ID&C Wristbands Reviews 

1,754
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the products, noting that items arrive promptly and match descriptions perfectly for various events. People also appreciate the straightforward website design tools and the exceptionally helpful assistance provided by support teams when organizing multiple orders. Reviewers often mention that ordering is seamless, values are excellent, and deliveries consistently meet their expectations. Some reviewers were not happy with occasional shipping delays that negatively impacted time sensitive events. A few customers experienced frustrating mistakes with delivery addresses, received completely incorrect items, or noticed unexpected color variations across different batches.

What people talk about most

Product

Customers had positive experiences with product, noting the great print quality, clear fonts, and lack of... See more

Quality

People report positive experiences with quality, highlighting that materials are perfect and prints do not... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders consistently arrive on time and... See more

Order

Consumers find order satisfaction high, frequently praising the rapid processing times, easy ordering... See more

Service

Customers consistently note positive experiences with service, praising the fast shipping, excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great pricing, quality & Customer Service I found the website easy to use to upload our premade design and straightforward to order. The pricing was great too. I had to remove a star because our se... See more

Company replied

Rated 4 out of 5 stars

Receptionist was helpful when purchasing product for my Bible study group!

Company replied

Rated 4 out of 5 stars

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be t... See more

Company replied

Rated 5 out of 5 stars

Excellent quality and outstanding customer service. ID&C Wristbands delivered exactly what we needed for our event, and the entire process was smooth and professional. The wristbands looked great, arr... See more

Company replied



Company details

  1. Digital Printing Service
  2. also in
  3. Event Technology Service
  4. Prints and Signs Store
  5. Promotional Item Store

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,754)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

Out $60 because they shipped to wrong address

Would leave 1 star if I could. I paid $60 to have lanyards for a nonprofit overnighted, and they shipped it to the billing address instead of the shipping address. They claim I got it wrong, but in their emails sent before the package was finally received (a full 24 hours late) they stated they sent it to the shipping address, when in fact they did not. Untrustworthy business - do not recommend.

15 October 2026
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Eileen, thank you for taking the time to leave a review on your recent experience. Online orders go directly into our system and shipping labels are populated with a FedEx integration. We do appreciate your business, and I want to reconfirm that we did ship this out on time and via the service you paid for, which was overnight. As you supplied two street addresses when placing your order online, the issue of the duplicate addresses and FedEx attempting to deliver to the incorrect one, the additional delay did occur which was out of our hands. Luckily, it seems you were able to obtain your shipment locally and in advance of your event. We shared that we are happy to provide a discount code for a future order with us that would provide 20% off your product pricing. Once again, we hope your event was a great success and we appreciate your business with us.

Rated 5 out of 5 stars

Great customer service and design

ID&C Team did a fantastic job designing and producing our custom lanyards! Even though we placed a small order of only 50, Melissa and the team treated us like a top priority. Melissa was incredibly patient and helpful, answering every single one of my questions. Our order arrived with plenty of time to spare, and everyone loved the quality of the end product. Thank you, ID&C, we will definitely be working with you again!

1 September 2026
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Reply from ID&C Wristbands

Thank you so much for the wonderful review! Every order matters to us, no matter the size, and we're thrilled your team loved the lanyards. We'll be sure to pass your kind words on to our team. We look forward to working with you again!

Rated 5 out of 5 stars

Fabulous service!

Our order arrived exactly on the day it was scheduled to. The materials are perfect! Also appreciated that customer service was able to answer questions right away!!!

2 September 2026
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Reply from ID&C Wristbands

Thank you for the great feedback! We're so glad your order arrived on schedule and that you're happy with the materials. Our customer service team will be pleased to hear they could help right away!

Rated 2 out of 5 stars

Seriously mixed up order!

When I was due to receive my order I accepted the parcel from the delivery guy, opened it and it was not my order. Not only not my order from ID&C but a wrong order from a completely company. I’d ordered sticker passes to my address in Wales but I received key rings for an Estate Agent in Scotland. I contacted the Estate Agents online and it turns out they’d received my parcel. Like I said we both ordered off entirely different websites and ordered different products. The estate agents kindly offered to send my parcel to me however, the next day my correct order arrived from ID&C. Someone must have realised the order was wrong and remedied it by sending another order out. All was well but I’m deeply concerned as to how my details were mixed up with another company.

The product is great quality and like I said they remedied it internally before I had too much time to look into but something needs sorting somewhere with their distribution…

26 August 2026
Rated 4 out of 5 stars

Receptionist was helpful when…

Receptionist was helpful when purchasing product for my Bible study group!

5 August 2026
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Reply from ID&C Wristbands

Thank you for the kind words! We're so glad our team could help you find what you needed for your Bible study group. We hope to help you with another order again soon!

Rated 3 out of 5 stars

We had issues placeing the order online…

We had issues placeing the order online and processing the payment. It took 3 attempts on 3 diffrent days. We also did not recieve the product whe promised and it was 10 days later. Thankfully it came 3 days before the event.

26 August 2026
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Reply from ID&C Wristbands

Hi Beki, thank you for sharing your recent order experience. I do see that your order arrived to you on 9/21 and with your selected ground shipping method, the transit time was set to be 5-6 business days. This does align with an on time arrival. Please keep in mind for future orders that the ship date noted on the top of your order confirmation is not the arrival date. The arrival date is based on your selected shipping method, which can be expedited if needed at checkout to overnight, 2 day, 3 day, or the standard ground shipping option. We are happy to hear these arrived in time for you to use them for your event, and we hope it was successful!

