We have just signed up with ideal4finance and already completed a sale on finance within the first week. Stephen Fairhust came out to our office to discuss the benefits and left us making the simple c... See more
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United Kingdom
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We recently started offering 0% finance to our kitchen customers, as for religious reasons we could not offer interest-based finance. Steve helped us get everything set up through Ideal4Finance, and the service has been excellent from start to finish. Olivia from head office was amazing, and Steve was outstanding — he visited our showroom, helped us through the setup process, and made everything easy to understand. We’re extremely happy with the service and grateful for all their support. Thanks to them, we can now offer 0% finance to our customers with confidence.

Reply from Ideal4Finance
I had to go through this company to partially fund replacement doors and windows. They contacted me before the job was even finished to asked if I was happy that the work was done.
Shortly after the work was actually completed they contacted again and at the time the job seemed to be completed successfully. I found an issue less than 24 hours later. I contacted them, but their agent didn’t seem particularly knowledgeable, so had to ask someone else.
They then said there was nothing they could do (Which may very well be the case), but the genuinely didn’t seem to care.
Will not use this particular company ever again and wouldn’t recommend.

Reply from Ideal4Finance
Stephen Fairhurst ideal4Finance
Stephen was extremely helpful and professional when it came to supplying finance options for our business,He took the time to clearly explain the different choices available, answered all questions honestly, and made sure everything was straightforward and easy to understand. There was no pressure at any stage, just genuine support and guidance to help find the most suitable option. The process was smooth and well-managed from start to finish, and I wouldn’t hesitate to recommend Stephen and Ideal4finance to anyone needing clear and reliable finance advice.

Reply from Ideal4Finance
Contacted ideal4finance and met with Andrew. We went through everything together as I was completely new to how finance works. He was very helpful answered all my questions. The customer service team at the office have also been brilliant. We are finally all setup within a week which was much quicker than I thought it would be! Over the moon and definitely will be recommending other retailers to use them. All the best
Sam

Reply from Ideal4Finance
Great customer service, quick application process and Elliott called to check I was happy with the products the finance was covering.

Reply from Ideal4Finance
The man who called me to check whether the work had been completed etc was very professional and spot on. The call came up as suspected scam so i answered with a funny voice, he kept his composure. Credit to him

Reply from Ideal4Finance
A great easy experience to clarify the work I had done. Helpful and efficient

Reply from Ideal4Finance
Advisor was friendly and completely professional. Very helpful. No issues whatsoever. Thank you.

Reply from Ideal4Finance
Applied online and questions were simple to answer. No hassles at all

Reply from Ideal4Finance
Was very professional well polite and I could understand what he was asking me and the reason for the question

Reply from Ideal4Finance
Feels like making a loan application in the 1980's. In the days of automatic credit checking it was odd to have to be called to give details to an agent, some of which I'd already provided via the online form. Those details were taken down incorrectly meaning by credit check subsequently failed. I hope the company using them feels the fee is worthwhile but I'll avoid any sellers using them in the future.

Reply from Ideal4Finance
Quick easy and great customer service on recent purchase

Reply from Ideal4Finance

Reply from Ideal4Finance
They helped me very much, everyone in the team is so amazing.
Thank you all.
Matteo

Reply from Ideal4Finance
Easy to set up. Work completed promptly. Polite operatives. All left hoovered and tidy.

Reply from Ideal4Finance
Great experience, staff helpful. Hopefully use again soon for our next project

Reply from Ideal4Finance
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