ID&C Wristbands Reviews 

1,739
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, such as wristbands, lanyards, and badges, noting their excellent appearance and durability. Many people found the ordering process straightforward and design tools easy to use, resulting in custom products that met their needs. Reviewers frequently highlight the swift and reliable delivery service, with items often arriving on time or even earlier than expected for events. However, some customers noted delivery issues, including late arrivals, unreceived orders, or missing items. A few other people also felt that product accuracy and quality could be inconsistent, citing incorrect text, color variations, or poor stitching, alongside communication problems like unreceived confirmations or difficulty getting responses.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items like... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of wristbands,... See more

Delivery service

Customers report high satisfaction with the delivery service, frequently highlighting rapid processing and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and fast... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the fast service, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more

Company replied

Rated 4 out of 5 stars

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more

Company replied

Rated 5 out of 5 stars

I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellen... See more

Company replied

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied



Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(1,739)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

Placed the initial order but never received it.

Placed the initial order (#2200033112) was provided a tracking number. The order was changed to "delivered" by UPS, We never received the order and I initiated an investigation with UPS. I then requested a refund for the order and was contacted by Customer Service Rep. Marcy Butler on March 26, 2024, who asked if we wanted to have the order reproduced. I replied that I did and asked if the order could be expedited as we have several high profile events coming up. As of today's date, April 9th, 2024, I have not received a response and we have still not received the initial order. I have again requested that the order be refunded but again, I have not received any response from ID&C.

8 March 2024
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Reply from ID&C Wristbands

Hi David, we are very sorry to hear about your experience and issue with delivery due to UPS. I have looked into this further I see where you requested a refund from us on 3/25. We did issue the full refund for your order. I apologize if you did not receive this communication, and I will attempt to send it again for your records. If you do have any further questions or concerns about your order that we can help you with, please call into our offices at 941-739-6935 or email into contact@idcband.com and our team will be able to assist you.

Rated 5 out of 5 stars

Ordered 50 eco matt lam doubled sided…

Ordered 50 eco matt lam doubled sided event badges for lanyards. Pleased with the printing quality of my design. Looked great and the client loved them. Spoke to customer service after i ordered to check it was received. Pleasent and helpful lady. Would use this company again.

8 March 2024
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Reply from ID&C Wristbands

Thank you for taking the time to leave your review! We're so glad you enjoyed working with our team and we're happy with your Eco Passes - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Wristbands and lanyards.

The service I received from ID&C was excellent. They emailed me to make sure the design I wanted was correctly spaced along the wristbands and lanyards.
The items when they arrived I found to be of great quality.
I will definitely use ID&C in the future and highly recommend them.

5 March 2024
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Reply from ID&C Wristbands

Thank you for leaving your review! We're so glad you loved your Wristbands and Lanyards as much as we do - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Ordered lanyards for our high school…

Ordered lanyards for our high school hockey team. Ordering was super easy and when I reached out with concern I may not have them in time. The person I spoke to ensured me that it would be ready and I actually received them 2 days early. Would definitely order again and recommend to others!

3 March 2024
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Reply from ID&C Wristbands

Hello, thank you so much for taking the time to write your review! We are happy to hear you received your lanyards in time. Looking forward to working with you again.

Rated 5 out of 5 stars

This company is amazing

This company is amazing. I was able to design completely custom conference badges and lanyards to my exact specifications thanks to great templates from ID&C, excellent feedback from Bear (a phenomenal designer at ID&C), and speedy production and shipping. The badges came back perfectly printed and beautiful on the first try. I cannot recommend these folks highly enough.

28 February 2024
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Reply from ID&C Wristbands

Hello Jeremy, thank you so much for your review! So happy to hear that your ordering process was easy and that your badges were printed perfectly. I will share your kudos with Bear!

Rated 5 out of 5 stars

The quality of the lanyard is fantastic…

The quality of the lanyard is fantastic and arrived at the date they said they were going to. Their design team helped me layout exactly what our company needed. I would definitely reccomemnd them moving forward. I know I will be using them in the future!

28 February 2024
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Reply from ID&C Wristbands

Hello Blair, thank you so much for taking the time to write your review. We are glad that your lanyards arrived on time and to your liking. We look forward to working with you for any future needs!

Rated 5 out of 5 stars

Great Quality and Reasonable Prices

Great quality and very reasonable prices. I used ID&C to print badges for an event I was hosting, and people literally asked to buy the extras I had on hand. They ship very fast as well.

27 February 2024
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Reply from ID&C Wristbands

Thank you so much for taking the time to leave your review! We're so glad you were happy with your badges - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 1 out of 5 stars

The quality of the fabric bands is very…

The quality of the fabric bands is very poor. The barrel lock frays the fabric. I would never buy them again

26 February 2024
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Reply from ID&C Wristbands

Hello Audrey, sorry to hear you were disappointed in your order! As discussed in our emails, the barrel lock is a secure lock and cannot be moved back and forth without tearing. We did send you a return label to send back the wristbands to receive a refund. I see that the box has not shipped. A refund will be issued once we receive your order back. Thank you.

