Im trying to close my account for 10 days and they always say "Dont close, take a break" amd they dont close the account.
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I am a repeat Customer and have returned one ring with the needed size 9.5 for replacement and received The same Size I returned, which cost me $$$'s before the request for the replacement I Ordered T... See more
Company replied
My replacement ring arrived today and it is amazing! Thank you so much for your help with this manufacturing defected replacement. I'm going to be gentle with this one. As a person who has... See more
Rings are fine, but they make it very difficult to cancel your membership and continually charge you. I've been trying to cancel this membership for a long time, and I'm frustrated that it's taken... See more
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Spinaura Casino Overview Established in 2025 by Tronabriz Limited, Spinaura Casino is an online gaming platform operating under a Tobique gaming license. The platform serves an international audience (excluding restricted jurisdictions) and features an interface available in multiple languages, accessible via web browsers or a downloadable application. Key Features Section Details Launch Year 2025 Operator & License Tronabriz Limited / Tobique License Welcome Bonus 300% up to €15,000 + 350 free spins Game Types Slots, table games, live casino, instant games, sports betting, and e-sports Supported Languages English, Greek, French, Czech, Hungarian Accepted Currencies USD, EUR, GBP, and others Minimum Deposit €20 Customer Support Live chat, 24/7 assistance Registration and Verification Process (KYC) Creating an account involves a few steps: Click the registration button on the homepage. Enter your email address, create a password, and select your country and currency. Confirm your registration by clicking the activation link sent to your email. In compliance with anti-money laundering regulations, identity verification is required. You must provide: A valid government-issued ID (passport or national ID card). A proof of address dated within the last 3 months (utility bill, insurance certificate, or bank statement). The review of these documents typically takes between 24 and 48 hours. Security and Transactions To ensure the confidentiality of personal and financial data, the platform implements an SSL encryption protocol. Deposits and withdrawals are processed transparently, with no transaction fees charged by the casino. Accepted Payment Methods Payment Method Minimum Deposit Processing Time Fees Credit/Debit Cards (Visa, Mastercard) €20 Instant None E-wallets (Skrill, Neteller) €20 Instant None Cryptocurrencies (Bitcoin, Ethereum) €20 Instant None Game Library and Software Providers Spinaura partners with several iGaming software providers, including: Pragmatic Play, Pragmatic Play Live, Evolution, Quickspin, Yggdrasil, BGaming, NetGame, Platipus, Platipus Live, ICONIC21, 3 Oaks, AvatarUX, BF Games, BTG, Booming Games, Endorphina, Belatra, and Ezugi. Slots: Popular titles such as Gates of Olympus, Sweet Bonanza, Sugar Rush 1000, Big Bass Splash (Pragmatic Play), Aloha King Elvis (BGaming), as well as selections from NetGame (Perfect Haul Big Catch Bonanza, Golden Tree) and Belatra (Big Wild Buffalo, Rise of Zeus). Jackpots: Fixed and progressive jackpot options, including Hot Slot: 777 Hold the Jackpot, Jackpot Limbo, and Magic Spins. Live Casino (24/7): High-definition streaming sessions with real dealers. Live Blackjack: Classic, American, European, and VIP tables (bets ranging from €5 to several thousand euros). Live Roulette: European, Lightning, and Immersive Roulette, hosted by multilingual professional dealers. Sports Betting and E-sports The platform includes a dedicated sportsbook covering major sports (football, basketball, tennis) and e-sports competitions. This section features specific bonuses, adjusted odds, and seasonal promotional offers. Bonuses, Promotions, and VIP Program In addition to the welcome package, the platform offers regular promotions, including cashback, weekend bonuses, tournaments, and no-deposit bonuses. VIP Club Access to the VIP program is based on a cumulative deposit threshold of €3,750. Members receive customized services: A personal account manager and priority support. Higher transaction limits. Faster withdrawal processing times. Invitations to private events and tailored bonuses. Mobile Accessibility and Partnerships The interface is optimized for mobile devices through responsive web design, allowing access directly via smartphone or tablet browsers. Dedicated downloadable applications are also available for iOS and Android systems. To support its online presence, the brand collaborates with digital content creators and gaming influencers. Spinaura has also been featured in industry media and nominated for iGaming awards, including the SiGMA Awards.
Contact info
United States
- www.ilustore.com
2.5
Poor
444 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I surprised my husband he just loves it…
I surprised my husband he just loves it it is so beautiful ❤
12 June 2021
Very happy with the product
Very happy with the product - just like the last time I placed an order.
10 June 2021
No order delivery details
6 June 2021
Reply from SpinAura Casino
Hello Ben- Our confirmation email states that all half size rings like the one you ordered takes about 3 weeks to manufacture and ship. Once your ring is finished in our manufacturing process you will get an email with tracking info. Thank you for your patience!
Timely delivery and very nice ring.
6 June 2021
I lost a ring which I purchased 2 years…
I lost a ring which I purchased 2 years ago from your store. I loved that ring and NEEDED to replace it quickly. You came through for me and I picked up a couple of other rings as well.
6 June 2021
Very happy with the product
5 June 2021
My guy friend bought and gifted me
My guy friend bought and gifted me a ring and I love it! It fits perfect! It is so beautiful and he liked the ring too so much! I am now buying the same ring for him in his size. I would have given y’all a 5 star rating except the site says the rings should take about 2 or 3 weeks to make and for us to receive. But it took a lot longer! That is my only complaint. But we love the ring so much it was worth the wait! Can’t wait to get his and surprise him with it! I hope his comes much sooner than mine did! He has other rings from y’all and loves them!! So he is a repeat customer and I am sure I will be too!
4 June 2021
A very handsome ring
A very handsome ring. I’ve gotten great comments since I got it. Shipping was quick and sale price was fabulous.
2 June 2021
Great prices and customer service
Great prices and customer service! I'd like to see more selections on multicolor rings. Thanks!
1 June 2021
Exceptional!
First, my order arrived much earlier than I was expecting, which was a great surprise. The quality of this ring is spectacular - I showed it off to co-workers and they immediately asked where I got it.
Will definitely be purchasing again!
1 June 2021
Love my ring!
30 May 2021
My ring came in a timely manner and is…
My ring came in a timely manner and is even more beautiful than the pictures! I ordered the koa wood and opal ring for my son and I know he will love it. I have looked a long time for a "masculine" opal and this is perfect! Thank you
28 May 2021
Great products
27 May 2021
I fell in love with these unique rings!
I fell in love with these unique rings. They are all designs I haven’t seen before. I bought matching ones for my Boyfriend and I. I hope he loves them as much as I do. Wish me luck haha
27 May 2021
I haven't received my ring
I haven't received my ring. No way to track if it's still in progress. Since placing my order, I keep getting emails saying there's something in my cart I left behind. Amd you keep wanting me to review my urchase before I evwn receive it.
26 May 2021
Reply from SpinAura Casino
Hello Tom, sorry for your delay! Being that you chose a half size ring, these are all made to order as it states on our site when selecting the size, in the T&C and in your confirmation email. This takes about 3-4 weeks to manufacture and ship. Your order being placed on May 7 was roughly about 16 business days ago, but I promise we will have your order done asap and shipped right away! When we ship it you will receive a tracking email. If you ever need anything you can always email us at contact@ilustore.com. Thanks!
Love the courtesy letter letting me…
Love the courtesy letter letting me know that one item is missing but will be mailed out soon and the quality of the sun glasses are amazing can’t wait to see how the ring is.
12 May 2021
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