iflorist Reviews 

24,639
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Well what can I say about this company. THEIVES, CROOKS,NO CUSTOMER SERVICE ,LIARS. placed an order a week in advance .I think there was a discrepancy regarding the address they had the correct ho... See more

Rated 5 out of 5 stars

Afraid my order for my wife’s birthday never arrived. Received a very prompt refund but no explanation for non delivery and Denise left very disappointed on her special day. Not sure what’s gone on... See more

Rated 2 out of 5 stars

Delivery was a day late, so missed my partner's 50th birthday. The card had some form of printing error for the personal message inside. Might've been an emoji problem but instructions should be cl... See more

Rated 3 out of 5 stars

The Yodel driver left the flowers in the front porch of a Care home Gerard Lodge My Mother who’s 85 had to go downstairs to pick the gift up ,after I received a message saying package delivered.If the... See more

Company details

  1. Flower Market

Written by the company

As the fastest growing florist network in the UK we are constantly striving for excellence. Proof of our 100% satisfaction guarantee is that we openly invite our customers to review the experiences they have had with iflorist.


Contact info

2.8

Average

TrustScore 3 out of 5

25K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(24,639)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Save your money

box was damaged on delivery, the flowers were really disappointing and felt I'd have been better off saving most of my money and going to a supermarket for.

21 October 2022
Rated 1 out of 5 stars

Never buying again.

Ordered bouquet as was on offer 1st one arrived battered box and handful of flowers. Complained sent 2nd bouquet worse then the first one died after 2 days. Would defiantly not be buying from them again.

24 September 2022
Rated 1 out of 5 stars

Artur

I placed the order a week earlier so as not to do anything at the last minute. I wanted to get flowers on a given day and what flowers will be for the next day. and it was a day where I cared a lot. never again with iflorist !!!!!

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Delighted!

The recipient of the flowers I ordered for her was absolutely delighted with the quality of them. I was impressed with the regular communication and updates provided regarding the status of the delivery and expected time of delivery. A wonderful service and I will certainly be using them again!

30 September 2022
Rated 5 out of 5 stars

Blooming Lovely

Good price and choice…..ordering was easy and delivery on time
I didn’t actually see these flowers myself as they were sent to a cousin for a special occasion…..but I’ve ordered through this company quite a few times and have been told by a picture or chat that the bouquet was lovely and lasted

12 September 2022
Rated 2 out of 5 stars

Flowers

I hate to leave negative reviews but unfortunately I was very disappointed when I received my delivery. Luckily I had only paid half price but still having paid £18 for a £36 for a bouquet I was not impressed I could have got a better fuller bouquet from Marks and Spencer/Waitrose for £15 and would have lasted longer as my flowers are already dying.

14 September 2022
Rated 1 out of 5 stars

Small & large flowers have the same amount in them .

I ordered one small bunch of flowers 🌺 then a week later I ordered a large bunch. And was upset to find that they were the same size with the same amount of flowers.when I got one of my orders the box was open and smashed in I contacted the delivery company who told me to contact the florist . I contacted them and I supplied photos and was told that they will open and be big (same amount of flowers 🌹) and was told to message back In 48h and send more photos . I did not as what was the point as flower were not going to appear.

7 September 2022
Rated 3 out of 5 stars

My mistake

Hi I'm so sorry I ordered these from groupon and should have had the at a reduced price but forgot to enter the code my fault entirely but I did message and asked if there was something the florist could do but got no answer I have seen flowers and they are very prettybut I do not think they were worth what I paid in full if I had got them reduced yes but I was daft and forgot to enter code I did try to cancel but told too late I have learnt my lesson by my mistake

9 September 2022

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