Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more
Company replied
I've been using ID&C and the express custom event passes for the past few years for all of my one off events. Price is very reasonable and competitive, turnaround time is fast and product is excellen... See more
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I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more
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Company details
Written by the company
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Written by the company
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Contact info
United Kingdom, United States
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Quality, Exceptional Customer Service
The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of our order and ensuring it arrived before our event on an extremely tight turnaround. I absolutely recommend them!
28 October 2025
Reply from ID&C Wristbands
Thank you very much for your kind words about your experience ordering custom lanyards with us! We love knowing that we were able to assist you with your order troubles in a timely manner!
Reply from ID&C Wristbands
Hi Kat, Thank you so much for the review! We’re thrilled to hear your orders are consistently printed seamlessly, on time, and without any issues. Your continued trust means a lot to us. Looking forward to helping with your next order!
helpfull and quick delivery
23 May 2025
Reply from ID&C Wristbands
Hi Paul, Thank you for your review! We’re glad to hear you found our service helpful and that your order was delivered quickly. If there’s anything else we can assist you with, we’re always here to help!
Easy lanyard customisation with quick turnaround
The customised colour conference lanyards were easy to order and arrived exactly on schedule.
14 October 2025
Reply from ID&C Wristbands
Hi Tim, Thank you for your feedback! We’re delighted to hear that the custom colour conference lanyards were easy to order and arrived right on schedule. It’s great to know the process was smooth for you. If you need anything else or have future events coming up, we’re always happy to help!
Great price and quality for lanyard tags!
We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone who put on the new tag commented on how nice they were! Will definitely order again when we need more!
13 October 2025
Reply from ID&C Wristbands
Hi Meg, we sincerely appreciate you taking the time to leave us a 5 star review and such kind words! We are so happy to hear that your event went well and attendees enjoyed this product!
Excellent quality and fast shipping
Excellent quality and fast shipping. The sales and design teams were very helpful in assisting with organizing several orders. We actually received several compliments on our name badges from participants!
10 October 2025
Reply from ID&C Wristbands
Hi Brittany, thank you so much for taking the time to leave us a 5 star review! We are so happy to hear that your experience was a great one with us, and attendees enjoyed this product!
We received a quality product at a good…
We received a quality product at a good cost.
1 October 2025
Reply from ID&C Wristbands
Hello! Thank you for the kind note and the 5 star review!
Reply from ID&C Wristbands
Hi Simon, Thank you for your kind words! We are so glad you are happy with your purchase and appreciate your support!
Wonderful customer service, good prices, great product!
The customer service and the product itself
22 September 2025
Reply from ID&C Wristbands
Hi Cameron, Thank you so much for your wonderful feedback! We are so glad you were happy with both our customer service and your product. It means a lot to us that you took the time to share your experience, we hope to serve you again soon!
Love these badges!
Love these badges! We've used them two years in a row now and they're perfect. The team was great in helping me get them just right, too!
19 September 2025
Reply from ID&C Wristbands
Hi Melissa, Thank you so much for your kind words! We are thrilled to hear you have loved the badges two years in a row and that our team could help make them perfect for you. We truly appreciate your continued trust and cannot wait to work with you again next year!
Great experience
Great experience! Easy to process from start to finish. TOP QUALITY at a great price. We will be back for all future events!
19 September 2025
Reply from ID&C Wristbands
Thank you so much for taking the time to leave us a 5 star review on your recent order experience with our team!
Great customer service
Great customer service. Easy to work with. No hold ups. Quick turnaround time. Perfect for any business
18 September 2025
Reply from ID&C Wristbands
Hi Sonya, Thank you so much for the kind words! We are thrilled to hear that you had a smooth and efficient experience with us. Providing great customer service and quick turnaround times is something we take pride in, and we are glad it made a difference for you. We truly appreciate your support and look forward to working with you again in the future!
Reply from ID&C Wristbands
Hi Louis, Thank you so much for your kind words! We are really glad to hear that you found our service helpful, patient, and professional. It means a lot to us that you took the time to share your experience. We are always here if you need anything in the future!
Reply from ID&C Wristbands
Hi Frankie, thank you for taking the time to leave us a review on your recent order experience with us. We love hearing that our website was easy to use and that you are pleased with your final product!
Quality and Delivery
The products are of top quality, and the delivery is extremely fast.
14 September 2025
Reply from ID&C Wristbands
Hi Tan, we appreciate you taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with orders in the future!
The company takes your money over…
The company takes your money over charges you for delivery and then No Body answers the Phone
last order they delivered short by 500 items
Have to say we will not be going back
10 September 2025
Unprompted review
Reply from ID&C Wristbands
Hi Phillip, We are sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide and we apologise for the inconvenience caused.
We take concerns like these very seriously, especially regarding delivery issues and communication. We would like the opportunity to look into this further and help make things right. Please reach out to our customer service team and we will do our best to resolve the matter and improve your experience with us.
Never recieved my order
Never recieved my order, no response from company when asked about it. Had to get refunded by PayPal, as the company was radio silent.
1 September 2025
Reply from ID&C Wristbands
Hi Emily, Thank you for reaching out and sharing your concerns. We apologise for the lack of communication and the trouble you experienced with your order.
We strive to provide timely updates and support and apologise we fell short in your case. If there is anything we can do to assist you further in this matter please email our customer service team at cs@idcband.com
Spot on service and product
I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have been brill, and one of the cheaper suppliers I found as well.
Communication has been spot on, and the quality of the wristbands is also brill.
Thanks to Cuan :-)
19 September 2025
Unprompted review
Reply from ID&C Wristbands
Hi Carl, Thank you so much for your fantastic review! We're absolutely thrilled to hear the wristbands arrived in time and were a hit with your youth group. It's great to know that both the quality and our communication met your expectations and we’ll be sure to pass on your kind words to Cuan!
It was a pleasure working with you, and we’re so glad we could play a small part in supporting your amazing work with young people.
the quality from IDC is always very…
the quality from IDC is always very high. always recommend.
9 August 2025
Reply from ID&C Wristbands
Hi Jason, Thank you so much for your continued support and recommendation! We're proud to uphold high standards at IDC and it’s incredibly rewarding to hear that our quality consistently meets your expectations. We truly value your trust and look forward to serving you again soon!
Easy to order and quick…
Easy to order and quick response/communication and great customer service.
4 August 2025
Reply from ID&C Wristbands
Hi Kellie, Thank you so much for your kind words! 😊 We're thrilled to hear that you found the ordering process easy and our communication prompt. Providing great customer service is something we truly care about, so it means a lot to know we delivered that for you.
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