We're very happy you're enjoying your gloves. Thank you for understand about the delay and we gave the compensation as we were unhappy that this batch didn't go the way that we expected it to. In regards to the wrist strap, I will report this back to the team as feedback and it's something we can explore - any feedback like this is very valuable and ultimately is what allows us to bring the best products that the community wants.

Rated 5 out of 5 stars

Worth the Wait!

The IMB was great to work with and had very detailed responses to my questions regarding color choices during the design phase. It led me to choose a great combo that makes me smile when I look at them.

The gloves were delayed, but they emailed me so I wasn’t wondering what was going on.

16 April 2025
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Reply from IMB Racewear

Hi JK, thank you so much for your review! We are working hard to improve the wait time for production - we have highlighted some areas which we have now improved to ensure we at worst meet the lead time we provide. The team loves feedback and to hear the gloves put a smile on your face makes our day!

Rated 5 out of 5 stars

Review

The product is awesome and the support is great as well. The only thing that I had a bit of an issue with was the wait time until my product was done.

16 April 2025
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Reply from IMB Racewear

Hi Fabian, thank you so much for your review. We are working hard to improve the wait time for production - we have highlighted some areas which we have now improved to ensure we at worst meet the lead time we provide.

Rated 1 out of 5 stars

The 5 month wait was just not something…

The 5 month wait was just not something I expected, otherwise the quality of the gloves are awesome

16 April 2025
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Reply from IMB Racewear

Hi Gareth, thank you for your review. Firstly I have to assume something very odd has happened here. I don't think I have ever seen anyone waiting 5 months - this is honestly not acceptable so I am personally very sorry. Could you please contact support at hello@imb.store and let them know Iain Berryman has asked you to message and I would like to go over what has happened here personally with you.

Rated 5 out of 5 stars

Great all around

The quality of the gear is amazing and it looks awesome. It’s fits perfect as well!

24 April 2025
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Reply from IMB Racewear

Hi Matthew, thanks for the review. We always love to hear about our customers experience with our products and we're delighted you're as happy with them as we are!

Rated 4 out of 5 stars

Nice Gloves

I initially placed a new order and was on backorder for a couple of months.

The gloves are very nice and happy with them.

16 April 2025
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Reply from IMB Racewear

Hi Michael, thank you so much for your review. We're glad you are happy with your new gloves and we hope to see you again soon!

Rated 1 out of 5 stars

Customer service told me they would…

Customer service told me they would give me a discount for sending me false emails about the progress of my order. That never happened. The glove's color looks faded. Nothing like the pictures on their website where the colors look colorful and vibrant. The gloves overall quality leave a lot to be desired honestly. Oh and and it took ten weeks to get my order.

23 April 2025
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Reply from IMB Racewear

Hi Eric, thanks your leaving a review. Firstly we did not send our false emails - we provided what information we had at that time. We were very honest and transparent about the delays and all customers were alerted on the same day we were. As far as the gloves, if you feel the colours are "faded" then I would urge you to send pictures and if this is the case we will provide a replacement pair for free. In regards to the 10 week wait, as we already stated, this order was directly after the launch of the iRacing range and the amount of orders we received did put extra strain on all aspects of the process and again we were very transparent with this. Since then, we have changed and improved aspects of our process to ensure this doesn't happen again. All customers in this order have had a discount code sent to them so I would advise you to check your email. We look forward to hearing from you and resolving the issues you have had.

Rated 2 out of 5 stars

Great look, terrible fit

The gloves look great, but I have been using racing gloves for years from all different companies, alpinestars, minus 273, sparco, etc. I always wear medium and they always fit my hands perfectly....I ordered these gloves in medium and they feel like larges with how loose they are. I turn 5 laps at watkins glen in a gt3 in iracing and my hands feel like they're being scraped by sandpaper with how poorly they fit. I'd love to wear them more, but they just don't fit properly....just a shame that I waited patiently for 3 months after delays for something that literally hurts me to use.

23 April 2025
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Reply from IMB Racewear

Hi CJ, thank you so much for your review. It sounds to me like there is a sizing issue here. We always ask customers check their size and do not just order what they might do with a different brand. That said, if you'd be happy to contact support at hello@imb.store, we'd more than happily look into this for you and see if we can sort something out for you.

Rated 3 out of 5 stars

boots look good but due to the size…

boots look good but due to the size chart shoes that suppose to be a 5 are not a size 5 reached out to them after trying them on and all they said was they had no issues with the size chart

16 April 2025
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Reply from IMB Racewear

Hi Kenneth, thank you for your review. I have checked with support and whilst we did state that until now, we have had almost zero problems with sizing but that is not where this would end. We did reply and are waiting on your response and once we have all the details we can investigate what has happened here and will ALWAYS provide a free replacement if needed. I understand your frustration but not responding to our email and choosing to leave a negative review on here does not help solve the issue. We always stand by our customers and will go above and beyond to ensure the experience and end product is the best it can be but doing this only further complicates and ultimately slows that process down. I have not spoken with the support team at the time of this reply so if you have replied to them then I hope this is being resolved and if you have not then I urge you to do so ASAP so we can find a suitable solution for you.