Rated 1 out of 5 stars

Unauthorized product switch, then gaslit me about the quality

I ordered Satin Sticky Passes (SKU SPS71100N6) for an upcoming event, the exact SKU as the year before (when I received genuine satin cloth passes), so I knew precisely what I was paying for and what ID&C's own website promises - "satin cloth passes" made from a material described as "industry standard satin cloth."

Before printing, ID&C sent me a proof to approve. They asked me to confirm the size. They said nothing about a material change.

When the passes arrived, they were plain white vinyl stickers. I asked ID&C directly whether this was an error. They said that they were awaiting a material restock and substituted vinyl because of a shortage, admitting outright they made this swap without telling me first. I would not have proceeded with the order for vinyl material.

Then, once I pushed for a proper resolution, I was told that "satin cloth" was simply their "naming convention" and the material was always vinyl, and that the vinyl was actually comparable quality that had "held up fine" on other orders. That directly contradicts what I received the year prior, and contradicts their own website's product description at the time of my order.

Rather than owning the mistake, their team argued with me about whether the product I received was good enough, as though my own event's requirements were theirs to overrule.

On top of that, their resolution offers were all designed to cost me money for their decision. A reprint before my deadline was declined. A refund was offered only if I paid for return shipping myself, on a product they admit they changed without my approval. A partial refund was offered only if I kept a product that fails to meet the standard I paid for.

I paid for satin cloth stickies, was shipped an unauthorized substitute, and then was argued with about quality I never asked their opinion on... *and* was asked to foot the bill for correcting their own error. I would think twice before trusting this company with anything time sensitive or material specific.

I have reported them to the BBB but short of a resolution there will file a chargeback. Buyer beware!

21 September 2026
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Celine,
Thank you for your feedback. Due to a temporary material shortage, your order was produced on vinyl rather than the satin cloth listed, and we should have contacted you for approval before making that change. We apologize for that.

We have provided a prepaid return label at no cost to you and have processed a full refund to your original payment method. We appreciate the chance to make this right.

Rated 5 out of 5 stars

Perfect for Homecoming Dance Souvenir

We ordered fabric bands with a sliding bead and are very happy with the product. The font and image printed very nicely on the fabric and has not faded or smuged after two weeks of wear. The fabric was long enough for all sized wrists and no issues of people wearing them. The sliding bead was perfect for our purpose of not wanting it locked on, so the wristband can be taken off and not ruined. Perfect for our Coachella themed Homecoming! Finally, shipping was exactly what was predicted from the production date.

24 August 2026
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Reply from ID&C Wristbands

Hi Heidi,

Thank you for such a detailed and thoughtful review! A Coachella-themed Homecoming sounds like a blast, and we're thrilled the fabric wristbands were part of it. It's great to hear the print held up after two weeks of wear, the fit worked for everyone, and the sliding bead let students take them off and keep them as a souvenir.

We're also glad shipping arrived right on schedule. Thanks for choosing us, and we'd love to help with your next school event!

Rated 5 out of 5 stars

Printed Silicone Wrist Bands

Needed to order some printed silicone wrist bands and realised ID&C, who I'd used before for other items, offered this type of product as well. The process was really simple and the download templates really helped when being designed. The final product was great quality and delivery service allowed me to keep track of when it would be delivered. Thanks very much

19 August 2026
Rated 5 out of 5 stars

Excellent quality and outstanding…

Excellent quality and outstanding customer service. ID&C Wristbands delivered exactly what we needed for our event, and the entire process was smooth and professional. The wristbands looked great, arrived on time, and worked perfectly for our guests. We will definitely order from them again for future events. Highly recommended!

17 August 2026
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Reply from ID&C Wristbands

Hi Alma,

Thank you so much for the wonderful review! We're delighted the wristbands looked great, arrived on time, and worked perfectly for your guests. Knowing the whole process felt smooth and professional means a lot to our team.

We're thrilled to hear you'll be back, and we look forward to helping make your future events just as successful!

Rated 5 out of 5 stars

Really good products and they help you…

Really good products and they help you out A+

7 August 2026
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Reply from ID&C Wristbands

Thank you for the A+ review! We're so glad you're happy with your products and that our team was able to help you out. We really appreciate your business and look forward to working with you again!

Rated 5 out of 5 stars

ID&C Bands always delivers fast and…

ID&C Bands always delivers fast and super excellent quality items. Been using them for our events for over 8 years. Keep up the great work.

7 July 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for the 5 star review! We're so glad you're happy with your products and that our team was able to help you out. We really appreciate your business and look forward to working with you again!

Rated 5 out of 5 stars
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave a positive review! We're so glad you're happy with your products and that our team was able to help you out. We really appreciate your business and look forward to working with you again!

Rated 4 out of 5 stars

Turnaround time for non-variable data is quick!

Working with ID&C was great. The online ordering platform was easy to use and displayed turnaround time, which was helpful. It was a little difficult to get someone on the phone. Emails seemed to be the quickest way to communicate. Once you get a rep assigned, then a phone call works well.

1 July 2026
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Ben, thank you for taking the time to leave a review on your recent ordering experience with us. We apologize for the phone issues you ran into. I do see that you were able to connect with one of our reps last month and hopefully that was helpful ahead of you placing your order. We are glad to hear that email communication was timely as a lot of data was shared back and forth on your custom order to ensure everything was completed accurately. We look forward to helping you with orders in the future!

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