Idea Hotel Reviews 15

We stayed at the hotel. It was way below the standards you would expect. They have gone to the texent of removing the kettle. And Tea / coffee from the times was never available. It would become a chargeable commodity. If you needed it. The corridor ls are dark and dinghy. The staff hassle no understanding of what is customer service.

The location of the hotel is so far off from the city. And no transport connections.
The bath rooms are about 15 years behind the time and requires modernisation. The break fast buffet is very limited. I personally wouldn’t stay in this hotel again….

There is no courtesy. From the staff or want to be helpful. I understand this is a budget hotel.. but there standards are in whole different level.

If I need to be verified Iam happy to provide booking informations.

This was the worst experience ever. Please avoid. The food is disgusting the service is non existent. I don’t think this hotel has a clear plan for whom it caters for. They’re a hostel for young people and not a hotel for families. If you are considering stay here please do think again. Its loud and staff are hostile. I waited 1 hr and 15mins and still haven’t been serviced any food. The service is the worst.

Trash hotel, trash staff, better sleep at the airport

The Idea Hotel is neatly located close to the city centre, and its breakfast buffet is fairly decent. However, the hotel's service is virtually non-existant, for which reason I recommend you take your business elsewhere. Why? Here's why.

First of all, the electronic key cards for our room repeatedly malfunctioned. We had them changed between five and ten times during our stay at the hotel. Needless to say, this was quite frustrating when returning home after a night out.

Secondly, the personnel is downright lazy. Rude even. When for instance confronted with a malfunctioning, over-heating air-conditioning system, they refused to lift a finger and suggested we open a window instead. What the f...?

Last but not least, the personnel gave us the wrong room - a much smaller version than the large one we booked. The manager then refused to refund the 80 Euros they owed us as a result of the mistake. Yet he hoped to see us again soon! Fat chance of that happening.

My ranting could go on and on but I don't see the point. Bottom line: Stay away from the Idea Hotel Corso Genova if you want value for money.

Source: My friend and I stayed at the Idea Hotel Corso Genova in Milan from 25 October to 28 October. We both agree on the matter.