Rated 4 out of 5 stars

The steps to customize and ensure that…

The steps to customize and ensure that I was happy with the product was very good with only the long wait being a con

16 April 2025
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Reply from IMB Racewear

Hi Luc, thank you so much for your review. We are working hard to improve the wait time for production - we have highlighted some areas which we have now improved to ensure we at worst meet the lead time we provide.

Rated 1 out of 5 stars

No responding on my email till now

No responding on my email till now , and I didn’t receive and I can’t track the shipping and no any help from your side please look to my email,

27 February 2025
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Reply from IMB Racewear

Hi Haitham, we've worked hard to improve our customer response time so thank you for the feedback and we are proud to have put in steps and changes to change this and ensure customers get a response within 3 working days.

Rated 4 out of 5 stars

Patience worthy.

The shopping experience was fairly easy, contact with design team for the customisation ? Swift, precise and helpful - perfect.
Then came production time. Said to be ranging from 6 to 8 weeks. Well, took nearly 12, without a notice. So you better be patient.
Shipment was well protected though, so all good on this side.

Really, faultless, except for the extra delay without any form of communication.

27 February 2025
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Reply from IMB Racewear

Hi Steph, we've worked hard to improve our customer response time so thank you for the feedback and we are proud to have put in steps and changes to change this.

Rated 5 out of 5 stars

The understandability and the customer…

The understandability and the customer service. The waiting time isnt great but its worth it in the end 100%.

27 February 2025
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Reply from IMB Racewear

Hi George, thank you for your review. We're working hard to bring down the waiting time so hopefully if we see you again in the future you will see a noticeable improvement!

Rated 5 out of 5 stars

Gloves are super comfy

Gloves are super comfy, way higher quality than I was expecting for the reasonable price, and the team were very friendly!

27 February 2025
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Reply from IMB Racewear

Hi Jim, thank you so much for the kind words and it's awesome to hear all the hard work from the team has paid off and our gloves are loved by customers!

Rated 2 out of 5 stars

Customer servers BAD, Design Servers GOOD

Design servers is good, But when I try to reach the normal customer service I get no response, So far I have sent the same email 3 times and still haven't heard anything to date.

5 March 2025
Unprompted review
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Reply from IMB Racewear

Hi Switch, we are sorry you have had a problem with custom services and we hope this has now been resolved, please let us know if it has not.

Rated 5 out of 5 stars

Great custom gloves for a great price

Great custom gloves for a great price. Bought 2 pairs already and no issues.

24 September 2024
Unprompted review
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Reply from IMB Racewear

Hi Alec, we love it when we see familiar names coming back time and time again - enjoy your gloves and we look forward to seeing you again, and again, and again!!

Rated 5 out of 5 stars

IMB is the best!

Honestly, working with Iain and Selim has been the experience of a lifetime. Their attention to detail is second-to-none, and my group has worked with the IMB group for the last three years. Not a single complaint can be said. High quality products, high quality people. The best racing gear you'll find anywhere on Earth.

14 February 2024
Unprompted review
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Reply from IMB Racewear

Hi Josh! Thank you so much for your review. You and all the amazing people who make up Firelight have been amazing to work with. Thank you for all the support you have done running our logos and showing off the amazing Firelight team wear!

Rated 5 out of 5 stars

Great fit

Fit great love the feel of the socks. Great quality!

24 January 2025
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Reply from IMB Racewear

Hi Joseph, thanks for leaving feedback and we're glad you love the socks as much as we do!

Rated 4 out of 5 stars

Good customer service although going through a rough patch

thank you IMB for getting back to me. It seems systems are now back on track.

20 January 2025
Unprompted review
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Reply from IMB Racewear

Hi Matthew, thanks for dropping us some feedback. We're currently moving our systems over to a new service - fixing problems with our customer tracking and moving over to a new website which has caused some problems and delays. We never intentionally ignore any customers and have a proven track record to resolve any and all customer support that is required. I will make sure you are contacted by end of the day today. I sincerely apologise for your frustration and worry during this time but we will not and never will take anyone's money and ignore them.

Rated 1 out of 5 stars

The item took an incredibly long time…

The item took an incredibly long time to arrive and the product had white stitches that made it look ugly

16 December 2024
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Reply from IMB Racewear

Hi Suehaily, thank you for leaving us some feedback! Firstly I would like to apologise for any delay - especially over the holiday period it can be unpredictable and whilst we do our best to ensure everyone gets their products in a timely fashion, sometimes it is out of our control. In regards to the product, external stitched gloves do look less tidy then internal stitched, as of course all the seams and edges are on display but this is for those who want a real race glove look and prioritise comfort. If you would be happy to send some pictures in to hello@imb.store we can take a look for you and if there are any faults at all, we will have no issue in replacing these free of charge for you.

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