Rated 4 out of 5 stars

very fast response and delivery

very fast response and delivery
the online ordering was a little difficult but i managed

21 February 2024
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Reply from ID&C Wristbands

Thank you for your taking the time to leave your review! We are always looking for ways to improve our online ordering system and appreciate your feedback, feel free to contact a member of our team if you need assistance with any future orders. Leah at ID&C

Rated 5 out of 5 stars

ID&C is absolutely fantastic!

ID&C was absolutely fantastic to work with! They sent lanyard samples so I could get an idea of their product quality prior to ordering. Then once I got to the design process for my order, that team made it so simple. They made sure everything was perfectly to my liking before sending my order on to production.

Once our lanyards arrived, they all looked amazing! Everyone is so impressed and loves the new design! I could not be more happy with the entire experience working with ID&C!

15 February 2024
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Reply from ID&C Wristbands

Hello! Thank you so much for taking the time to write your review. Great to hear you were happy with your lanyards! We look forward to working with you again.

Rated 5 out of 5 stars

Excellent

Excellent.
Ordered late at night.
Full colour paper wristband.
Simple design, recommend paying the little extra to have them tweak it- promptly emailed the next morning for me to review and confirm.
Arrived the following day.
Rich colours, no errors, fit for purpose.
Despite “paper” they are extremely durable.
Perfect.

10 January 2024
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Reply from ID&C Wristbands

Hi Dylan, Thank you so much for taking the time to write your review! We’re so happy you were pleased with your chroma wristbands and enjoyed working with our team! Feel free to tag @idcwritstbands in any photos of them in action we love seeing them! Leah at ID&C.

Rated 5 out of 5 stars

First time using this company

First time using this company. We ordered full color paper wristbands for an elementary school soccer tournament. Students had to wear them from Friday to Sunday to participate. I used our own artwork but their team contacted me when they caught an error. The bands arrived quicker than expected. They also lasted the entire weekend! I will definitely use them for future events.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Touch for my My Bach Trip!

I did a small run of the cloth wrist bands for my Bachelor trip and they turned out PERFECT! If you want to add on a special touch definitely choose the wood clasp. The builder was super easy to use but I recommend taking your time as they do not have a way to auto-level your text on the band. I'm already plotting when I'm going to purchase these again!

28 January 2024
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Reply from ID&C Wristbands

Hello Kenneth! Thank you so much for your kind review and for letting us be a part of your fun trip. Look forward to working with you again in the future!

Rated 5 out of 5 stars

Reliable company with good quality products

We have used this company many times before. Their website is easy to navigate, the prices are good, the wristbands are great quality and they always deliver on time. Would highly recommend

16 January 2024
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Reply from ID&C Wristbands

Thank you so much for taking the time to write your review! We’re so glad you were happy with your wristbands! We can’t wait to work with you again in the future, if you’ve posted any photos of your products in action feel free to tag @idcwritstbands we love seeing them! Leah at ID&C.

Rated 5 out of 5 stars

Amazing Custom RFID Cards

I ordered custom RFID cards from ID&C. Excellent quality and finish on the cards and they work seamlessly. I would highly suggest this company for all your custom RFID card needs. Great price and quick turn around time. I will be purchasing from again in the near future.

12 January 2024
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Reply from ID&C Wristbands

Hello Adam, Thank you for your review! We are happy that you chose to work with us and we look forward to again soon!

Rated 1 out of 5 stars

Fell short of expectations

While the communication and design process was very good when ordering personalised lanyards, I was ultimately disappointed with the final product. The description stated the lanyards would be "full colour print" using a dye sublimation process for smooth printing. However, the black lanyards I received had a visible white base layer showing through and white stitching, making the colors look washed out rather than rich and vibrant.

This white base was not indicated anywhere in the product description or design approval, otherwise I would have opted for a lighter base colour. The refund offered was understandably minimal given the personalised nature, but did not make up for receiving a product that looked quite different from what was expected based on the ordering details.

I would recommend double checking product specifications and samples before ordering dark coloured lanyards to avoid the white base issue I encountered (I’m not sure if they offer sample service). The service was responsive, but the final product fell short of expectations.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal!

The wristbands we ordered turned out phenomenally! The design – despite having very fine detail – printed perfectly on the fabric, didn't bleed, and felt as high a quality as any festival wristband I have ever received. I happened to wear mine for four days and didn't experience any irritation or discomfort. Will definitely be ordering for my event next year! The wristbands ended up shipping earlier than they were supposed to, which was a nice surprise.

29 December 2023
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Reply from ID&C Wristbands

Hello Adam, Thank you for your wonderful review! Happy to hear the wristbands were to your expectations and we look forward to working with you again next year!

Rated 5 out of 5 stars

Your service is excellent!

Your service is excellent and fast and excellent communication..

28 December 2023
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Reply from ID&C Wristbands

Hi Norman, thank you for your review! We’re so glad you enjoyed working with our team. Feel free to tag @idcwristbands in any photos of your products in action. We would love to see them! Leah at ID&C.

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