ID&C Wristbands Reviews 

1,739
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, such as wristbands, lanyards, and badges, noting their excellent appearance and durability. Many people found the ordering process straightforward and design tools easy to use, resulting in custom products that met their needs. Reviewers frequently highlight the swift and reliable delivery service, with items often arriving on time or even earlier than expected for events. However, some customers noted delivery issues, including late arrivals, unreceived orders, or missing items. A few other people also felt that product accuracy and quality could be inconsistent, citing incorrect text, color variations, or poor stitching, alongside communication problems like unreceived confirmations or difficulty getting responses.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items like... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of wristbands,... See more

Delivery service

Customers report high satisfaction with the delivery service, frequently highlighting rapid processing and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and fast... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the fast service, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more

Company replied

Rated 4 out of 5 stars

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more

Company replied

Rated 5 out of 5 stars

I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellen... See more

Company replied

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied



Company details

  1. Digital Printing Service
  2. Event Technology Service
  3. Prints and Signs Store
  4. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,739)

63 reviews in the last 12 months

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Rated 2 out of 5 stars

The final product had an inverted logo…

The final product had an inverted logo on our lanyards. I missed it in the proof because the proof is TINY and everything else was correct. It was embarrassing to have an upside down state when lobbying at our state Capitol. I received a 20% refund, which was disappointing.

1 April 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Amanda, thank you for letting us know about your recent order issue. We are sorry that this order did not come out as it should have, and we appreciate the confirmation of the detail being missed on the proof that you had approved back to us before production. I do see that our team promptly replied and as you noted in your communication, we did not have time to place a reprint, we offered the discount for your use of still using the lanyards. If you would like to instead return your entire order for a full refund, we can do that as well. Please reach out to our customer experience team at contact@idcband.com if you would like to return your full order.

Rated 5 out of 5 stars

This is the second time that we have…

This is the second time that we have used ID&C.

We have designed and created fabric wristbands on bulk order from ID&C.

We used one of their templates to get the sizing and space required for the serial numbers correct.

Uploaded it all, popped in the specs and a few weeks later, appeared top quality wristbands.

2 April 2025
Rated 5 out of 5 stars

Great experience

Absolutely wonderful service from start to finish. I could not recommend more.

11 March 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave a review on your recent order with us. We are pleased to know that your experience was a great one!

Rated 4 out of 5 stars

Amazing staff

Amazing staff, very supportive.

Did have some issues with UPS putting the delivery on the wrong van, which slowed down getting them and cut the timings quite fine, but they figured this out in the end, and this wasn't ID&C's ownership.

The badges looked beautiful and were such a hit on the day!

5 March 2025
Rated 5 out of 5 stars

We used this for a wedding and party

We used this for a wedding and party. It was perfect. the cloth bands are just like a festival and was fun to see guests with "bride", "groom", "family", etc... great conversation starter

14 March 2025
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave a review on your recent custom wristband order with us! We hope that your wedding and party were amazing events, and we wish you and yours the best!

Rated 5 out of 5 stars

Excellent service

Super quick turnaround, high quality product and great customer service to ensure our design worked. Lots of compliments from our delegates on the quality of the lanyards.

17 January 2025
Rated 5 out of 5 stars

good quality and price.

good quality and price.
quick shipment time.
easy to complete even custom wristbands.

16 January 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jeremy, thank you for taking the time to leave a review on your recent order with us. We are happy to hear that your experience was a great one!

Rated 4 out of 5 stars

The bracelets came out absolutely…

The bracelets came out absolutely beautiful but no one can get them off.

5 January 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Stephanie, thank you for taking the time to leave us a review on your recent order of custom fabric wristbands. I can see that you ordered our secure lock option which is meant to be secured on the users wrist, and cut off when done being used. For future orders where you may want a reusable option, we suggest ordering our adjustable lock (which is at no additional cost), so that your users can remove once the event is over.

Rated 5 out of 5 stars

The wristbands are amazing!

The wristbands are amazing! They came out even better than I imagined. IDC answered questions that I had. My order shipped exactly when quoted and came on time. I will be using them again in the future.

31 December 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jasmine, thank you so much for taking the time to leave us a positive review on your order experience! We look forward to helping you with orders in the future!

Rated 1 out of 5 stars

Poor customer service and poor communication

I recently tried to make an order for large print of badges. I am so disappointed as it all stated of so well. I spoke to a helpful customer service agent who advised although the time was tight they would b able to complete my order. I made sure I called before I make any order to make sure it was possible. However it quickly went down hill when my first email took over 24 for a reply and I had to call to chased. EVEN THOUGH THEY WERE AWARE OF THE TIME SCALE. They then wanted to charge me and additional fee due to there lack of communication and response time. I chased 5 times for payment details and to complete and after all this was asked for the basic information I sent in my first email again!!! All my trust was gone and therefore cancelled my order as if they can't find the details I have already sent the chances of them delivery my order on time was very little. One of the worst customer service and service i have used. Do not use not trustworthy.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Very professional team

Very professional team, went above and beyond to help us get our event just right.
Reply to emails straight away, giving us advise and support for our next event.

8 December 2024

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